HP 15-g029wm User Guide - Windows 8.1

HP 15-g029wm Manual

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  • HP 15-g029wm | User Guide - Windows 8.1 - Page 1
    User Guide
  • HP 15-g029wm | User Guide - Windows 8.1 - Page 2
    separately purchased hardware, drivers and/or software to take full advantage of Windows functionality. See http://www.microsoft.com for details. To obtain the latest information in this guide, contact support. For U.S. support, go to http://www.hp.com/go/contactHP. For worldwide support, go to http
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    Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining
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    iv Safety warning notice
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    Apps Store ...1 Best practices ...1 Fun things to do ...2 More HP resources ...3 2 Getting to know your computer ...5 Finding your hardware and drives and accessing software 17 Using a WLAN ...17 Using an Internet service provider 18 Setting up a WLAN 18 Configuring a wireless router 18 Protecting
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    ...30 Scrolling ...30 2-finger pinch zoom ...31 2-finger click ...31 Rotating (select models only 32 Flicking (select models only 32 Edge swipes ...32 Right-edge swipe 32 Left-edge swipe 33 Top-edge swipe 33 Using the keyboard and mouse ...34 Using the keys ...34 Using the action keys 34 Using
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    battery 41 Running on external AC power ...41 Troubleshooting power problems 42 Shutting down (turning off) the computer 42 7 Maintaining your computer ...44 Improving performance ...44 Handling drives ...44 Using Disk Defragmenter 44 Using Disk Cleanup ...45 Updating programs and drivers
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    BIOS version 53 Downloading a BIOS update 54 Using HP PC Hardware Diagnostics (UEFI 54 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 55 HP Recovery partition (select models only 58 Using HP Recovery media to recover 59 Changing the computer boot order 59 Removing the HP
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    app. 2. Select HP Picks to view all the available apps. 3. Select the app you want to download, and then follow the on-screen instructions. When the download page 16. ● Take a minute to browse the printed Windows Basics guide to explore the new Windows® features. ● Become familiar with the computer
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    . But did you know you can also connect to a projector to share your ideas with a group? See Connecting video devices by using a VGA cable (select models only) on page 26. ● Use the TouchPad and the new Windows touch gestures for smooth control of images and pages of text. See Using the
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    , including proper battery disposal information Limited Warranty* ● Specific warranty information about this computer To access this guide: 1. From the Start screen, type support, and then select the HP Support Assistant app. 2. Select My computer, and then select Warranty and services. - or
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    number, warranty period (found on your service label), name, and postal address. IMPORTANT: Do NOT return your HP product to the addresses above. For U.S. support, go to http://www.hp.com/go/ contactHP. For worldwide support, go to http://welcome.hp.com/country/us/en/wwcontact_us.html. 4 Chapter
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    2 Getting to know your computer Finding your hardware and software information Locating hardware To find out what hardware is installed on your computer: 1. From the Start screen, type control panel, and then select Control Panel. 2. Select System and Security, select System, and then click Device
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    optical disc. NOTE: For disc compatibility information, go to the Help and Support web page (see More HP resources on page 3). Follow the web page instructions to select your computer model. Select Support & Drivers, and then select Product Information. Releases the disc tray. 6 Chapter 2 Getting
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    , adjust the volume before putting on headphones, earbuds, or a headset. For additional safety information, refer to the Regulatory, Safety, and Environmental Notices. To access this guide, from the Start screen, type support, and then select the HP Support Assistant app. Left side 7
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    When a device is connected to the jack, the computer speakers are disabled. NOTE: Be sure that the device cable has a 4-conductor connector that supports both audio-out (headphone) and audio-in (microphone). Blinking white: The hard drive is being accessed. ● On: The computer is on. ● Blinking: The
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    : The webcam is in use. (4) Webcam Records video and captures photographs. Some models allow you to video conference and chat online using streaming video. To use the or region. To access this guide, from the Start screen, type support, and then select the HP Support Assistant app. Display 9
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    TouchPad button (3) Right TouchPad button Description Moves the on-screen pointer and selects or activates items on the screen. NOTE: The TouchPad also supports edge-swipe gestures. For more information, see Edge swipes on page 32. Functions like the left button on an external mouse. Functions
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    sound is on. On: An integrated wireless device, such as a wireless local area network (WLAN) device and/or a Bluetooth® device, is on. NOTE: On some models, the wireless light is amber when all wireless devices are off. Top 11
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    Button Component Power button Description ● When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep. ● When the computer is in the Sleep state, press the button briefly to exit Sleep. ● When the computer is in
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    Keys Component (1) (2) (3) esc key fn key Windows key (4) Action keys (5) num lk key (6) Integrated numeric keypad Description Displays system information when pressed in combination with the fn key. Executes frequently used system functions when pressed in combination with the spacebaror
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    cycle on and off during routine operation. (4) Battery release latch Releases the battery. (5) Speaker openings (2) Produce sound. Labels The labels affixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer. 14
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    model: Affixed to the bottom of the computer, or located in the battery bay. For help finding these locations, refer to Getting to know your computer on page 5. ● Service label-Provides important information to identify your computer. When contacting support have been approved for use. Labels 15
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    with a wireless router or a wireless access point. ● HP Mobile Broadband Module (select models only)-A wireless wide area network (WWAN) device that gives website links provided in Help and Support. From the Start screen, type help, and then select Help and Support. Using the wireless controls You
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    diagnose and repair network problems. To use operating then select Help and Support. Sharing data and open File Explorer. 2. From This PC, click a folder with content Share and then follow the on-screen instructions. To share drives on the same service provider or a public or corporate network
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    a local ISP. The ISP will help set up the modem, install a network cable to connect your wireless router to the modem, and test the Internet service. NOTE: Your ISP will give you a user ID and a password to use for Internet access. Record this information and store it in a safe place. Setting
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    . When used with mobile network operator service, HP Mobile Broadband gives you the freedom to stay connected to the Internet, send email, or connect to your corporate network whether you are on the road or outside the range of Wi-Fi hotspots. HP supports the following technologies: Connecting to
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    (CDMA) telecommunications standard. ● LTE (Long Term Evolution), which provides access to networks supporting LTE technology. You might need the HP Mobile Broadband Module IMEI and/or MEID number to activate mobile broadband service.The serial number is printed on a label located on the bottom of
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    2. Plug the other end of the network cable into a network wall jack (2) or router. NOTE: If the network cable contains noise suppression circuitry (3), which prevents interference from TV and radio reception, orient the circuitry end of the cable toward the computer. Connecting to a wired network 21
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    4 Enjoying entertainment features Use your HP computer as an entertainment hub to socialize via the webcam, select Camera from the list of applications. Record sound. Depending on your computer model, reads an optical disc or reads and writes to an optical disc. 22 Chapter 4 Enjoying
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    , go to the Help and Support web page (see More HP resources on page 3). Follow the web page instructions to select your computer model. Select Support & Drivers, and then select Product Information. Connects an optional USB device, such as a keyboard, mouse, external drive, printer, scanner
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    connect wireless speakers to your computer, follow the device manufacturer's instructions. To connect high-definition speakers to the computer, see Setting Notices. To access this guide, from the Start screen, type support, and then select the HP Support Assistant app. Testing your audio
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    TV. IMPORTANT: Be sure that the external device is connected to the correct port on the computer, using the correct cable. Check the device manufacturer's instructions. Using video 25
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    Connecting video devices by using a VGA cable (select models only) To see the computer screen image on an the computer as shown. 2. Press f4 to alternate the screen image between 4 display states: ● PC Screen only: View the screen image on the computer only. ● Duplicate: View the screen image
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    connect the high-definition device according to the following instructions. 1. Connect one end of the HDMI cable to computer screen image between 4 display states: ● PC screen only: View the screen image on the HDMI is the only video interface that supports high-definition video and audio. After
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    , and then click OK. Discovering and connecting to Miracast-compatible wireless displays (select models only) To discover and connect to Miracast-compatible wireless displays without leaving your current Project, and then follow the on-screen instructions. 28 Chapter 4 Enjoying entertainment features
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    computer. Review the Windows Basics guide included with your computer. The guide provides information about common tasks using the TouchPad, touch screen, or the keyboard. Select computer models have special . NOTE: TouchPad gestures are not supported in all apps. Using the TouchPad and gestures 29
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    Tapping To make an on-screen selection, use the tap function on the TouchPad. ● Point to an item on the screen, and then tap one finger on the TouchPad zone to make a selection. Double-tap an item to open it. Scrolling Scrolling is useful for moving up, down, or sideways on a page or image. ● Place
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    2-finger pinch zoom 2-finger pinch zoom allows you to zoom out or in on images or text. ● Zoom out by placing two fingers apart on the TouchPad zone and then moving your fingers together. ● Zoom in by placing two fingers together on the TouchPad zone and then moving your fingers apart. 2-finger
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    : Rotate is intended for specific apps where you can manipulate an object or image. Rotate may not be functional for all apps. Flicking (select models only) Flicking allows you to navigate through screens or quickly scroll through documents. ● Place three fingers on the TouchPad zone and flick your
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    ● Gently swipe your finger from the right edge to reveal the charms. Left-edge swipe The left-edge swipe accesses your recently opened apps so that you can switch between them quickly. ● Gently swipe your finger from the left edge of the TouchPad. Top-edge swipe The top-edge swipe displays app
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    Depending on the country or region, your keyboard may have different keys and keyboard functions than those discussed in this section. Using (BIOS) and HP PC Hardware Diagnostics (UEFI) on page 53 for instructions on opening Setup Utility (BIOS), and then follow the instructions at the bottom of
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    your computer. Help and Support also provides automated troubleshooting tools and access to support. f2 Decreases the screen brightness key to perform a designated action. For commonly used shortcuts, use the Windows Basics guide. Using the hot keys A hot key is a combination of the fn key and
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    Using the integrated numeric keypad The computer includes an integrated numeric keypad, and it also supports an optional external numeric keypad or an optional external keyboard that includes a numeric keypad. For more details about the integrated numeric keypad, see Keys on page 13. Component num
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    battery reaches a critical level. In the Hibernation state, your work is saved to a hibernation file and the computer powers down. NOTE: You can manually initiate Hibernation. See Manually initiating and exiting Sleep on page 37 and Manually initiating and exiting Hibernation (select models keyboard.
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    Manually initiating and exiting Hibernation (select models or change your user account password, and then follow the on-screen instructions. If you do not need to create or change a user account switches to battery power and the screen brightness decreases to conserve battery life. The battery in the
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    the status of your battery, or if the battery is no longer holding a charge, run Battery Check in Help and Support. To access battery information, from the Start screen, type support, select the HP Support Assistant app, and then select Battery and performance. If Battery Check indicates that your
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    and performance. HP Support Assistant provides the following tools and information about the battery: ● Battery test ● Information about battery types, specifications, life cycles, and capacity Conserving battery power Tips for conserving battery power and maximizing battery life: ● Lower the
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    burns, do not disassemble, crush, or puncture; do not short external contacts; do not dispose of in fire or water. See the Regulatory, Safety and Environmental Notices for proper battery disposal. To access this guide, from the Start screen, type support, and then select the HP Support Assistant app
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    battery power. ● The screen brightness automatically decreases to save battery life. ● The power meter icon on the Windows desktop changes appearance. Troubleshooting power problems is not functioning and should be replaced. Contact support for information about obtaining a replacement AC power
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    ● When you need to replace the battery or access components inside the computer ● When you are connecting an button for at least 5 seconds. ● Disconnect the computer from external power. ● On models with a user-replaceable battery, remove the battery. Shutting down (turning off) the computer 43
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    drivers, instructions battery is the only source of power, be sure that the battery is sufficiently charged before writing to media. ● Do not type on the keyboard than an hour to complete. HP recommends defragmenting your hard drive but you can defragment your computer manually at any time. To run
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    space. 2. Follow the on-screen instructions. Updating programs and drivers HP recommends that you update your programs and drivers on a regular basis to the your equipment. Go to http://www.hp.com/support to download the latest versions of HP programs and drivers. In addition, register to receive
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    permanently damage internal components. Cleaning the display (All-in-Ones or Notebooks) Gently wipe the display using a soft, lint-free cloth moistened keys from sticking and to remove dust, lint, and particles from the keyboard, use a can of compressed air with a straw extension. Traveling with
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    ● If you are shipping the computer or a drive, use suitable protective packaging and label the package "FRAGILE." ● If the computer has a wireless device installed, the use of these devices may be restricted in some environments. Such restrictions may apply aboard aircraft, in hospitals, near
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    , punctuation, symbols, and numbers. ● Before you send your computer for service, back up your files, delete confidential files, and then remove all password saver passwords, from the Start screen, type hp support assistant, and then select the HP Support Assistant app. 48 Chapter 8 Securing your
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    keys to select Security, and then follow the on-screen instructions. Your changes take effect when the computer restarts. Using the fingerprint reader (select models only) Integrated fingerprint readers are available on select computer models. In order to use the fingerprint reader, you must set
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    Using HP SimplePass (select models only) HP SimplePass provides an easy-to-use interface to . ● Access websites and other programs that require a logon. ● Set up a single sign-on service that allows you to use a registered fingerprint to create credentials for any application that requires a user
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    instructions. Installing HP and third-party software updates HP recommends that you regularly update the software and drivers that were originally installed on your computer. To download the latest versions, go to http://www.hp.com/support to correct security problems and improve functionality
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    Backing up your software applications and information Regularly back up your software applications and information to protect them from being permanently lost or damaged through a virus attack or a software or hardware failure. For more information, see Backing up, restoring, and recovering on page
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    9 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Setup Utility (BIOS) includes settings
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    hp support assistant, and then select the HP Support Assistant app. 2. Click Updates and tune-ups, and then click Check for HP updates now. 3. Follow the on-screen instructions file from your hard drive. Using HP PC Hardware Diagnostics (UEFI) HP PC Hardware Diagnostics is a Unified Extensible
  • HP 15-g029wm | User Guide - Windows 8.1 - Page 63
    NOTE: Instructions for downloading HP PC Hardware Diagnostics (UEFI) are provided in English only. 1. Go to http://www.hp.com. 2. Click Support & Drivers, and then click the Drivers & Downloads tab. 3. Enter the product name in the text box, and then click Go. 4. Select your computer model, and
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    Image Recovery-Reinstalls the operating system and all hardware-related drivers and software, but not other software applications. ● Factory Reset steps, see Help and Support. From the Start screen, type help, and then select Help and Support. Creating HP Recovery media HP Recovery Manager is a
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    screen, type help, and then select Help and Support. ● If you need to correct a problem with a preinstalled application or driver, use the Drivers and Applications Reinstall option of HP Recovery Manager to reinstall the individual application or driver. From the Start screen, type recovery, select
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    .hp.com/support, select your country or region, and follow the on-screen instructions. IMPORTANT: HP Recovery Manager does not automatically provide backups of your personal data. Before beginning recovery, back up any personal data you wish to retain. Using the HP Recovery partition (select models
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    (select models only). 1. Press f11 while the computer boots. - or - Press and hold f11 as you press the power button. 2. Choose your keyboard layout. 3. Select Troubleshoot from the boot options menu. 4. Select Recovery Manager, and then follow the on-screen instructions. Using HP Recovery media
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    only with an AC adapter or a DC power source supplied and approved by HP for use with this computer. The computer can operate on DC power within Nonoperating Metric 5°C to 35°C -20°C to 60°C 10% to 90% 5% to 95% -15 m to 3,048 m -15 m to 12,192 m U.S. 41°F to 95°F -4°F to 140°F 10% to 90% 5%
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    electronic components. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions: ● If removal or installation instructions direct you to unplug the computer, first be sure that it is properly grounded, and then remove the cover. ● Keep components in
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    and Support 35 battery level 40 initiating 38 high-definition devices, connecting 27, 28 hot keys description 35 using 35 HP and third-party software updates, installing 51 HP PC Hardware Diagnostics (UEFI) downloading 55 using 54 HP Recovery Manager correcting boot problems 59 starting 58 HP
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    13 num lock key, identifying 36 K keyboard hot keys, identifying 35 keys action 13 esc 13 fn 13 num lk 13 Windows 13 L labels Bluetooth 15 regulatory 15 serial number 15 service 14 wireless certification 15 WLAN 15 LAN, connecting 20 latch, battery release 14 lights AC adapter 7 caps lock
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    51 speakers connecting 24 identifying 23 storing a battery 41 supported discs recovery 56 system recovery 58 system restore point 49 Wireless Assistant software 16 wireless button 16 wireless certification label 15 wireless controls button 16 operating system 16 Wireless Assistant software 16
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