HP 0x2x32 KVM Server Console Switch Maintenance and Service Guide
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- HP 0x2x32 | KVM Server Console Switch Maintenance and Service Guide - Page 1
HP KVM Server Console Switch Maintenance and Service Guide May 2006 (Second Edition) Part Number 339820-002 - HP 0x2x32 | KVM Server Console Switch Maintenance and Service Guide - Page 2
trademarks of Microsoft Corporation. HP KVM Server Console Switch Maintenance and Service Guide May 2006 (Second Edition) Part Number 339820-002 Audience assumptions This guide is for an experienced service technician. HP assumes you are qualified in the servicing of computer equipment and trained - HP 0x2x32 | KVM Server Console Switch Maintenance and Service Guide - Page 3
Contents Customer self repair ...6 Parts only warranty service ...6 Illustrated parts catalog ...16 Exploded view ...16 System components ...19 Replaceable spare parts ...21 HP KVM Server Console Switch spares kit 21 Console switch hardware spares kit ...22 Interface adapter spares kits ...23 - HP 0x2x32 | KVM Server Console Switch Maintenance and Service Guide - Page 4
are supported 53 Where can I get more information? ...53 Why can remote HP IP Console Switch users not access servers attached to a cascaded HP KVM Server Console Switch? ...54 Diagnostic tools ...55 Activating Run Diagnostics ...55 Running System Diagnostics...56 Displaying the firmware version - HP 0x2x32 | KVM Server Console Switch Maintenance and Service Guide - Page 5
Console Switch with an HP KVM Server Console Switch 65 Example of a Compaq Server Console Switch cascade configuration 66 Cascading an HP KVM Server Console Switch with an HP IP Console Switch 66 Example of an HP IP Console Switch cascade configuration 68 Viewing and selecting ports and servers - HP 0x2x32 | KVM Server Console Switch Maintenance and Service Guide - Page 6
period HP (or HP service providers or service partners) identifies that the repair can be accomplished by the use of a CSR part, HP will ship is required, you can call the HP Technical Support Center and a technician will help you over the telephone. HP specifies in the materials shipped with a - HP 0x2x32 | KVM Server Console Switch Maintenance and Service Guide - Page 7
pièce défectueuse, HP se réserve le droit de vous facturer les coûts de remplacement. Dans le cas d'une pièce CSR, HP supporte l'ensemble des frais le site Web HP (http://www.hp.com/go/selfrepair). Service de garantie "pièces seules" Votre garantie limitée HP peut inclure un service de garantie "pi - HP 0x2x32 | KVM Server Console Switch Maintenance and Service Guide - Page 8
Sie jedoch den Austausch dieser Teile von HP vornehmen lassen möchten, können bei diesem Service je nach den für Ihr Produkt vorgesehenen verfügbar. Wenn Sie Hilfe benötigen, können Sie das HP technische Support Center anrufen und sich von einem Mitarbeiter per Telefon helfen lassen. - HP 0x2x32 | KVM Server Console Switch Maintenance and Service Guide - Page 9
CSR-Verfahren zwingend vorgegeben. Wenn Sie den Austausch dieser Teile von HP vornehmen lassen, werden Ihnen die Anfahrt- und Arbeitskosten für diesen Service berechnet. Reparaciones del propio cliente Los productos de HP incluyen muchos componentes que el propio usuario puede reemplazar (Customer - HP 0x2x32 | KVM Server Console Switch Maintenance and Service Guide - Page 10
minimum beperkt kan blijven en de flexibiliteit in het vervangen van defecte onderdelen groter is. Deze onderdelen worden CSR-onderdelen (Customer Self Repair) genoemd. Als HP (of een HP Service Partner) bij de diagnose vaststelt dat de reparatie kan worden uitgevoerd met een CSR-onderdeel, verzendt - HP 0x2x32 | KVM Server Console Switch Maintenance and Service Guide - Page 11
vervangende onderdelen ter beschikking stellen. Voor de Parts Only garantieservice is vervanging door CSR-onderdelen verplicht. Als u HP verzoekt deze onderdelen voor u te vervangen, worden u voor deze service reiskosten en arbeidsloon in rekening gebracht. Reparo feito pelo cliente Os produtos da - HP 0x2x32 | KVM Server Console Switch Maintenance and Service Guide - Page 12
Customer self repair 12 - HP 0x2x32 | KVM Server Console Switch Maintenance and Service Guide - Page 13
Customer self repair 13 - HP 0x2x32 | KVM Server Console Switch Maintenance and Service Guide - Page 14
Customer self repair 14 - HP 0x2x32 | KVM Server Console Switch Maintenance and Service Guide - Page 15
Customer self repair 15 - HP 0x2x32 | KVM Server Console Switch Maintenance and Service Guide - Page 16
Illustrated parts catalog In this section Exploded view ...16 System components ...19 Exploded view Item Description Original spare Modified part number spare part number Customer self repair (on page 6) 1 SPS-SWITCHBOX, 1U, RCKMNT, 1 x 8 340386-001‡ 396630-001 No3 SPS-SWITCHBOX, 1U, RCKMNT, - HP 0x2x32 | KVM Server Console Switch Maintenance and Service Guide - Page 17
001 SPS-CBL, KYBD/VID/MSE, CT5, 40FT 286596-001 7 SPS-HDWE, MNT KIT, CNSL, KVM SWT 341519-001 - No3 8 SPS-CA & HDWE KIT, MISC 154020-001 - No3 9 SPS-ADAPTER . If you request HP to replace these parts, you will be charged for the travel and labor costs of this service. 2Optional-Parts for - HP 0x2x32 | KVM Server Console Switch Maintenance and Service Guide - Page 18
optional ist. Diese Teile sind auch für Customer Self Repair ausgelegt. Wenn Sie jedoch den Austausch dieser Teile von HP vornehmen lassen möchten, können bei diesem Service je nach den für Ihr Produkt vorgesehenen Garantiebedingungen zusätzliche Kosten anfallen. 3No: Kein-Einige Teile sind nicht - HP 0x2x32 | KVM Server Console Switch Maintenance and Service Guide - Page 19
System components Item Description 1 KVM Server Console Switch 2 Expansion Module Illustrated parts catalog 19 - HP 0x2x32 | KVM Server Console Switch Maintenance and Service Guide - Page 20
Item Description 3 PS/2 Interface Adapter 4 USB Interface Adapter 5 UTP CAT5 cable Illustrated parts catalog 20 - HP 0x2x32 | KVM Server Console Switch Maintenance and Service Guide - Page 21
section HP KVM Server Console Switch spares kit 21 Console switch hardware spares kit...22 Interface adapter spares kits ...23 Expansion module spares kit...24 Expansion module hardware spares kit...25 UTP CAT5 cable spares kit ...25 Serial cable spares kit...26 HP KVM Server Console Switch spares - HP 0x2x32 | KVM Server Console Switch Maintenance and Service Guide - Page 22
Console switch hardware spares kit 341519-001 SPS-HDWE, MNT KIT, CNSL, KVM SWT Replaceable spare parts 22 - HP 0x2x32 | KVM Server Console Switch Maintenance and Service Guide - Page 23
Interface adapter spares kits Description Original spare part number Modified spare part number SPS-ADPTR, INTFC, KVM, USB SPS-ADPTR, INTFC, KYBD/VID/MSE, PS/2 SPS-ADAPTER, SERIAL INTERFACE* * not shown 340388-001‡ See requirement 396633-001 286597-001‡ See requirement 396632- - HP 0x2x32 | KVM Server Console Switch Maintenance and Service Guide - Page 24
Expansion module spares kit Description Original spare part number Modified spare part number SPS-BD-EXPN MOD, KYBD/VID/MSE 286600-001‡ See requirement 396635-001 ‡REQUIREMENT: For Customers in the EU only. The use of the Original Spare part is regulated by RoHS legislation§. If your unit - HP 0x2x32 | KVM Server Console Switch Maintenance and Service Guide - Page 25
Expansion module hardware spares kit 306808-001 SPS-BRKT, EXPSN MOD, KVM/IP UTP CAT5 cable spares kit Description SPS-CBL, KYBD/VID/MSE, CT5, 3FT SPS-CBL, KYBD/VID/MSE, CT5, 6FT SPS-CBL, KYBD/VID/ - HP 0x2x32 | KVM Server Console Switch Maintenance and Service Guide - Page 26
Serial cable spares kit 154020-001 SPS-CA & HDWE KIT, MISC Replaceable spare parts 26 - HP 0x2x32 | KVM Server Console Switch Maintenance and Service Guide - Page 27
some components and perform certain service procedures, you must perform one or both of the following procedures: • Power down the console switch and any attached devices. • Remove the console switch. If the rack environment, cabling configuration, or the console switch location in the rack creates - HP 0x2x32 | KVM Server Console Switch Maintenance and Service Guide - Page 28
the monitor. 6. Power up the server. 7. Update the console switch firmware ("Updating the console switch firmware" on page 59). 8. Update the interface adapter firmware. ("Updating the interface adapter firmware" on page 60) 9. Update the cascaded console switch firmware, if necessary ("Updating the - HP 0x2x32 | KVM Server Console Switch Maintenance and Service Guide - Page 29
Item Description 1 Server 2 Expansion module 3 Console switch 4 USB Interface Adapter 5 PS/2 Interface Adapter Removing the console switch side-mount hardware 1. Remove the screws securing the console switch to the rail. 2. Remove the cage nuts, if necessary. 3. Lift the side-mounting - HP 0x2x32 | KVM Server Console Switch Maintenance and Service Guide - Page 30
4. Remove the screws securing the side-mounting brackets to the console switch. Removing the console switch standard-mount hardware 1. Remove the screws securing the console switch to the rail. Removal and replacement procedures 30 - HP 0x2x32 | KVM Server Console Switch Maintenance and Service Guide - Page 31
2. Slide the console switch out of the rack. 3. Remove the cage nuts, if necessary. 4. Remove the screws securing the 1U brackets to the console switch. Removal and replacement procedures 31 - HP 0x2x32 | KVM Server Console Switch Maintenance and Service Guide - Page 32
-mount hardware 1. Remove the screws securing the console switch to the rail. 2. Remove the clip nuts or cage nuts, if necessary. 3. Remove the screws securing the 1U brackets to the console switch. Replacing the console switch side-mount hardware Type A-square- and round-hole rails 1. Remove - HP 0x2x32 | KVM Server Console Switch Maintenance and Service Guide - Page 33
2. Attach the side-mounting brackets to the console switch using the four screws you removed. 3. Slide the side-mounting bracket tabs into the U locations on each side of the rack. Removal and replacement procedures 33 - HP 0x2x32 | KVM Server Console Switch Maintenance and Service Guide - Page 34
4. Secure the console switch to the rails using four self-tapping screws, two on each side. Type B-square-hole rails 1. Remove the four screws, two on each side, from the console switch. 2. Attach the side-mounting brackets to the console switch using the four screws you removed. Removal and - HP 0x2x32 | KVM Server Console Switch Maintenance and Service Guide - Page 35
U locations on each side of the rack. 4. Install four cage nuts into the side-mounting bracket U locations. 5. Secure the console switch to the rails, using four M-6 screws, two on each side. Replacing the console switch standard-mount hardware 1. Remove the four screws, two on each side, from the - HP 0x2x32 | KVM Server Console Switch Maintenance and Service Guide - Page 36
2. Attach the 1U brackets to the console switch using the four screws you removed. 3. Install a cage nut behind each rear rail if they have not already been installed. 4. Slide the console switch into the rear of the 1U product. Removal and replacement procedures 36 - HP 0x2x32 | KVM Server Console Switch Maintenance and Service Guide - Page 37
using two M-6 screws, one on each side. Replacing the console switch cantilever-mount hardware Type A-round-hole rails 1. Remove the four screws, two on each side, from the console switch. 2. Attach the 1U brackets to the console switch using the four screws you removed. Removal and replacement - HP 0x2x32 | KVM Server Console Switch Maintenance and Service Guide - Page 38
3. Install up to six clip nuts. 4. Secure the console switch to the rails, using the appropriate number of T-25 Torx screws. Type B-square-hole rails 1. Remove the four screws, two on each side, from the console switch. Removal and replacement procedures 38 - HP 0x2x32 | KVM Server Console Switch Maintenance and Service Guide - Page 39
2. Attach the 1U brackets to the console switch using the four screws you removed. 3. Install up to six cage nuts. Removal and replacement procedures 39 - HP 0x2x32 | KVM Server Console Switch Maintenance and Service Guide - Page 40
4. Secure the console switch to the rails using the appropriate number of M-6 screws. Removing the expansion module 1. Disconnect all cabling. NOTE: Identification labels are provided on the UTP CAT5 cables to mark the ports to which they are connected. 2. Remove the expansion module from the rack. - HP 0x2x32 | KVM Server Console Switch Maintenance and Service Guide - Page 41
If the expansion module was side-mounted to the rack, remove the bottom screw and lift the expansion module away from the rack. -or- Removal and replacement procedures 41 - HP 0x2x32 | KVM Server Console Switch Maintenance and Service Guide - Page 42
cables. -orLocate up to nine UTP CAT5 cables. a. Connect a UTP CAT5 cable to the server connection port ("Components" on page 71) on the console switch. b. Connect the other end of that same UTP CAT5 cable to the IN port on the expansion module. c. Connect one end of another UTP CAT5 cable to the - HP 0x2x32 | KVM Server Console Switch Maintenance and Service Guide - Page 43
a UTP CAT5 cable to the server connection port ("Components" on page 71) on the console switch. 2. Connect the other end ports on the server. 4. Repeat the preceding steps to connect any other servers to this system. 5. Update the interface adapter firmware ("Updating the interface adapter firmware - HP 0x2x32 | KVM Server Console Switch Maintenance and Service Guide - Page 44
sequence ...44 Diagnosing the problem...46 Troubleshooting sequence If you cannot solve the customer's problem using this troubleshooting sequence or any of the following tools, escalate to the next level of support. IMPORTANT: Do not authorize the return of a console switch until this section has - HP 0x2x32 | KVM Server Console Switch Maintenance and Service Guide - Page 45
four pairs of wires. 7. Ask the customer if an expansion module is being used, and if so to be sure that the console switch is connected to the IN port on the expansion module. The OUT ports on the expansion module should be connected to the attached servers by interface adapters. Troubleshooting 45 - HP 0x2x32 | KVM Server Console Switch Maintenance and Service Guide - Page 46
adapters are being used. Only HP interface adapters can be used with this product. 4. Ask the customer if a UTP CAT5 cable is connected from the RJ-45 port on the interface adapter to the appropriate server port ("Components" on page 71) on the rear panel of the console switch. Troubleshooting 46 - HP 0x2x32 | KVM Server Console Switch Maintenance and Service Guide - Page 47
used in combination with a cascaded Compaq Server Console Switch. An expansion module is considered a level of cascading ("Cascading console switches" on page 62) and therefore cannot be used in combination with a Compaq Server Console Switch. When the local user cannot activate or view the OSD and - HP 0x2x32 | KVM Server Console Switch Maintenance and Service Guide - Page 48
server is set to supports the refresh rate. When the OSD is inaccessible Ask the customer to press the Ctrl key twice. When the Run Diagnostics test fails IMPORTANT: While updating the firmware, do not power off the console switch or attempt any operations. 1. Update the console switch firmware - HP 0x2x32 | KVM Server Console Switch Maintenance and Service Guide - Page 49
When the video resolution is distorted Ask the customer to refer to the connection length table (on page 74). Troubleshooting 49 - HP 0x2x32 | KVM Server Console Switch Maintenance and Service Guide - Page 50
used for 53 What kind of CAT5 cables are supported 53 Where can I get more information? ...53 Why can remote HP IP Console Switch users not access servers attached to a cascaded HP KVM Server Console Switch? ...54 Are the expansion module ports hot-pluggable? Yes. Are the interface adapters hot - HP 0x2x32 | KVM Server Console Switch Maintenance and Service Guide - Page 51
a round-hole rack? No. Do you have to power down a server to replace an interface adapter? No. Does the console switch support HP legacy console switches? No. The console switch supports specific console switch models ("Compatible console switch models" on page 62). How do I access the Main dialog - HP 0x2x32 | KVM Server Console Switch Maintenance and Service Guide - Page 52
off the cascaded console switch. 2. Power off the main console switch. 3. Disconnect the local KVM cables from the main console switch. 4. Connect the local port KVM cables to the cascaded console switch. 5. Power on the cascaded switch. How do I look at my console switch firmware version? Refer to - HP 0x2x32 | KVM Server Console Switch Maintenance and Service Guide - Page 53
console switch below a console switch. What kind of CAT5 cables are supported? Only UTP CAT5, CAT6, and CAT7 cables are supported. Where can I get more information? For more information, refer to the HP website (http://h18004.www1.hp.com/products/servers/proliantstorage/rack-options/scs/index-kvm - HP 0x2x32 | KVM Server Console Switch Maintenance and Service Guide - Page 54
Why can remote HP IP Console Switch users not access servers attached to a cascaded HP KVM Server Console Switch? In order for remote HP IP Console Switch users to access servers attached to a cascaded HP KVM Server Console Switch, the HP KVM Server Console Switch must be in Free Mode or have the - HP 0x2x32 | KVM Server Console Switch Maintenance and Service Guide - Page 55
Run Diagnostics 1. From the Main dialog box, click Commands>Run Diagnostics. A warning message is displayed indicating that all users will be disconnected. 2. Click OK to begin. All users are disconnected, and the Diagnostics dialog box is displayed. -orClick X or press the Esc key to exit the - HP 0x2x32 | KVM Server Console Switch Maintenance and Service Guide - Page 56
to check the main board functions subsystems (memory, intra-board communications, console switch control, and the video channels) for each system controller. Test Description Memory Test Firmware CRCs Comm Interfaces Switch Controller Local Video Online IAs Offline IAs Suspect IAs Reports the - HP 0x2x32 | KVM Server Console Switch Maintenance and Service Guide - Page 57
section Displaying the console switch firmware version 57 Displaying the interface adapter firmware version 57 Displaying the console switch firmware version NOTE: Provide the application version number when communicating with HP customer service centers. 1. Connect to the local port. 2. Press the - HP 0x2x32 | KVM Server Console Switch Maintenance and Service Guide - Page 58
dialog box is displayed. 5. To view the selected interface adapter cable, click Version. The IA Version dialog box is displayed. 6. Click X to exit. Displaying the firmware version 58 - HP 0x2x32 | KVM Server Console Switch Maintenance and Service Guide - Page 59
.exe file. 3. Select which language to install and enter the serial port number of the server to which the console switch is attached. 4. Click Load. The update process begins. The update process has three updates-Loading Application Firmware, Loading Graphics Chip, and Loading System Data. You see - HP 0x2x32 | KVM Server Console Switch Maintenance and Service Guide - Page 60
off the cascaded console switch. 5. Disconnect the local KVM cables from the cascaded console switch. 6. Connect the local port KVM cables to the main console switch. 7. Power on the main console switch. 8. Power on the cascaded console switch. Updating the interface adapter firmware There are two - HP 0x2x32 | KVM Server Console Switch Maintenance and Service Guide - Page 61
2. Click IA. The IA Selection dialog box is displayed. 3. Select the individual interface adapter, and click Version. The IA Version dialog box is displayed. 4. Click Load Firmware. Updating the firmware 61 - HP 0x2x32 | KVM Server Console Switch Maintenance and Service Guide - Page 62
support Compaq KVM PCI Cards or HP legacy console switches. NOTE: To perform a firmware upgrade for a cascaded console switch and all attached interface adapters, you must locally connect the keyboard, monitor, and mouse to the cascaded console switch to access the local OSD. Compaq Server Console - HP 0x2x32 | KVM Server Console Switch Maintenance and Service Guide - Page 63
(B-21)] All HP IP Console Switches must be upgraded with SoftPaq firmware, version 2.1.1 or later, when cascaded with this product. Cascading an HP KVM Server Console Switch with another HP KVM Server Console Switch NOTE: To perform a firmware upgrade for a cascaded console switch and all attached - HP 0x2x32 | KVM Server Console Switch Maintenance and Service Guide - Page 64
("Updating the interface adapter firmware" on page 60). The following figure shows an HP KVM Server Console Switch cascaded to another HP KVM Server Console Switch. The top console switch is the main console switch, while the bottom console switch is the cascaded console switch. CAUTION: Do not use - HP 0x2x32 | KVM Server Console Switch Maintenance and Service Guide - Page 65
port 8 Cascaded console switch * not shown Cascading a Compaq Server Console Switch with an HP KVM Server Console Switch 1. Mount the console switches in the rack. 2. Connect the local port KVM cable to the console switch. 3. Connect a UTP CAT5 cable to the server connection port ("Components - HP 0x2x32 | KVM Server Console Switch Maintenance and Service Guide - Page 66
Adapter 4 UTP CAT5 cable 5 Main Compaq Server Console Switch 6 Local port 7 Cascaded console switch Cascading an HP KVM Server Console Switch with an HP IP Console Switch NOTE: To perform a firmware upgrade for a cascaded HP KVM Server Console Switch and all attached interface adapters, you - HP 0x2x32 | KVM Server Console Switch Maintenance and Service Guide - Page 67
to this system. 6. Connect the local port KVM cable to the cascaded HP KVM Server Console Switch. 7. Power on the cascaded HP KVM Server Console Switch. 8. Power on the monitor. 9. Power up the server. 10. Update the cascaded HP KVM Server Console Switch firmware. 11. Update all interface adapter - HP 0x2x32 | KVM Server Console Switch Maintenance and Service Guide - Page 68
of an HP IP Console Switch cascade configuration Item 1 2 3 4 5 6 7 8 * not shown Description Server PS/2 Interface Adapter or USB Interface Adapter* UTP CAT5 cable UTP CAT5 cable KVM cable Main HP IP Console Switch Local port Cascaded HP KVM Server Console Switch Cascading console switches 68 - HP 0x2x32 | KVM Server Console Switch Maintenance and Service Guide - Page 69
8 HP KVM Server Console Switch, and that HP KVM Server Console Switch is cascaded from port 16 of the first HP KVM Server Console Switch. The server is connected to port 02 of the 2 x 16 HP KVM Server Console Switch, and that HP KVM Server Console Switch is cascaded from port 14 of the first HP KVM - HP 0x2x32 | KVM Server Console Switch Maintenance and Service Guide - Page 70
port numbers. The server is connected to the first console switch and the interface adapter is not connected or the server is powered off. The server is connected to the first console switch and is active. Viewing the Server Status column The status of the servers in the HP KVM Server Console - HP 0x2x32 | KVM Server Console Switch Maintenance and Service Guide - Page 71
7 Mouse connector 8 RJ-45 Interface port (designated by the letter A) 9 Server connection ports EID Location for the interface adapter The EID for the interface adapter is a communication protocol between modular components of the console switch system. The EID enables central management - HP 0x2x32 | KVM Server Console Switch Maintenance and Service Guide - Page 72
data transmission. The EID is located on the back of the interface adapter. Serial number location You must provide the serial number to HP when requesting information or ordering spare parts. The serial number for the console switch is located on the bottom of the unit. Component identification 72 - HP 0x2x32 | KVM Server Console Switch Maintenance and Service Guide - Page 73
Specifications In this section Console switch spares specifications ...73 Connection length table ...74 Console switch spares specifications Spare kit description Unit weight 340386-001 (without rails) SPS-SWITCHBOX, 1U, RCKMNT, 1 x 8 2.04 kg (4.5 lb) (packaged weight) 5.85 kg (12.9 lb) - HP 0x2x32 | KVM Server Console Switch Maintenance and Service Guide - Page 74
optimum video performance when the distance between the server and console switch is 15.24 m (50 ft) or less (1280 x 1024 at 75 Hz). The system is capable of operation at distances up to 30.48 m (100 - HP 0x2x32 | KVM Server Console Switch Maintenance and Service Guide - Page 75
reseller: • In the United States, see the HP US service locator webpage (http://www.hp.com/service_locator). • In other locations, see the Contact HP worldwide (in English) webpage (http://welcome.hp.com/country/us/en/wwcontact.html). For HP technical support: • In the United States, for contact - HP 0x2x32 | KVM Server Console Switch Maintenance and Service Guide - Page 76
Acronyms and abbreviations CRC cyclic redundant checks EID electronic identification number EPR engineer problem resolution IA interface adapter KVM keyboard, video, and mouse OSD on-screen display RAM random access memory RMA return material authorization USB universal serial bus UTP unshielded - HP 0x2x32 | KVM Server Console Switch Maintenance and Service Guide - Page 77
50 H hot-pluggable 50 HP IP Console Switch 63, 68 I illustrated parts catalog 16 iLO (Integrated Lights-Out) 53 interface adapter 50, 51, 60 Interface Adapter configuration 50 interface adapter spares kit 23, 50 K keyboard 50, 52 keyboard language, changing 52 KVM Server Console Switch spares kit 21 - HP 0x2x32 | KVM Server Console Switch Maintenance and Service Guide - Page 78
44 troubleshooting sequence 44 U updating the firmware 44, 46, 48, 59, 60 upgrading interface adapter firmware 48, 60 UTP CAT5 cable spares kit 25, 53 V verifying cascaded console switch firmware 44, 46, 53 verifying console switch firmware 44, 46, 52 viewing and selecting ports and servers 52
HP KVM Server Console Switch
Maintenance and Service Guide
May 2006 (Second Edition)
Part Number 339820-002