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HP 1230 HP Fax 1230 series - (English) Reference Guide - Page 64

error message, solution, HP Fax memory

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troubleshooting help error message solution Cannot load document in the automatic document feeder (ADF). Remove the document. Make sure you do not have any staples, paper clips, or bent edges, and then reload it in the ADF. Make sure that you are using a recommended paper type. Restart the job. If you are sending a fax, you do not need to re-send the pages faxed before the error occurred. For information on loading paper, see load paper on page 6 and for information on recommended paper, see recommended papers on page 7. HP Fax memory full. • Check to see if you are out of paper. If the HP Fax runs out of paper, incoming faxes are stored in memory. If the memory becomes full, the HP Fax stops answering calls. You need to print the faxes stored in memory before the HP Fax can start receiving faxes again. To print the faxes stored in memory, load paper and press Enter on the front panel. For more information, see reprint faxes in memory on page 27. • Check to see if you have a paper jam. Clear the paper jam, and then press Enter on the front panel. For information, see avoid jams on page 10 and tips to avoid paper jams on page 46. HP Fax/phone line connector needs reconfiguration. Turn the HP Fax off and on again to reconfigure the fax/phone line connector. HP Fax is initializing. When the HP Fax is initializing, please wait while the HP Fax starts up. Need print cartridge alignment. Out of paper. If you have installed new print cartridges, you must align the print cartridges to ensure excellent print quality. After you insert a new cartridge, press Enter on the front panel. For information on aligning print cartridges, see align cartridges on page 41. • Check to see that you have paper in the input tray. Load paper for your output job. Make sure there is only one type of paper in the input tray. For more information, see load paper on page 6. • Check to see if the back door of the HP Fax has been removed. If the back door has been removed to clear a paper jam, be sure to replace the back door to the closed position. Paper size error. The paper size you are using is not compatible with the HP Fax. For information on recommended papers, see recommended papers on page 7 and for information on papers to avoid, see papers to avoid on page 8. 58 hp fax 1230

Section	Page
contents	3
get started	7
get help	7
front panel overview	8
load originals and load paper	11
load originals	11
load paper	12
recommended papers	13
papers to avoid	14
tips for loading other types of paper in the input tray	14
set the paper type	14
recommended paper-type settings for copying	15
set the paper size	16
avoid jams	16
use the fax features	17
send a fax	17
check for dial tone	18
send a basic fax	18
send a fax after temporarily changing settings	18
send a color fax	19
scan a fax into memory before sending	19
broadcast a fax to multiple recipients	19
receive a fax	20
receive a fax automatically	20
receive a fax manually	20
receive a fax when the hpfax is out of paper	21
set up speed-dialing	21
create individual speed-dial entries	21
create a speed-dial group	22
add or remove recipients from a group	23
delete speed-dial entries	23
send a fax using a one-touch speed-dial button	23
send a fax using the speed-dial button	24
schedule a fax	24
schedule a fax to send later	24
cancel a scheduled fax	25
poll for faxes	25
print reports	25
generate fax confirmation and error reports	25
generate system reports	26
set new defaults	26
control resolution and contrast	27
change resolution	27
change contrast	27
set basic fax settings	28
use shortcuts to access menu settings	28
set the date and time	28
set the fax header	28
enter text	29
set the rings to answer setting	29
set the paper size	30
set tone or pulse dialing	30
adjust the volume	30
forward faxes to another number	30
edit or cancel fax forwarding	31
set advanced fax settings	31
change the answer ring pattern (distinctive ringing)	32
redial a busy number automatically	32
redial an unanswered number automatically	32
set automatic reduction	33
set backup fax reception	33
reprint faxes in memory	33
use error correction mode	34
detect faxes received from older machines (silent detect)	34
connect and use other office equipment with your hpfax	34
connect and use a phone with your hpfax	35
answer fax calls when you use voice mail on the same phone line	36
answer fax calls when you use an answering machine on the same line	36
use off-hook dialing	37
fax options	38
use the copy features	39
make copies	39
make a basic copy	39
change copy settings	39
set the numberof copies	40
increase copy speed or quality	40
make copies lighter or darker	40
reduce or enlarge a copy	41
enhance text sharpness and photo colors	41
set new defaults	41
perform special copy jobs	42
copy a photo	42
prepare a color t-shirt transfer	42
copy options	43
maintain your hpfax	45
clean the exterior	45
work with print cartridges	45
print a self-test report	45
handle print cartridges	45
replace the print cartridges	46
align cartridges	47
clean the print cartridges	47
restore factory defaults	47
setup menu options	48
additional setup information	49
set the language and country/region	49
connect your hpfax to a phone, modem, or answering machine	49
troubleshooting help	51
paper jams	51
tips to avoid paper jams	52
print cartridge problems	52
output problems	54
quality problems	55
copy problems	58
fax problems	59
error messages	63
fax log error codes	66
technical information	69
specifications	69
paper specifications	69
margin specifications	69
copy specifications	70
fax specifications	70
physical specifications	70
power specifications	71
environmental specifications	71
additional specifications	71
environmental product stewardship program	71
regulatory notices	72
notice to users of the U.S. telephone network: FCC requirements	72
doc statement / déclaration de conformité (Canada)	73
notice to users of the Canadian telephone network	73
notice to all users of the European Economic Area (EEA)	74
notice to users of the German telephone network	74
declaration of conformity	75
get hpfax1230series support	77
get support and other information from the internet	77
hp customer support	77
call in the U.S. during warranty	78
call in the U.S. during warranty	78
call elsewhere in the world	78
prepare your hpfax for shipment	79
hpfax1230series warranty	80
warranty service	80
return your hpfax1230series for service	81
hewlett-packard limited global warranty statement	81
index	83