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HP 1230 HP Fax 1230 series - (English) Reference Guide - Page 65

paper, turn off the HP Fax, and then unplug the power cable from

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error messages error message Print carriage stalled. Print cartridge missing. solution • Were you loading the print cartridges? If so, turn the HP Fax off. Flip the latches down, and then turn the unit back on again. Make sure that you wait at least 10 seconds for the carriage to stop before raising the latches. For more information, see replace the print cartridges on page 40. • Check to see that the HP Fax is turned on. Look on the front-panel display (or check for a green light on the front panel). If the display is blank, the HP Fax is turned off. Check the connections. See the Setup Poster for information on setting up the HP Fax. • Are you using the HP Fax for the first time? Make sure that you have removed all packing materials from the HP Fax. • Are you using the print cartridge for the first time? Make sure that you have removed the protective tape from the nozzles on both print cartridges. Do not touch the gold contacts. For information on handling the print cartridges, see handle print cartridges on page 39. • Do you have a paper jam? For information on paper jams, see paper jams on page 45 and avoid jams on page 10. • Do the print cartridges need to be cleaned? Print a self-test report to check the print cartridges. For information on cleaning print cartridges, see clean the print cartridges on page 41 and for information on printing a self-test report, see print a self-test report on page 39. • Did you try to add paper to the input tray while printing? Remove the paper, turn off the HP Fax, and then unplug the power cable from the back of the HP Fax. Wait a few seconds, and then plug in the power cable and turn the HP Fax on. • Check to see if the print cartridge is missing or the incorrect print cartridge is installed. If not, remove and reinsert the cartridges, making sure to snap them into their holders. For information, see replace the print cartridges on page 40. • Did you remove the protective tape from the print cartridge? Carefully remove the green tape from the print cartridge. Do not remove the gold contacts. For information, see handle print cartridges on page 39 and replace the print cartridges on page 40. 59

Section	Page
contents	3
get started	7
get help	7
front panel overview	8
load originals and load paper	11
load originals	11
load paper	12
recommended papers	13
papers to avoid	14
tips for loading other types of paper in the input tray	14
set the paper type	14
recommended paper-type settings for copying	15
set the paper size	16
avoid jams	16
use the fax features	17
send a fax	17
check for dial tone	18
send a basic fax	18
send a fax after temporarily changing settings	18
send a color fax	19
scan a fax into memory before sending	19
broadcast a fax to multiple recipients	19
receive a fax	20
receive a fax automatically	20
receive a fax manually	20
receive a fax when the hpfax is out of paper	21
set up speed-dialing	21
create individual speed-dial entries	21
create a speed-dial group	22
add or remove recipients from a group	23
delete speed-dial entries	23
send a fax using a one-touch speed-dial button	23
send a fax using the speed-dial button	24
schedule a fax	24
schedule a fax to send later	24
cancel a scheduled fax	25
poll for faxes	25
print reports	25
generate fax confirmation and error reports	25
generate system reports	26
set new defaults	26
control resolution and contrast	27
change resolution	27
change contrast	27
set basic fax settings	28
use shortcuts to access menu settings	28
set the date and time	28
set the fax header	28
enter text	29
set the rings to answer setting	29
set the paper size	30
set tone or pulse dialing	30
adjust the volume	30
forward faxes to another number	30
edit or cancel fax forwarding	31
set advanced fax settings	31
change the answer ring pattern (distinctive ringing)	32
redial a busy number automatically	32
redial an unanswered number automatically	32
set automatic reduction	33
set backup fax reception	33
reprint faxes in memory	33
use error correction mode	34
detect faxes received from older machines (silent detect)	34
connect and use other office equipment with your hpfax	34
connect and use a phone with your hpfax	35
answer fax calls when you use voice mail on the same phone line	36
answer fax calls when you use an answering machine on the same line	36
use off-hook dialing	37
fax options	38
use the copy features	39
make copies	39
make a basic copy	39
change copy settings	39
set the numberof copies	40
increase copy speed or quality	40
make copies lighter or darker	40
reduce or enlarge a copy	41
enhance text sharpness and photo colors	41
set new defaults	41
perform special copy jobs	42
copy a photo	42
prepare a color t-shirt transfer	42
copy options	43
maintain your hpfax	45
clean the exterior	45
work with print cartridges	45
print a self-test report	45
handle print cartridges	45
replace the print cartridges	46
align cartridges	47
clean the print cartridges	47
restore factory defaults	47
setup menu options	48
additional setup information	49
set the language and country/region	49
connect your hpfax to a phone, modem, or answering machine	49
troubleshooting help	51
paper jams	51
tips to avoid paper jams	52
print cartridge problems	52
output problems	54
quality problems	55
copy problems	58
fax problems	59
error messages	63
fax log error codes	66
technical information	69
specifications	69
paper specifications	69
margin specifications	69
copy specifications	70
fax specifications	70
physical specifications	70
power specifications	71
environmental specifications	71
additional specifications	71
environmental product stewardship program	71
regulatory notices	72
notice to users of the U.S. telephone network: FCC requirements	72
doc statement / déclaration de conformité (Canada)	73
notice to users of the Canadian telephone network	73
notice to all users of the European Economic Area (EEA)	74
notice to users of the German telephone network	74
declaration of conformity	75
get hpfax1230series support	77
get support and other information from the internet	77
hp customer support	77
call in the U.S. during warranty	78
call in the U.S. during warranty	78
call elsewhere in the world	78
prepare your hpfax for shipment	79
hpfax1230series warranty	80
warranty service	80
return your hpfax1230series for service	81
hewlett-packard limited global warranty statement	81
index	83

Match case Limit results 1 per page

error messages

Print carriage

stalled.

•

Were you loading the print cartridges? If so, turn the HP Fax off. Flip the

latches down, and then turn the unit back on again. Make sure that you

wait at least 10 seconds for the carriage to stop before raising the

latches. For more information, see

replace the print cartridges

page 40.

•

Check to see that the HP Fax is turned on. Look on the front-panel display

(or check for a green light on the front panel). If the display is blank, the

HP Fax is turned off. Check the connections. See the Setup Poster for

information on setting up the HP Fax.

•

Are you using the HP Fax for the first time? Make sure that you have

removed all packing materials from the HP Fax.

•

Are you using the print cartridge for the first time? Make sure that you

have removed the protective tape from the nozzles on both print

cartridges. Do not touch the gold contacts. For information on handling

the print cartridges, see

handle print cartridges

on page 39.

•

Do you have a paper jam? For information on paper jams, see

paper

jams

on page 45 and

avoid jams

on page 10.

•

Do the print cartridges need to be cleaned? Print a self-test report to

check the print cartridges. For information on cleaning print cartridges,

see

clean the print cartridges

on page 41 and for information on printing

a self-test report, see

print a self-test report

on page 39.

•

Did you try to add paper to the input tray while printing? Remove the

paper, turn off the HP Fax, and then unplug the power cable from the

back of the HP Fax. Wait a few seconds, and then plug in the power

cable and turn the HP Fax on.

Print cartridge

missing.

•

Check to see if the print cartridge is missing or the incorrect print

cartridge is installed. If not, remove and reinsert the cartridges, making

sure to snap them into their holders. For information, see

replace the print

cartridges

on page 40.

•

Did you remove the protective tape from the print cartridge? Carefully

remove the green tape from the print cartridge. Do

not

remove the gold

contacts. For information, see

handle print cartridges

on page 39 and

replace the print cartridges

on page 40.

error message

solution