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HP 1155 Maintenance & Service Guide HP 1155 All-in-One Business PC - Page 42

Mass storage devices (not illustrated), Sequential part number listing

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Mass storage devices (not illustrated) Description Optical drive HP SuperMulti DVD Writer Drive (includes bezel) Hard drives 1-TB 750-GB 500-GB 320-GB 250-GB Sequential part number listing Spare part number 596410-001 621418-001 621419-001 621420-001 621421-001 632938-001 642738-001 646808-001 655571-001 655571-161 655571-201 657958-001 669974-001 669981-001 669986-001 669988-001 669991-001 669994-001 669995-001 669996-001 Description Mouse, USB, optical Hard drive, 1-TB Hard drive, 250-GB Hard drive, 320-GB Hard drive, 500-GB Hard drive, 750-GB HP Business Digital Headset Memory module, 1-GB (PC3-10600) Keyboard, wired USB, for use in the United States Keyboard, wired USB, for use in Latin America Keyboard, wired USB, for use in Brazil HP SuperMulti DVD Writer Drive (includes bezel) Antenna Fan/blower Foot assembly Stand Rubber grommet (for use in hard drive cage) Mylar, for use on stand hinge Webcam cable Display cable (LVDS) Spare part number 657958-001 621418-001 632938-001 621421-001 621420-001 621419-001 Mass storage devices (not illustrated) 35

Section	Page
Product Features	8
Overview	8
Front Components	9
Side Components	10
Rear Components	11
Installing and Customizing the Software	12
Activating and customizing the software	12
Activating the Windows Operating System	12
Downloading Windows 8 updates	13
Customizing the monitor display	13
Computer Setup (F10) Utility	14
Computer Setup (F10) Utilities	14
Using Computer Setup (F10) Utilities	15
Computer Setup—File	16
Computer Setup—Storage	17
Computer Setup—Security	20
Computer Setup—Power	24
Computer Setup—Advanced	25
Recovering the Configuration Settings	27
Serial ATA (SATA) Drive Guidelines and Features	28
SATA Hard Drives	28
SATA Hard Drive Cables	28
SATA Data Cable	28
SMART ATA Drives	29
Hard Drive Capacities	29
Routine Care, and Disassembly Preparation	30
Electrostatic Discharge Information	30
Generating Static	30
Preventing Electrostatic Damage to Equipment	31
Personal Grounding Methods and Equipment	31
Grounding the Work Area	32
Recommended Materials and Equipment	32
Operating Guidelines	33
Routine Care	33
General Cleaning Safety Precautions	33
Cleaning the Computer Case	33
Cleaning the Keyboard	34
Cleaning the Monitor	34
Cleaning the Mouse	35
Service Considerations	35
Tools and Software Requirements	35
Screws	35
Cables and Connectors	35
Hard Drives	36
Lithium Coin Cell Battery	36
Illustrated parts catalog	37
Computer major components	37
Cables	39
Boards	40
Misc Parts	41
Mass storage devices (not illustrated)	42
Sequential part number listing	42
Removal and Replacement Procedures All-in One (AIO) Chassis	44
Preparing to Disassemble the Computer	44
Rear Cover	45
Stand	46
Foot assembly	48
Memory Cover	50
Memory	52
WLAN Module	54
RTC Battery	56
Backlight Controller	58
Speakers	60
Optical Drive	62
Optical Drive Cables and Connector	64
Hard Drive	66
Hard Drive Cables and Connector	68
Fan	70
Side I/O Cover	72
Webcam Module	74
System Board Cover	76
Display Cable	78
System Board	80
Security Bracket	81
Front Bezel	82
Display Panel	83
Troubleshooting Without Diagnostics	87
Safety and Comfort	87
Before You Call for Technical Support	87
Helpful Hints	88
Solving General Problems	90
Solving Power Problems	94
Solving Hard Drive Problems	96
Solving Media Card Reader Problems	99
Solving Display Problems	101
Solving Audio Problems	106
Solving Printer Problems	108
Solving Keyboard and Mouse Problems	110
Solving Hardware Installation Problems	112
Solving Network Problems	114
Solving Memory Problems	117
Solving Processor Problems	119
Solving CD-ROM and DVD Problems	119
Solving USB Flash Drive Problems	121
Solving Front Panel Component Problems	123
Solving Internet Access Problems	123
Solving Software Problems	125
Contacting Customer Support	127
HP PC Hardware Diagnostics	128
Why run HP PC Hardware Diagnostics – UEFI	128
How to access and run HP PC Hardware Diagnostics - UEFI	128
Downloading HP PC Hardware Diagnostics to a USB device	129
Backup and recovery in Windows 8	130
Backing up your information	130
Performing a system recovery	131
Using the Windows recovery tools	131
Using f11 recovery tools	132
Using Windows 8 operating system media (purchased separately)	132
POST Error Messages	134
POST Numeric Codes and Text Messages	135
Interpreting POST Diagnostic Front Panel LEDs and Audible Codes	140
Power Cord Set Requirements	144
General Requirements	144
Japanese Power Cord Requirements	144
Country-Specific Requirements	145
Specifications	146
All-in One Model	146