HP 1000-1200 Maintenance and Service Guide 1 - Page 4

Table of contents

1

Product description

................................................................................................................................................................

1

2

Getting to know your computer

.............................................................................................................................................

4

Locating hardware

.............................................................................................................................................................

4

Locating software

..............................................................................................................................................................

4

Right side

...........................................................................................................................................................................

4

Left side

.............................................................................................................................................................................

5

Display

...............................................................................................................................................................................

6

Low blue light mode (select products only)

..............................................................................................................

6

Keyboard area

....................................................................................................................................................................

7

Touchpad settings and components

.........................................................................................................................

8

Touchpad settings

.............................................................................................................................................

8

Adjusting touchpad settings

.....................................................................................................................

8

Turning on the touchpad

...........................................................................................................................

8

Touchpad components

......................................................................................................................................

8

Lights

.........................................................................................................................................................................

9

Button and speakers

................................................................................................................................................

10

Special keys

.............................................................................................................................................................

11

Action keys

...............................................................................................................................................................

13

HP Hubs Launcher (select products only)

...............................................................................................................

14

Bottom

............................................................................................................................................................................

14

Labels

...............................................................................................................................................................................

15

3

Illustrated parts catalog

......................................................................................................................................................

18

Computer major components

..........................................................................................................................................

18

Display assembly subcomponents

..................................................................................................................................

20

Cables

...............................................................................................................................................................................

21

Miscellaneous parts

.........................................................................................................................................................

22

4

Removal and replacement procedures preliminary requirements

.....................................................................................

24

Tools required

..................................................................................................................................................................

24

Service considerations

.....................................................................................................................................................

24

Plastic parts

.............................................................................................................................................................

24

Cables and connectors

.............................................................................................................................................

24

Drive handling

..........................................................................................................................................................

24

Electrostatic discharge information

................................................................................................................................

25

Generating static electricity

....................................................................................................................................

25

Preventing electrostatic damage to equipment

.....................................................................................................

26

Personal grounding methods and equipment

........................................................................................................

26

Grounding the work area

.........................................................................................................................................

27

iv

Section	Page
Product description	8
Getting to know your computer	11
Locating hardware	11
Locating software	11
Right side	11
Left side	12
Display	13
Low blue light mode (select products only)	13
Keyboard area	14
Touchpad settings and components	15
Touchpad settings	15
Adjusting touchpad settings	15
Turning on the touchpad	15
Touchpad components	15
Lights	16
Button and speakers	17
Special keys	18
Action keys	20
HP Hubs Launcher (select products only)	21
Bottom	21
Labels	22
Illustrated parts catalog	25
Computer major components	25
Display assembly subcomponents	27
Cables	28
Miscellaneous parts	29
Removal and replacement procedures preliminary requirements	31
Tools required	31
Service considerations	31
Plastic parts	31
Cables and connectors	31
Drive handling	31
Electrostatic discharge information	32
Generating static electricity	32
Preventing electrostatic damage to equipment	33
Personal grounding methods and equipment	33
Grounding the work area	34
Recommended materials and equipment	34
Cleaning your computer	35
Enabling HP Easy Clean (select products only)	35
Removing dirt and debris from your computer	35
Cleaning your computer with a disinfectant	36
Caring for wood veneer (select products only)	37
Packaging and transporting guidelines	37
Accessing support information	37
Removal and replacement procedures for authorized service provider parts	40
Component replacement procedures	40
Preparation for disassembly	40
Bottom cover	40
Battery	41
Memory modules	42
WLAN module	44
Solid-state drive	46
Heat sink	47
Fan assembly	48
Display assembly panel	50
Power connector cable	51
System board	51
IR board	54
Speakers	55
Hall sensor board	57
Touchpad	58
RJ-45 door	59
Display assembly	60
Keyboard with top cover	64
Using Setup Utility (BIOS)	66
Starting Setup Utility (BIOS)	66
Updating Setup Utility (BIOS)	66
Determining the BIOS version	66
Preparing for a BIOS update	67
Downloading a BIOS update	67
Installing a BIOS update	67
Computer Setup (BIOS), TPM, and HP Sure Start	69
Using Computer Setup	69
Navigating and selecting in Computer Setup	69
Restoring factory settings in Computer Setup	69
Updating the BIOS	70
Determining the BIOS version	70
Preparing for a BIOS update	70
Downloading a BIOS update	71
Installing a BIOS update	71
Changing the boot order using the f9 prompt	71
TPM BIOS settings (select products only)	72
Using HP Sure Start (select products only)	72
Backing up, restoring, and recovering	73
Backing up information and creating recovery media	73
Using Windows tools for backing up	73
Using the HP Cloud Recovery Download Tool to create recovery media (select products only)	73
Restoring and recovering your system	73
Creating a system restore	74
Restoring and recovery methods	74
Recovering using HP Recovery media	74
Changing the computer boot order	75
Using HP Sure Recover (select products only)	75
Using HP PC Hardware Diagnostics	76
Using HP PC Hardware Diagnostics Windows (select products only)	76
Using an HP PC Hardware Diagnostics Windows hardware failure ID code	76
Accessing HP PC Hardware Diagnostics Windows	76
Accessing HP PC Hardware Diagnostics Windows from HP Support Assistant	76
Accessing HP PC Hardware Diagnostics Windows from the Start menu (select products only)	77
Downloading HP PC Hardware Diagnostics Windows	77
Downloading the latest HP PC Hardware Diagnostics Windows version from HP	77
Downloading the HP PC Hardware Diagnostics Windows from the Microsoft Store	77
Downloading HP Hardware Diagnostics Windows by product name or number (select products only)	77
Installing HP PC Hardware Diagnostics Windows	78
Using HP PC Hardware Diagnostics UEFI	78
Using an HP PC Hardware Diagnostics UEFI hardware failure ID code	78
Starting HP PC Hardware Diagnostics UEFI	78
Downloading HP PC Hardware Diagnostics UEFI to a USB flash drive	79
Downloading the latest HP PC Hardware Diagnostics UEFI version	79
Downloading HP PC Hardware Diagnostics UEFI by product name or number (select products only)	79
Using Remote HP PC Hardware Diagnostics UEFI settings (select products only)	80
Downloading Remote HP PC Hardware Diagnostics UEFI	80
Downloading the latest Remote HP PC Hardware Diagnostics UEFI version	80
Downloading Remote HP PC Hardware Diagnostics UEFI by product name or number	80
Customizing Remote HP PC Hardware Diagnostics UEFI settings	80
Specifications	82
Computer specifications	82
40.64 cm (16 in) display specifications	83
Solid-state drive specifications	83
Solid-state drive specifications (SATA-3)	84
Power cord set requirements	85
Requirements for all countries	85
Requirements for specific countries and regions	85
Recycling	87

HP 1000-1200 Maintenance and Service Guide 1 - Page 4

Table of contents

Page 4 highlights