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HP 260 Maintenance and Service Guide - Page 115

HP Recovery Disc Creator, using, HP PC Hardware Diagnostics UEFI

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Index A access panel illustrated 5 removal and replacement 18 antennas illustrated 8 audible codes 84 audio problems 66 B backup and recovery, Windows 7 94 Backup and Restore, Windows 7 97 backups creating Windows 7 95, 97 base enclosure illustrated 5 battery disposal 15 removal and replacement 26 battery replacement 26 beep codes 84 booting options Full Boot 80 Quick Boot 80 C cable management 16 cable pinouts, SATA data 16 cautions AC power 10 cables 15 electrostatic discharge 10 keyboard cleaning 13 keyboard keys 14 changing a power-on password 87 changing a setup password 87 cleaning computer 13 mouse 14 safety precautions 13 CMOS backing up 86 clearing and resetting 88 computer specifications 106 computer cleaning 13 Computer Setup access problem 57 country power cord set requirements 103 Customer Support 55 D deleting a power-on password 88 deleting a setup password 88 disassembly preparation 17 drive cage removal and replacement 32 Driver Recovery DVD, creating 96 using for restore 100 Driver Recovery media, Windows 94 Driver Recovery media, Windows 8.1 94 E electrostatic discharge (ESD) 10 preventing damage 11 error codes 80, 84 messages 80 F F10 Setup access problem 57 f11 recovery, Windows 8.1 92 fan illustrated 8 removal and replacement 30 flash drive problems 76 flashing LEDs 84 front panel components 2 G general problems 57 grounding methods 11 H hard drive illustrated 7 installation 19 proper handling 15 removal 19 removal and replacement 19 SATA characteristics 16 hard drive cage illustrated 8 removing 32 hard drive connector and cable illustrated 8 removing 32 hard drive problems 60 hard drive recovery Windows 7 98 Windows 8.1 92 hard drives sizes 19 hardware installation problems 70 heat sink illustrated 8 removal and replacement 31 Help and Support Windows 7 94 helpful hints 56 HP PC Hardware Diagnostics (UEFI) downloading 91 HP Recovery Disc Creator, using 96 I installing battery 26 hard drive 19 memory 21 Internet access problems 77 K keyboard cleaning 13 problems 69 Index 107

Section	Page
Product features	9
Standard configuration features	9
Front panel components	10
Rear panel components	11
Serial number location	12
Illustrated parts catalog	13
Chassis spare parts	13
Computer major components	13
Drives	15
Misc parts	16
Routine care, SATA drive guidelines, and disassembly preparation	18
Electrostatic discharge information	18
Generating static	18
Preventing electrostatic damage to equipment	19
Personal grounding methods and equipment	19
Grounding the work area	19
Recommended materials and equipment	20
Operating guidelines	20
Routine care	21
General cleaning safety precautions	21
Cleaning the Computer Case	21
Cleaning the keyboard	21
Cleaning the monitor	22
Cleaning the mouse	22
Service considerations	22
Tools and software requirements	22
Screws	22
Cables and connectors	22
Hard Drives	23
Lithium coin cell battery	23
SATA hard drives	24
SATA hard drive cables	24
SATA data cable	24
SMART ATA drives	24
Cable management	24
Removal and replacement procedures	25
Preparation for disassembly	25
Access panel	26
Hard drive	27
Memory	29
SODIMMs	29
DDR3L-SDRAM SODIMMs	29
Populating SODIMM sockets	30
Replacing SODIMMs	31
Replacing the battery	34
Speaker	36
Fan	38
Heat sink	39
Drive cage and drive cable	40
WLAN module	43
M.2 solid-state drive	45
System board	47
System board callouts	50
WLAN antennas	51
Changing from desktop to tower configuration	54
Computer Setup (F10) Utility	55
Computer Setup (F10) Utilities	55
Using Computer Setup (F10) Utilities	56
Computer Setup—File	57
Computer Setup—Storage	58
Computer Setup—Security	59
Computer Setup—Power	61
Computer Setup—Advanced	61
Recovering the Configuration Settings	62
Troubleshooting without diagnostics	63
Safety and comfort	63
Before you call for technical support	63
Helpful hints	64
Solving general problems	65
Solving hard drive problems	68
Solving display problems	70
Solving audio problems	74
Solving printer problems	76
Solving keyboard and mouse problems	77
Solving Hardware Installation Problems	78
Solving Network Problems	80
Solving memory problems	83
Solving USB flash drive problems	84
Solving Internet access problems	85
Solving software problems	86
POST error messages	88
POST numeric codes and text messages	88
Interpreting POST diagnostic front panel LEDs and audible codes	92
Password security and resetting CMOS	94
Resetting the password jumper	94
Changing a Setup or Power-On password	95
Deleting a Setup or Power-On password	96
Clearing and resetting the CMOS	96
HP PC Hardware Diagnostics	98
Why run HP PC Hardware Diagnostics	98
How to access and run HP PC Hardware Diagnostics	98
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device	99
System backup and recovery	100
Backing up, restoring, and recovering in Windows 8.1 or Windows 8	100
Creating recovery media and backups	100
Restoring and recovering using Windows tools	100
Using Reset when the system is not responding	101
Recovery using the Windows recovery USB flash drive	101
Recovery using Windows operating system media (purchased separately)	102
Backing up, restoring, and recovering in Windows 7	102
Creating recovery media	103
Creating recovery media using HP Recovery Manager (select models only)	103
Creating recovery discs with HP Recovery Disc Creator (select models only)	104
Creating recovery discs	104
Backing up your information	105
System Restore	105
System Recovery	106
System Recovery when Windows is responding	106
System Recovery when Windows is not responding	107
System Recovery using recovery media (select models only)	107
Using HP Recovery Disc operating system discs (select models only)	108
Power Cord Set Requirements	110
General Requirements	110
Japanese Power Cord Requirements	110
Country-Specific Requirements	111
Statement of Volatility	112
Specifications	114

Match case Limit results 1 per page

Index

access panel

illustrated

removal and replacement

antennas

illustrated

audible codes

audio problems

backup and recovery, Windows 7

Backup and Restore, Windows 7

backups

creating Windows 7

95, 97

base enclosure

illustrated

battery

disposal

removal and replacement

battery replacement

beep codes

booting options

Full Boot

Quick Boot

cable management

cable pinouts, SATA data

cautions

AC power

cables

electrostatic discharge

keyboard cleaning

keyboard keys

changing a power-on password

changing a setup password

cleaning

computer

mouse

safety precautions

CMOS

backing up

clearing and resetting

computer

specifications

106

computer cleaning

Computer Setup

access problem

country power cord set

requirements

103

Customer Support

deleting a power-on password

deleting a setup password

disassembly preparation

drive cage

removal and replacement

Driver Recovery DVD,

creating

using for restore

100

Driver Recovery media, Windows

8.1

electrostatic discharge (ESD)

preventing damage

error

codes

80, 84

messages

F10 Setup

access problem

f11 recovery, Windows 8.1

fan

illustrated

removal and replacement

flash drive problems

flashing LEDs

front panel components

general problems

grounding methods

hard drive

illustrated

installation

proper handling

removal

removal and replacement

SATA characteristics

hard drive cage

illustrated

removing

hard drive connector and cable

illustrated

removing

hard drive problems

hard drive recovery

Windows 7

Windows 8.1

hard drives

sizes

hardware installation problems

heat sink

illustrated

removal and replacement

Help and Support

Windows 7

helpful hints

HP PC Hardware Diagnostics (UEFI)

downloading

HP Recovery Disc Creator, using

installing

battery

hard drive

memory

Internet access problems

keyboard

cleaning

problems

Index

107