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HP 1000-1200 Maintenance and Service Guide 1 - Page 67

Preparing for a BIOS update, Downloading a BIOS update

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3. Select Exit, select one of the options, and then follow the on-screen instructions. ● In Windows, press ctrl+alt+s. To check for later BIOS versions, see Preparing for a BIOS update on page 60. Preparing for a BIOS update Be sure to follow all prerequisites before downloading and installing a BIOS update. IMPORTANT: To reduce the risk of damage to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is connected to reliable external power using the AC adapter. Do not download or install a BIOS update while the computer is running on battery power, docked in an optional docking device, or connected to an optional power source. During the download and installation, follow these instructions: ● Do not disconnect power from the computer by unplugging the power cord from the AC outlet. ● Do not shut down the computer or initiate Sleep. ● Do not insert, remove, connect, or disconnect any device, cable, or cord. NOTE: If your computer is connected to a network, consult the network administrator before installing any software updates, especially system BIOS updates. Downloading a BIOS update After you review the prerequisites, you can check for and download BIOS updates. 1. Select the Search icon in the taskbar, type support in the search box, and then select the HP Support Assistant app. - or - Select the question mark icon in the taskbar. 2. Select Updates. The Checking for Updates window opens, and Windows checks for updates. 3. Follow the on-screen instructions. 4. At the download area, follow these steps: a. Identify the most recent BIOS update and compare it to the BIOS version currently installed on your computer. If the update is more recent than your BIOS version, make a note of the date, name, or other identifier. You might need this information to locate the update later, after it has been downloaded to your hard drive. b. Follow the on-screen instructions to download your selection to the hard drive. Make a note of the path to the location on your hard drive where the BIOS update is downloaded. You will need to access this path when you are ready to install the update. Installing a BIOS update BIOS installation procedures vary. Follow any instructions that appear on the screen after the download is complete. If no instructions appear, follow these steps. 1. Select the Search icon in the taskbar, type file in the search box, and then select File Explorer. 2. Select your hard drive designation. The hard drive designation is typically Local Disk (C:). 60 Chapter 6 Using Setup Utility (BIOS)

Section	Page
Product description	8
Getting to know your computer	11
Locating hardware	11
Locating software	11
Right side	11
Left side	12
Display	13
Low blue light mode (select products only)	13
Keyboard area	14
Touchpad settings and components	15
Touchpad settings	15
Adjusting touchpad settings	15
Turning on the touchpad	15
Touchpad components	15
Lights	16
Button and speakers	17
Special keys	18
Action keys	20
HP Hubs Launcher (select products only)	21
Bottom	21
Labels	22
Illustrated parts catalog	25
Computer major components	25
Display assembly subcomponents	27
Cables	28
Miscellaneous parts	29
Removal and replacement procedures preliminary requirements	31
Tools required	31
Service considerations	31
Plastic parts	31
Cables and connectors	31
Drive handling	31
Electrostatic discharge information	32
Generating static electricity	32
Preventing electrostatic damage to equipment	33
Personal grounding methods and equipment	33
Grounding the work area	34
Recommended materials and equipment	34
Cleaning your computer	35
Enabling HP Easy Clean (select products only)	35
Removing dirt and debris from your computer	35
Cleaning your computer with a disinfectant	36
Caring for wood veneer (select products only)	37
Packaging and transporting guidelines	37
Accessing support information	37
Removal and replacement procedures for authorized service provider parts	40
Component replacement procedures	40
Preparation for disassembly	40
Bottom cover	40
Battery	41
Memory modules	42
WLAN module	44
Solid-state drive	46
Heat sink	47
Fan assembly	48
Display assembly panel	50
Power connector cable	51
System board	51
IR board	54
Speakers	55
Hall sensor board	57
Touchpad	58
RJ-45 door	59
Display assembly	60
Keyboard with top cover	64
Using Setup Utility (BIOS)	66
Starting Setup Utility (BIOS)	66
Updating Setup Utility (BIOS)	66
Determining the BIOS version	66
Preparing for a BIOS update	67
Downloading a BIOS update	67
Installing a BIOS update	67
Computer Setup (BIOS), TPM, and HP Sure Start	69
Using Computer Setup	69
Navigating and selecting in Computer Setup	69
Restoring factory settings in Computer Setup	69
Updating the BIOS	70
Determining the BIOS version	70
Preparing for a BIOS update	70
Downloading a BIOS update	71
Installing a BIOS update	71
Changing the boot order using the f9 prompt	71
TPM BIOS settings (select products only)	72
Using HP Sure Start (select products only)	72
Backing up, restoring, and recovering	73
Backing up information and creating recovery media	73
Using Windows tools for backing up	73
Using the HP Cloud Recovery Download Tool to create recovery media (select products only)	73
Restoring and recovering your system	73
Creating a system restore	74
Restoring and recovery methods	74
Recovering using HP Recovery media	74
Changing the computer boot order	75
Using HP Sure Recover (select products only)	75
Using HP PC Hardware Diagnostics	76
Using HP PC Hardware Diagnostics Windows (select products only)	76
Using an HP PC Hardware Diagnostics Windows hardware failure ID code	76
Accessing HP PC Hardware Diagnostics Windows	76
Accessing HP PC Hardware Diagnostics Windows from HP Support Assistant	76
Accessing HP PC Hardware Diagnostics Windows from the Start menu (select products only)	77
Downloading HP PC Hardware Diagnostics Windows	77
Downloading the latest HP PC Hardware Diagnostics Windows version from HP	77
Downloading the HP PC Hardware Diagnostics Windows from the Microsoft Store	77
Downloading HP Hardware Diagnostics Windows by product name or number (select products only)	77
Installing HP PC Hardware Diagnostics Windows	78
Using HP PC Hardware Diagnostics UEFI	78
Using an HP PC Hardware Diagnostics UEFI hardware failure ID code	78
Starting HP PC Hardware Diagnostics UEFI	78
Downloading HP PC Hardware Diagnostics UEFI to a USB flash drive	79
Downloading the latest HP PC Hardware Diagnostics UEFI version	79
Downloading HP PC Hardware Diagnostics UEFI by product name or number (select products only)	79
Using Remote HP PC Hardware Diagnostics UEFI settings (select products only)	80
Downloading Remote HP PC Hardware Diagnostics UEFI	80
Downloading the latest Remote HP PC Hardware Diagnostics UEFI version	80
Downloading Remote HP PC Hardware Diagnostics UEFI by product name or number	80
Customizing Remote HP PC Hardware Diagnostics UEFI settings	80
Specifications	82
Computer specifications	82
40.64 cm (16 in) display specifications	83
Solid-state drive specifications	83
Solid-state drive specifications (SATA-3)	84
Power cord set requirements	85
Requirements for all countries	85
Requirements for specific countries and regions	85
Recycling	87

Match case Limit results 1 per page

Select

Exit

, select one of the options, and then follow the on-screen instructions.

●

In Windows, press

ctrl

alt

To check for later BIOS versions, see

Preparing for a BIOS update

on page

Preparing for a BIOS update

Be sure to follow all prerequisites before downloading and installing a BIOS update.

IMPORTANT:

To reduce the risk of damage to the computer or an unsuccessful installation, download and

install a BIOS update only when the computer is connected to reliable external power using the AC adapter.

Do not download or install a BIOS update while the computer is running on battery power, docked in an

optional docking device, or connected to an optional power source. During the download and installation,

follow these instructions:

●

Do not disconnect power from the computer by unplugging the power cord from the AC outlet.

●

Do not shut down the computer or initiate Sleep.

●

Do not insert, remove, connect, or disconnect any device, cable, or cord.

NOTE:

If your computer is connected to a network, consult the network administrator before installing any

software updates, especially system BIOS updates.

Downloading a BIOS update

After you review the prerequisites, you can check for and download BIOS updates.

Select the

icon in the taskbar, type

support

in the search box, and then select the

HP Support

Assistant

app.

– or –

Select the question mark icon in the taskbar.

Select

Updates

. The

Checking for Updates

window opens, and Windows checks for updates.

Follow the on-screen instructions.

At the download area, follow these steps:

Identify the most recent BIOS update and compare it to the BIOS version currently installed on your

computer. If the update is more recent than your BIOS version, make a note of the date, name,

or other identiﬁer. You might need this information to locate the update later, after it has been

downloaded to your hard drive.

Follow the on-screen instructions to download your selection to the hard drive.

Make a note of the path to the location on your hard drive where the BIOS update is downloaded.

You will need to access this path when you are ready to install the update.

Installing a BIOS update

BIOS installation procedures vary. Follow any instructions that appear on the screen after the download is

complete. If no instructions appear, follow these steps.

Select the

icon in the taskbar, type

file

in the search box, and then select

File Explorer

Select your hard drive designation. The hard drive designation is typically Local Disk (C:).

Chapter 6

Using Setup Utility (BIOS)