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HP 12000 HP StorageWorks 12000 Gateway Virtual Library System User Guide (AH81 - Page 225

Automigration/Replication Issues, FABRIC, FAILED

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Symptom Possible causes Solution 5. Repeat this procedure for each server visible to each SDLT tape drive. At reboot, there are spurious critical FC port failures reported as notification alerts, usually on every port. Later, Info notification alerts for each FC host port are generated, indicating the FC ports are operating normally. This is expected behavior and does not indicate a problem. None After replacing drive 0 in a node, the system will not boot. A blank drive was installed in drive bay 0. If a blank drive is installed in drive bay 0, the system will not boot. To remedy this, switch the drive located in bay 0 with the drive located in bay 1. When oversubscription is enabled and you create enough cartridges in a storage pool to put your free storage capacity below the threshold, the pool may reach critical status. If you then disable oversubscription, your storage pool will remain in critical status and will not return to good status-even after reboot. When you disable oversubscription, the system does not monitor the storage pool's capacity, even to check that it is no longer at a critical level. The status will not change. Re-enable oversubscription, set the alert threshold so that the storage pool is within the capacity threshold, then wait for the pool to return to good (green) status. Disable oversubscription and the storage pool will maintain good status. Automigration/Replication Issues Although Automigration is configured and managed through the Automigration/Replication tab on Command View VLS, errors and events are reported through the usual notification alerts. See Notification Alerts. IMPORTANT: If a destination library is directly connected to the VLS (LOOP mode), and you disconnect the destination library to change its connection to be via a SAN (FABRIC mode), you will need to reboot the VLS in order for this change to work. If you do not reboot, the destination library will be marked as FAILED after you disconnect and reconnect it. NOTE: The "mirror_broken" state can occur when there is not enough room on the virtual tape to create the copy, there are no available slots to create the copy, the library cannot read the header of the physical tape, the library cannot determine that a tape without a header is blank, or the library cannot successfully write the header to the virtual tape. HP StorageWorks 12000 Gateway Virtual Library System User Guide 225

Section	Page
HP StorageWorks 12000 Gateway Virtual Library System User Guide	1
Contents	3
1 Introduction	15
VLS12000 Gateway Components	15
2 Hardware Installation	17
Preparing for the Installation	17
Prepare the EVA for the VLS12000 Gateway	17
Tools for Installation	17
Taking ESD Precautions	17
Grounding Methods to Prevent Electrostatic Discharge	18
Unpacking	18
Removing the Packing Materials	18
Rack Planning Resources	19
Rack Requirements	19
Rack Warnings	19
Identifying the VLS Shipping Carton Contents	20
VLS12000 System Shipping Carton	20
Installing the 1 Gb Ethernet Switch 2810–24G into a Rack	21
Installing Cage Nuts and Rail Flanges in the Rack	22
Attaching Rails to the Ethernet Switch 2810-24G	22
Installing Ethernet Switch 2810-24G in Rack	23
Installing the 100 Mb Ethernet Switch 2510–24 into a Rack	24
Installing the VLS12000 Node into a Rack	25
Installing VLS12000 Cables	26
3 Multi-node Setup	33
Configuring Primary Node 0	33
Configuring the Secondary Nodes 1 through 7	33
4 Storage Configuration	35
Establishing Communication Between the VLS12000 Gateway and the EVA	35
Verifying Array Zoning	35
Presenting the LUNs	35
Managing VLS12000 Gateway Capacity	40
Discovering Array LUNs	40
Deleting Array LUNs	41
Configuring Storage Pools	42
Destroying Storage Pools	44
Installing Additional Licenses	45
5 Automigration/Replication	47
Understanding Automigration Concepts	48
Echo Copy Concepts	48
Smart Copy Concepts	49
Replication Concepts	49
Tape Initialization	50
Connecting a Destination Library	51
Supported Destination Library Configurations	51
Connecting a Destination Library to the VLS12000 Gateway	51
Managing and Unmanaging a Destination Library	51
Managing a SAN Library	52
Managing a LAN/WAN Replication Library	52
Unmanaging a SAN or LAN/WAN Library	53
Echo Copy Pool Operations	54
Creating an Echo Copy Pool	55
Creating Virtual Tapes	58
Restoring from a SAN Physical Cartridge	58
Restoring from a LAN/WAN Virtual Cartridge	59
Loading Blank Media into an Echo Copy Pool	59
Loading Media into an Echo Copy Pool for Overwrite	60
Restarting a Broken Mirror	61
Viewing Cartridges in Automigration Source Libraries	61
Viewing Automigration Cartridges in the Firesafe	61
Smart Copy Pool Operations	62
Editing SMI-S Settings	62
Creating a Smart Copy Pool	62
Changing the Number of Drives in a Smart Copy Pool	63
Loading Blank Media into a Smart Copy Pool	63
Loading Media into a Smart Copy Pool for Overwrite	64
Editing Copy Pools	64
Moving a Copy Pool	64
Changing the Slot Mapping for a SAN Library	65
Changing the Slot Mapping for a LAN/WAN Library	66
Editing the SAN or LAN/WAN Policy	67
Editing the SAN or LAN/WAN Availability Windows	67
Deleting a Copy Pool	67
SAN Destination Library Operations	68
Monitoring Destination Library Status	68
Cartridge Status and Slot Details	68
Advanced Search for Slots	71
Mailslot Details	72
Copy Pool Details	72
Import/Export Pool Details	72
Tape Drive Details	72
Forcing a Replication Job	72
Placing a Library Offline or Online	72
Moving Media from One Slot to Another	73
Ejecting Media from a Slot into an Empty Mailslot	74
Ejecting Media from a Drive into an Empty Mailslot	74
Restarting Automigration/Replication Services	74
Scanning a SAN Destination Library	75
Editing the Management URL	75
Uploading SAN Destination Library or Tape Drive Firmware	75
Deploying SAN Destination Library or Tape Drive Firmware	76
Generating a SAN Destination Library Support Ticket	76
Generating a SAN Destination Library Drive Support Ticket	76
Running a SAN Destination Library Assessment Test	77
Running a SAN Destination Library Drive Assessment Test	77
LAN/WAN Destination Library Operations	78
Exporting Data to Physical tapes for Tape Initialization	78
Stopping a Tape Export	79
Importing Data from Physical Tapes for Tape Initialization	79
Forcing Non-Deduplicated Replication	79
Pausing, Resuming, and Canceling Replication Jobs	80
LAN/WAN Replication Target Operations	80
Creating a LAN/WAN Replication Target	80
Viewing the Replication Target Slot Details	82
Setting the Global LAN/WAN Replication Target Configuration Settings	82
Editing a LAN/WAN Replication Target	82
Deleting a LAN/WAN Replication Target	83
Changing the LAN/WAN Replication Target Password	83
Clearing the Source VLS from the LAN/WAN Replication Target	83
Automigration/Replication Reporting	84
Cartridge Status	84
Cartridge Summary	85
Cartridge Details	85
Configuring the Cartridge Status	86
Viewing the Current Status of Jobs	86
Configuring Automigration Job Reports	86
Viewing the Job History	87
Exporting the Job History to a CSV File	88
Viewing the Job Summary	88
Configuring the GUI Displays	88
6 Deduplication	91
How It Works	91
Getting Deduplication Running on the VLS	92
Considerations	92
Installing the Firmware	92
Installing the Deduplication Licenses	93
Configuring Deduplication Options	93
Editing the Data Protector Configuration	94
Viewing Deduplication Statistics and Reports	94
Deduplication Summary	95
Deduplication Backup Report	95
Deduplication Cartridge Report	96
Deduplication System Capacity	97
7 Operation	99
Powering on the VLS12000 System	99
Rebooting the System	100
Powering Off the System	100
8 User Interfaces	103
User Interface Requirements	103
Command View VLS	103
Window Regions	104
Opening a Command View VLS Session from a Web Browser	105
Opening a Command View VLS Session from Command View TL	106
Installing the SSL Certificate into your Web Browser	106
Restarting Command View VLS	107
Closing a Command View VLS Session	108
Secure Shell and Serial User Interfaces	108
Opening a Secure Shell Session	108
Closing a Secure Shell Session	109
Opening a Serial Session	109
Closing a Serial Session	109
9 Configuration	111
Setting the Network Settings	111
Setting the Network Settings using the VLS Discovery Utility	111
Setting the Network Settings using the CLI Command Set	113
Setting the Network Settings using Command View VLS	115
Setting the User Preferences	116
Editing the Default Fibre Channel Host Port Settings	117
Managing Oversubscription	118
Enabling and Disabling Oversubscription	118
Shutdown at 98% Capacity	119
Reclaiming Storage Space	119
Managing Virtual Device LUNs	120
Default LUN Numbering	120
Operating System LUN Requirements and Restrictions	121
LUN Masking	121
LUN Masking (v3.x)	121
LUN Masking (v2.x)	122
LUN Mapping	122
LUN Mapping (v3.x)	123
Setting the Default LUN Mapping	123
Mapping LUNs by Device	123
Mapping LUNs by Host	125
Setting Up the Hosts	126
LUN Mapping (v2.x)	128
Dual Port Virtual Devices	129
Creating a Virtual Library	130
Editing a Virtual Library's Slots and Drives	132
Creating Tape Drives	132
Creating Cartridges	134
Destroying a Virtual Library	137
Destroying a Tape Drive	137
Deleting Cartridges	138
Moving Cartridges	139
Adding and Removing Barcode Templates	140
10 Management	141
Changing the Account Passwords	141
Managing High Availability	141
Array Dual Pathing	141
Load Balancing	142
LUN Path Failover	142
Private LAN Dual Pathing	143
Managing Cartridges	143
Unloading a Cartridge from a Drive	144
Freeing up Storage Space	144
Restarting VLS Device Emulations	144
Updating the Firmware	145
Saving Configuration Settings	146
11 Monitoring	147
Status Information in the Status Pane	147
Status Icons	147
Device Status Icon	147
Navigation Tree Icon	148
Notification Alerts	148
Command View VLS	149
E-mail Notification	149
Editing the Email Server Settings	150
Edit the Email Settings	150
SNMP Notification	151
Editing the SNMP Settings	152
SMI-S Support	153
Trace Log Files	154
Viewing Trace Log Files	154
Saving a Trace Log File	154
Creating a Support Ticket	154
Performance and Storage Use Reports	155
Exporting CSV Data	155
Configuring Performance Reports and Notifications	155
Current Status Tab	155
Performance History Tab	156
SAN Health Tab and Notifications	156
Physical Capacity Notifications	156
Logical Capacity Notifications	156
Current Status	157
Performance History	157
Logical Capacity	158
Physical Capacity	159
SAN Health	159
Workload Assessment	161
Running a Workload Assessment Simulation	161
Using the Workload Assessment Templates	161
Editing the Notification Alerts	162
Replication History	162
Receiving Automated Reports	162
Clearing the Hardware Compression Faults	164
12 CLI Command Set	165
Commands	165
Conventions	165
CLI-only Commands	165
Connection Commands	165
Output Commands	166
VLS Commands	166
Network Settings Configuration Commands	166
Configuration Commands	168
Management Commands	175
Monitoring Commands	176
13 Component Identification	179
VLS Node Components, LEDs, and Buttons	179
Front Panel Components	179
Front Panel LEDs and Buttons	180
Rear Panel Components	181
Rear Panel LEDs and Buttons	182
System Board Components	183
Accessing the VLS12000 HP Systems Insight Display	184
HP Systems Insight Display and LEDs	184
HP Systems Insight Display LEDs and Internal Health LED Combinations	185
Hard Drive LEDs	187
Hard Drive LED Combinations	187
Fan Locations	188
Ethernet Switch 2510–24 Components, LEDs, and Buttons	188
Front Panel Components	188
Front Panel LEDs and Buttons	189
Ethernet Switch 2810–24G Components, LEDs, and Buttons	190
Front Panel Components	191
Front Panel LEDs and Buttons	191
USB LAN Adapter Components	193
14 Component Replacement	195
Safety Considerations	195
Preventing Electrostatic Discharge	195
Grounding Methods to Prevent Electrostatic Damage	195
Warnings and Cautions	196
Preparation Procedures	196
Extending a VLS Node from the Rack	197
Removing a VLS Node from the Rack	197
Removing the VLS Node Access Panel	197
Installing the VLS12000 Node Access Panel	198
VLS12000 Node Component Replacement	198
SATA Hard Drive	198
DVD-CD Drive	200
Power Supply	201
Fan Module	202
FBDIMM	204
Replacing a Primary Node	205
Replacing a Secondary Node	207
Ethernet Switches Replacement	207
USB LAN Adapter Replacement	208
15 Disaster Recovery	209
Recovering from Operating System Failure	209
Restoring the Configuration Settings	210
Restoring the Virtual Library Configuration from a Configuration File	210
Rebuilding the Virtual Library Configuration	211
Recreating VLS12000 Gateway Storage Pools	211
Re-installing the VLS Licenses	212
Warm Failover	212
Recovering from a Node RAID Volume Failure	212
16 Support and Other Resources	213
Related Information	213
Documents	213
Websites	213
Document Conventions and Symbols	214
Rack Stability	215
Contacting HP	216
Before you Contact HP	216
HP Contact Information	216
Subscription Service	216
Customer Self Repair	217
HP Insight Remote Support software	217
Product Warranties	217
Documentation Feedback	218
A Troubleshooting	219
VLS Common Issues	219
Automigration/Replication Issues	225
Destination library status icon	226
Replacing a library	226
Deduplication Issues	227
B Specifications	229
VLS Node	229
Ethernet Switch 2510–24 Specifications	229
Ethernet Switch 2810–24G Specifications	230
Environmental Specifications	231
C Regulatory Compliance Notices	233
Regulatory Compliance Identification Numbers	233
Federal Communications Commission Notice	233
FCC rating label	233
Class A equipment	233
Class B equipment	234
Declaration of Conformity for products marked with the FCC logo, United States only	234
Modification	234
Cables	234
Canadian Notice (Avis Canadien)	234
Class A Equipment	234
Class B Equipment	235
European Union Notice	235
Japanese Notices	235
Japanese VCCI-A Notice	235
Japanese VCCI-B Notice	235
Japanese Power Cord Statement	235
Korean Notices	236
Class A Equipment	236
Class B Equipment	236
Taiwanese Notices	236
BSMI Class A Notice	236
Taiwan Battery Recycle Statement	236
Laser Compliance Notices	237
English Laser Notice	237
Dutch Laser Notice	237
French Laser Notice	238
German Laser Notice	238
Italian Laser Notice	238
Japanese Laser Notice	239
Spanish Laser Notice	239
Recycling Notices	239
English Notice	239
Bulgarian Notice	240
Czech Notice	240
Danish Notice	240
Dutch Notice	240
Estonian Notice	241
Finnish Notice	241
French Notice	241
German Notice	241
Greek Notice	242
Hungarian Notice	242
Italian Notice	242
Latvian Notice	242
Lithuanian Notice	243
Polish Notice	243
Portuguese Notice	243
Romanian Notice	243
Slovak Notice	244
Spanish Notice	244
Swedish Notice	244
Turkish Notice	244
Battery Replacement Notices	245
Dutch Battery Notice	245
French Battery Notice	246
German Battery Notice	246
Italian Battery Notice	247
Japanese Battery Notice	247
Spanish Battery Notice	248
Glossary	249

Match case Limit results 1 per page

Solution

Possible causes

Symptom

Repeat this procedure for each

server visible to each SDLT

tape drive.

None

This is expected behavior and does

not indicate a problem.

At reboot, there are spurious critical

FC port failures reported as notific-

ation alerts, usually on every port.

Later, Info notification alerts for

each FC host port are generated,

indicating the FC ports are operat-

ing normally.

If a blank drive is installed in drive

bay 0, the system will not boot. To

remedy this, switch the drive loc-

ated in bay 0 with the drive located

in bay 1.

A blank drive was installed in drive

bay 0.

After replacing drive 0 in a node,

the system will not boot.

Re-enable oversubscription, set the

alert threshold so that the storage

pool is within the capacity

threshold, then wait for the pool to

return to good (green) status. Dis-

able oversubscription and the stor-

age pool will maintain good status.

When you disable oversubscrip-

tion, the system does not monitor

the storage pool's capacity, even

to check that it is no longer at a

critical level. The status will not

change.

When oversubscription is enabled

and you create enough cartridges

in a storage pool to put your free

storage capacity below the

threshold, the pool may reach crit-

ical status. If you then disable

oversubscription, your storage pool

will remain in critical status and will

not return to good status

—

even

after reboot.

Automigration/Replication Issues

Although Automigration is configured and managed through the Automigration/Replication tab on

Command View VLS, errors and events are reported through the usual notification alerts. See

Notification Alerts

IMPORTANT:

If a destination library is directly connected to the VLS (

LOOP

mode), and you disconnect the destination

library to change its connection to be via a SAN (

FABRIC

mode), you will need to reboot the VLS in

order for this change to work. If you do not reboot, the destination library will be marked as

FAILED

after you disconnect and reconnect it.

NOTE:

The

“

mirror_broken

”

state can occur when there is not enough room on the virtual tape to create the

copy, there are no available slots to create the copy, the library cannot read the header of the physical

tape, the library cannot determine that a tape without a header is blank, or the library cannot

successfully write the header to the virtual tape.

HP StorageWorks 12000 Gateway Virtual Library System User Guide

225