HP 1230 HP Fax 1230 series - (English) Reference Guide - Page 56

hp fax 1230

troubleshooting help

50

There are

horizontal streaks

on the copy or

fax.

•

Check to see that you are using the highest possible print quality. Use a

high print quality (Best) for your project. For information, see

increase

copy speed or quality

on page 34.

•

Print a self-test report to check the print cartridges. For information, see

print a self-test report

on page 39.

–

If ink is not filling the patterns completely, clean the cartridges. For

information, see

clean the print cartridges

on page 41. After

cleaning, try copying or printing the fax again. To reprint the fax

from memory, see

reprint faxes in memory

on page 27.

–

If cleaning does not help, replace the print cartridges. For

information, see

replace the print cartridges

on page 40.

The copy or fax is

faded, or the

colors are dull.

•

Check to see that you are using the right type of paper for your project. If

the paper you are using is too fibrous, the ink applied by your HP Fax

may not fully cover the print surface. Make sure you are using a paper

that is appropriate for your HP Fax. For information, see

recommended

papers

on page 7.

Note:

Your HP Fax is designed to work well on most paper types. Test a

variety of paper types before buying large quantities. Find a paper type

that works well and is easy to purchase. HP Premium Papers are

designed for the best quality results.

•

Adjust the contrast of the copy or fax. For information on adjusting the

contrast for copy jobs, see

make copies lighter or darker

on page 34.

For information on adjusting the contrast for fax jobs, see

change contrast

on page 21.

•

Print a self-test report to check the print cartridges. For information, see

print a self-test report

on page 39.

–

If the colors do not appear correct on the self-test report, clean the

print cartridges. For information, see

clean the print cartridges

on

page 41. After cleaning, try copying or printing the fax again. To

reprint the fax from memory, see

reprint faxes in memory

on

page 27.

–

If cleaning does not help, replace the print cartridges. For

information, see

replace the print cartridges

on page 40.

The copy or fax is

fuzzy or blurry.

•

Check to see if you are using the right type of paper for your project. If

the paper you are using is too fibrous, the ink applied by your HP Fax

may not fully cover the print surface. For most documents, plain paper

works well. For documents with dense output, such as high-contrast

graphics or photographs, use HP Premium paper for best results. For

information, see

recommended papers

on page 7 and

recommended

paper-type settings for copying

on page 9.

•

Check to make sure you are using the highest possible copy quality. For

information, see

increase copy speed or quality

on page 34.

problem

solution

Section	Page
contents	3
get started	7
get help	7
front panel overview	8
load originals and load paper	11
load originals	11
load paper	12
recommended papers	13
papers to avoid	14
tips for loading other types of paper in the input tray	14
set the paper type	14
recommended paper-type settings for copying	15
set the paper size	16
avoid jams	16
use the fax features	17
send a fax	17
check for dial tone	18
send a basic fax	18
send a fax after temporarily changing settings	18
send a color fax	19
scan a fax into memory before sending	19
broadcast a fax to multiple recipients	19
receive a fax	20
receive a fax automatically	20
receive a fax manually	20
receive a fax when the hpfax is out of paper	21
set up speed-dialing	21
create individual speed-dial entries	21
create a speed-dial group	22
add or remove recipients from a group	23
delete speed-dial entries	23
send a fax using a one-touch speed-dial button	23
send a fax using the speed-dial button	24
schedule a fax	24
schedule a fax to send later	24
cancel a scheduled fax	25
poll for faxes	25
print reports	25
generate fax confirmation and error reports	25
generate system reports	26
set new defaults	26
control resolution and contrast	27
change resolution	27
change contrast	27
set basic fax settings	28
use shortcuts to access menu settings	28
set the date and time	28
set the fax header	28
enter text	29
set the rings to answer setting	29
set the paper size	30
set tone or pulse dialing	30
adjust the volume	30
forward faxes to another number	30
edit or cancel fax forwarding	31
set advanced fax settings	31
change the answer ring pattern (distinctive ringing)	32
redial a busy number automatically	32
redial an unanswered number automatically	32
set automatic reduction	33
set backup fax reception	33
reprint faxes in memory	33
use error correction mode	34
detect faxes received from older machines (silent detect)	34
connect and use other office equipment with your hpfax	34
connect and use a phone with your hpfax	35
answer fax calls when you use voice mail on the same phone line	36
answer fax calls when you use an answering machine on the same line	36
use off-hook dialing	37
fax options	38
use the copy features	39
make copies	39
make a basic copy	39
change copy settings	39
set the numberof copies	40
increase copy speed or quality	40
make copies lighter or darker	40
reduce or enlarge a copy	41
enhance text sharpness and photo colors	41
set new defaults	41
perform special copy jobs	42
copy a photo	42
prepare a color t-shirt transfer	42
copy options	43
maintain your hpfax	45
clean the exterior	45
work with print cartridges	45
print a self-test report	45
handle print cartridges	45
replace the print cartridges	46
align cartridges	47
clean the print cartridges	47
restore factory defaults	47
setup menu options	48
additional setup information	49
set the language and country/region	49
connect your hpfax to a phone, modem, or answering machine	49
troubleshooting help	51
paper jams	51
tips to avoid paper jams	52
print cartridge problems	52
output problems	54
quality problems	55
copy problems	58
fax problems	59
error messages	63
fax log error codes	66
technical information	69
specifications	69
paper specifications	69
margin specifications	69
copy specifications	70
fax specifications	70
physical specifications	70
power specifications	71
environmental specifications	71
additional specifications	71
environmental product stewardship program	71
regulatory notices	72
notice to users of the U.S. telephone network: FCC requirements	72
doc statement / déclaration de conformité (Canada)	73
notice to users of the Canadian telephone network	73
notice to all users of the European Economic Area (EEA)	74
notice to users of the German telephone network	74
declaration of conformity	75
get hpfax1230series support	77
get support and other information from the internet	77
hp customer support	77
call in the U.S. during warranty	78
call in the U.S. during warranty	78
call elsewhere in the world	78
prepare your hpfax for shipment	79
hpfax1230series warranty	80
warranty service	80
return your hpfax1230series for service	81
hewlett-packard limited global warranty statement	81
index	83

HP 1230 HP Fax 1230 series - (English) Reference Guide - Page 56

problem, solution, contrast for copy jobs, see

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