HP 14-y000 User Guide

HP 14-y000 Manual

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  • HP 14-y000 | User Guide - Page 1
    User Guide
  • HP 14-y000 | User Guide - Page 2
    for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should latest user guide, go to http://www.hp.com/support, and select your country. Select Drivers & Downloads, and then follow the on-screen instructions. Software
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    Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining
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    iv Safety warning notice
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    Processor configuration setting (select models only) IMPORTANT: Select computer models are configured with an Intel® Pentium® N35xx series or a Celeron® N28xx/N29xx series processor and a Windows® operating system. If your computer is configured as described, do not change the processor
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    vi Processor configuration setting (select models only)
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    wireless controls ...17 Wireless button ...17 Operating system controls 18 Connecting to a WLAN ...18 Using a WLAN ...19 Using an Internet service provider 19 Setting up a WLAN ...19 Configuring a wireless router 20 Protecting your WLAN ...20 Using Bluetooth wireless devices (select models only
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    Using the keyboard and optional mouse ...28 6 Managing power ...29 Initiating and exiting Sleep and Hibernation ...29 Manually initiating and exiting Sleep 30 Manually initiating and exiting Hibernation (select models only 30 Setting password protection on wakeup (exiting Sleep or Hibernation 30
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    Running on AC power ...34 Troubleshooting power problems ...35 Shutting down (turning off) the computer ...35 7 Maintaining your computer ...37 Improving performance ...37 Using Disk Defragmenter ...37 Using Disk Cleanup ...37 Updating programs
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    Removing the HP Recovery partition (select models only 53 12 Specifications ...54 Input power ...54 Operating environment ...54 13 Electrostatic Discharge ...55 14 Accessibility ...56 Supported assistive technologies ...56 Contacting support ...56 Index ...57 x
  • HP 14-y000 | User Guide - Page 11
    the available apps. NOTE: HP picks is available in select countries only. 3. Select the app you want to download, and then follow the on-screen instructions. When the download is complete, the app appears on the All apps screen. Best practices After you set up and register the computer, we recommend
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    to information and troubleshooting tips Worldwide support To get support in your language, go to http://welcome.hp.com/country/us/en/ wwcontact_us.html. ● Online chat with an HP technician ● Support telephone numbers ● HP service center locations Safety & Comfort Guide ● Proper workstation setup
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    Limited Warranty applicable to your product located with the user guides on your computer and/or on the CD/DVD service label), name, and postal address. IMPORTANT: Do NOT return your HP product to the addresses above. For U.S. support, go to http://www.hp.com/go/contactHP. For worldwide support
  • HP 14-y000 | User Guide - Page 14
    2 Getting to know your computer Locating hardware To find out what hardware is installed on your computer: 1. From the Start screen, type control panel, and then select Control Panel. ‒ or - From the Windows desktop, right-click the Start button, and then select Control Panel. 2. Select System and
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    , reads an optical disc or reads and writes to an optical disc. NOTE: For disc compatibility information, go to the Help and Support web page (see More HP resources on page 2). Follow the web page instructions to select your computer model. Select Drivers & Downloads, and then follow the on-screen
  • HP 14-y000 | User Guide - Page 16
    Left side Component (1) (2) Power connector AC adapter light (3) Security cable slot (4) RJ-45 (network) jack/status lights (5) Vent (6) HDMI port (7) USB 3.0 ports (2) (8) Memory card reader 6 Chapter 2 Getting to know your computer Description Connects an AC adapter. ● On: The AC
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    Component Description To insert a card: ▲ Hold the card label-side up, with connectors facing the slot, insert the card into the slot, and then push in on the card until it is firmly seated. To remove a card: ▲ Press in on the card it until it pops out. Left side 7
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    Regulatory, Safety, and Environmental Notices that applies to your country or region. To access this document: From the Start screen, type support, and then select the HP Support Assistant app. ‒ or - From the Windows desktop, click the question mark icon in the notification area, at the far right
  • HP 14-y000 | User Guide - Page 19
    button (3) Right TouchPad button Description Reads your finger gestures to move the pointer or activate items on the screen. NOTE: The TouchPad also supports edge-swipe gestures. For more information, see Using the TouchPad gestures on page 25. Functions like the left button on an external mouse
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    Lights Component (1) (2) Caps lock light Mute light (3) Wireless light Description On: Caps lock is on, which switches the keys to all capital letters. ● Amber: Computer sound is off. ● Off: Computer sound is on. On: An integrated wireless device, such as a wireless local area network (WLAN)
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    Buttons and speakers Component (1) Power button (2) Speakers (2) Description ● When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep. ● When the computer is in the Sleep state, press the button briefly to exit
  • HP 14-y000 | User Guide - Page 22
    properly. NOTE: The action key feature is enabled at the factory. You can disable this feature in Setup Utility (BIOS). Refer to Help and Support for additional information. After you have disabled the action key feature, you can still perform each function by pressing the fn key in combination with
  • HP 14-y000 | User Guide - Page 23
    the Windows operating system and your computer, answers to questions, and updates to your computer. Help and Support also provides automated troubleshooting tools and access to support. Decreases the screen brightness incrementally as long as you hold down the key. Increases the screen brightness
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    Bottom Component (1) (2) (3) (4) Battery lock Battery bay Battery release latch Vents (9) (5) Service door Description Locks the battery in the battery bay. Holds the battery. Releases the battery. Enable airflow to cool internal components. NOTE: The computer fan
  • HP 14-y000 | User Guide - Page 25
    and then receive a warning message, remove the module to restore computer functionality, and then contact support through Help and Support. ▲ From the Start screen, type help, and then select Help and Support. - or - From the Windows desktop, click the question mark icon in the notification area, at
  • HP 14-y000 | User Guide - Page 26
    information you may need when you troubleshoot system problems or travel internationally with the computer. IMPORTANT: Check the following locations for the labels described in this section: the bottom of the computer, inside the battery bay, under the removable service door, or on the back of
  • HP 14-y000 | User Guide - Page 27
    about wireless technology, the Internet, and networking, see the information and website links provided in Help and Support. ▲ From the Start screen, type help, and then select Help and Support. ‒ or - From the Windows desktop, click the question mark icon in the notification area, at the far
  • HP 14-y000 | User Guide - Page 28
    a network, and diagnose and repair network problems. To use operating system controls: 1. From and Support. ▲ From the Start screen, type help, and then select Help and Support. ‒ manually search for and connect to a network or to create a new network connection. 6. Follow the on-screen instructions
  • HP 14-y000 | User Guide - Page 29
    a local ISP. The ISP will help set up the modem, install a network cable to connect your wireless router to the modem, and test the Internet service. NOTE: Your ISP will give you a user ID and a password to use for Internet access. Record this information and store it in a safe place. Setting
  • HP 14-y000 | User Guide - Page 30
    data that is transmitted over the network. For more information, from the Start screen, type help, and then select Help and Support. Using Bluetooth wireless devices (select models only) A Bluetooth device provides short-range wireless communications that replace the physical cable connections that
  • HP 14-y000 | User Guide - Page 31
    each other. For more information about sharing files, folders, or drives, see the information provided in Help and Support. ▲ From the Start screen, type help, and then select Help and Support. ‒ or - From the Windows desktop, click the question mark icon in the notification area, at the far right
  • HP 14-y000 | User Guide - Page 32
    then select the HP Support Assistant app. You can connect wired headphones to the headphone jack or to the audio-out (headphone)/audio-in (microphone) combo jack on your computer. To connect wireless headphones to your computer, follow the device manufacturer's instructions. 22 Chapter 4 Enjoying
  • HP 14-y000 | User Guide - Page 33
    device is connected to the correct port on the computer, using the correct cable. Follow the device manufacturer's instructions. For information on using your video features, refer to Help and Support. Connecting video devices using an HDMI cable NOTE: To connect an HDMI device to your computer, you
  • HP 14-y000 | User Guide - Page 34
    . Setting up HDMI audio HDMI is the only video interface that supports high-definition video and audio. After you connect an HDMI TV to the charms, click Devices, click Project, and then follow the on-screen instructions. - or - On select computer models, from the Start screen, click the HP
  • HP 14-y000 | User Guide - Page 35
    Start screen, type control panel, select Control Panel, and then select Hardware and Sound. Under Devices and Printers, select Mouse. NOTE: TouchPad gestures are not supported in all apps. Tap Use the tap/double-tap gesture to select or open an item on the screen. ● Point to an item on the
  • HP 14-y000 | User Guide - Page 36
    Two-finger scroll Use the two-finger scroll gesture to move up, down, or sideways on a page or image. ● Place two fingers slightly apart on the TouchPad zone and then drag them up, down, left, or right. Two-finger pinch zoom Use the two-finger pinch zoom to zoom out or in on images or text. ● Zoom
  • HP 14-y000 | User Guide - Page 37
    Right-edge swipe Use the right-edge swipe to reveal the charms, which let you search, share, start apps, access devices, or change settings. ● Gently swipe your finger inward from the right edge of the TouchPad to reveal the charms. Left-edge swipe Use the left-edge swipe to reveal your open apps so
  • HP 14-y000 | User Guide - Page 38
    Using the keyboard and optional mouse The keyboard and mouse allow you to type, select items, scroll and to perform the same functions as you do using touch gestures. The keyboard also allows you to use action keys and hot keys to perform specific functions. TIP: The Windows key on a keyboard
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    In the Hibernation state, your work is saved to a hibernation file and the computer powers down. You can also initiate Hibernation manually. For more information, see Manually initiating and exiting Hibernation (select models only) on page 30. CAUTION: To reduce the risk of possible audio and video
  • HP 14-y000 | User Guide - Page 40
    If you have set a password to be required on exiting Sleep, you must enter your Windows password before your work returns to the screen. Manually initiating and exiting Hibernation (select models only) You can enable user-initiated Hibernation and change other power settings and timeouts using Power
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    a user account password or change your current user account password, click Create or change your user account password, and then follow the on-screen instructions. If you do not need to create or change a user account password, go to step 5. 5. Click Save changes. Using the power meter and power
  • HP 14-y000 | User Guide - Page 42
    click the question mark icon in the notification area, at the far right of the taskbar. 2. Select Battery and Performance. HP Support Assistant provides the following tools and information about the battery: ● Battery Check ● Information about battery types, specifications, life cycles, and capacity
  • HP 14-y000 | User Guide - Page 43
    Identifying low battery levels When a battery that is the sole power source for the computer reaches a low or critical battery level, the following behavior occurs: ● The battery light (select models only) indicates a low or critical battery level. - or - ● The power meter icon on the Windows
  • HP 14-y000 | User Guide - Page 44
    the taskbar. Replacing a user-replaceable battery Battery Check in HP Support Assistant notifies you to replace the battery when an internal cell is For information about connecting to AC power, refer to the Setup Instructions poster provided in the computer box. The computer does not use battery
  • HP 14-y000 | User Guide - Page 45
    The power meter icon on the Windows desktop changes appearance. Troubleshooting power problems Test the AC adapter if the computer exhibits any of the AC adapter is not functioning and should be replaced. Contact support for information about obtaining a replacement AC power adapter. Shutting down
  • HP 14-y000 | User Guide - Page 46
    1. Save your work and close all open programs. 2. From the Start screen or the Windows desktop, point to the upper-right or lower-right corner of the screen to reveal the charms. 3. Click Settings, click the Power icon, and then click Shut down. - or - Right-click the Start button in the lower-left
  • HP 14-y000 | User Guide - Page 47
    ● Free up disk space by deleting uncessary files 2. Follow the on-screen instructions. Updating programs and drivers HP recommends that you update your programs and drivers on most out of your equipment. Go to http://www.hp.com/support to download the latest versions of HP programs and drivers. In
  • HP 14-y000 | User Guide - Page 48
    If you would like to update your programs and drivers, follow these instructions: 1. From the Start screen, type support, and then select the HP Support Assistant app. -orFrom the Windows desktop, click the question mark icon in the notification area, at the far right of the taskbar. 2. Click
  • HP 14-y000 | User Guide - Page 49
    NOTE: When cleaning the cover of the computer, use a circular motion to aid in removing dirt and debris. Cleaning the TouchPad, keyboard, or mouse (select models only) WARNING! To reduce the risk of electric shock or damage to internal components, do not use a vacuum cleaner attachment to clean the
  • HP 14-y000 | User Guide - Page 50
    letters, punctuation, symbols, and numbers. ● Before you send your computer for service, back up your files, delete confidential files, and then remove all password passwords: ▲ From the Start screen, type support, and then select the HP Support Assistant app. -or- 40 Chapter 8 Securing your
  • HP 14-y000 | User Guide - Page 51
    . - or Turn on or restart the tablet, and then quickly hold down the Windows button. 2. Tap f10. 2. Select Security, and then follow the on-screen instructions. Your changes take effect when the computer restarts. Using passwords 41
  • HP 14-y000 | User Guide - Page 52
    installed on your computer should be regularly updated to correct security problems and improve software performance. For more information, see Updating . To download the latest versions, go to http://www.hp.com/support. At this location, you can also register to receive automatic update
  • HP 14-y000 | User Guide - Page 53
    Microsoft as soon as you receive an alert. You can install these updates manually or automatically. To view or change the settings: 1. From the Start select Windows Update, select Change settings, and then follow the onscreen instructions. Securing your wireless network When you set up a WLAN or
  • HP 14-y000 | User Guide - Page 54
    3. Insert the security cable lock into the security cable slot on the computer (3), and then lock the security cable lock with the key. 4. Remove the key and keep it in a safe place. 44 Chapter 8 Securing your computer and information
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    which contains information regarding installing and troubleshooting the file. Determining the BIOS version can be revealed from the Start screen by typing support, selecting the HP Support Assistant app, and then selecting System Information, or screen instructions. Starting Setup Utility (BIOS) 45
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    and then select the HP Support Assistant app. ‒ or - From the Windows desktop, click the question mark icon in the notification area, at the far right of the taskbar. 2. Click Updates and tune-ups, and then click Check for HP updates now. 3. Follow the on-screen instructions. 4. At the download area
  • HP 14-y000 | User Guide - Page 57
    Downloading HP PC Hardware Diagnostics (UEFI) to a USB device NOTE: Instructions for downloading HP PC Hardware Diagnostics (UEFI) are provided in English Click the UEFI Download link, and then select Run. Option 2: Support and Drivers pages-Provide downloads for a specific product for earlier and
  • HP 14-y000 | User Guide - Page 58
    Now to let HP automatically detect your product. 4. Select your computer model, and then select your operating system. 5. In the Diagnostic section, click HP UEFI Support Environment. - or - Click Download, and then select Run. 48 Chapter 10 Using HP PC Hardware Diagnostics (UEFI)
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    with the computer. You can also find contact information from the HP website. Go to http://www.hp.com/support, select your country or region, and follow the on-screen instructions. HP Recovery Manager is a software program that allows you to create recovery media after you successfully set up the
  • HP 14-y000 | User Guide - Page 60
    included with the computer. You can also find contact information from the HP website. Go to http://www.hp.com/support, select your country or region, and follow the on-screen instructions. If you use an external optical drive, it must be connected directly to a USB port on the computer; the drive
  • HP 14-y000 | User Guide - Page 61
    support, and then select the HP Support Assistant app. - or - From the Windows desktop, click the question mark icon in the notification area, at the far right of the taskbar. ● If you need to correct a problem Reinstall, and then follow the on-screen instructions. ● On select models, if you want
  • HP 14-y000 | User Guide - Page 62
    does not work, you can obtain recovery media for your system from support. See the Worldwide Telephone Numbers booklet included with the computer. You button. 2. Select Troubleshoot from the boot options menu. 3. Select Recovery Manager, and then follow the on-screen instructions. Using HP Recovery
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    then tap f9 for boot options. 3. Select the optical drive or USB flash drive from which you want to boot. 4. Follow the on-screen instructions. Removing the HP Recovery partition (select models only) HP Recovery Manager software allows you to remove the HP Recovery partition to free up hard drive
  • HP 14-y000 | User Guide - Page 64
    12 Specifications Input power The power information in this section may be helpful if you plan to travel internationally with the computer. The computer operates on DC power, which can be supplied by an AC or a DC power source. The AC power source must be rated at 100-240 V, 50-60 Hz. Although the
  • HP 14-y000 | User Guide - Page 65
    components. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions: ● If removal or installation instructions direct you to unplug the computer, first be sure that it is properly grounded. ● Keep components in their electrostatic-safe containers until
  • HP 14-y000 | User Guide - Page 66
    features. NOTE: For additional information about a particular assistive technology product, contact customer support for that product. Contacting support We are constantly refining the accessibility of our products and services and welcome feedback from users. If you have an issue with a product or
  • HP 14-y000 | User Guide - Page 67
    -party software updates, installing 42 HP Apps Store, visiting 1 HP PC Hardware Diagnostics (UEFI) downloading 47 HP Recovery Manager correcting boot problems 53 starting 52 HP Recovery media creating 49 recovery 52 HP Recovery partition recovery 52 removing 53 HP resources 2 I initiating Sleep and
  • HP 14-y000 | User Guide - Page 68
    50 recovery discs 50, 52 HP Recovery Manager 51 media 52 starting 52 supported discs 50 system 51 USB flash drive 52 using HP Recovery media 50 6 security, wireless 20 serial number 16 serial number, computer 16 service labels, locating 16 setting password protection on wakeup 30 setup of WLAN
  • HP 14-y000 | User Guide - Page 69
    two-finger click 26 two-finger pinch/zoom 26 two-finger scroll 26 TouchPad zone, identifying 9 traveling with the computer 16, 33, 39 turning off the computer 35 two-finger click TouchPad and touch screen gesture 26 two-finger pinch/zoom TouchPad and touch screen gesture 26 two-finger scroll
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User Guide