HP 260 Maintenance and Service Guide - Page 67

Windows System, All Programs

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Poor performance. Cause Program previously accessed did not release reserved memory back to the system. Virus resident on the hard drive. Too many applications running. Some software applications, especially games, are stressful on the graphics subsystem. Cause unknown. Solution Restart the computer. Run virus protection program. Windows 7: 1. Close unnecessary applications to free up memory. 2. Add more memory. 3. Some applications run in the background and can be closed by right-clicking on their corresponding icons in the task tray. To prevent these applications from launching at startup: In Windows 7: a. Go to Start > All Programs > Accessories > Run b. Type msconfig, and then press Enter. c. On the Startup tab of the System Configuration Utility, clear applications that you do not want to launch automatically, and the click OK. In Windows 8.1: a. On the Start screen, right-click, and then select the All apps icon. b. Under Windows System, click Run. c. Type msconfig, and then press Enter. d. On the Startup tab of the System Configuration Utility, clear applications that you do not want to launch automatically, and the click OK. 1. Lower the display resolution for the current application or consult the documentation that came with the application for suggestions on how to improve performance by adjusting parameters in the application. 2. Add more memory. 3. Upgrade the graphics solution. Restart the computer. Computer powered off automatically and the Power LED flashes Red two times, once every second, followed by a two second pause, and the computer beeps two times. (Beeps stop after fifth iteration but LEDs continue flashing). Cause Solution Processor thermal protection activated: A fan may be blocked or not turning. OR The heat sink is not properly attached to the processor. 1. Ensure that the computer air vents are not blocked and the processor cooling fan is running. 2. Open the access panel, press the power button, and see if the processor fan (or other system fan) spins. If the fan does not spin, make sure the fan cable is plugged onto the system board header. 3. If fan a plugged in and not spinning, replace it. Solving general problems 59

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Poor performance.
Cause
Solution
Program previously accessed did not release reserved memory
back to the system.
Restart the computer.
Virus resident on the hard drive.
Run virus protection program.
Too many applications running.
Windows 7:
1.
Close unnecessary applications to free up memory.
2.
Add more memory.
3.
Some applications run in the background and can be closed
by right-clicking on their corresponding icons in the task
tray. To prevent these applications from launching at
startup:
In Windows 7:
a.
Go to
Start
>
All Programs
>
Accessories
>
Run
b.
Type
msconfig
, and then press
Enter
.
c.
On the
Startup
tab of the System Configuration Utility,
clear applications that you do not want to launch
automatically, and the click
OK
.
In Windows 8.1:
a.
On the Start screen, right-click, and then select the
All
apps
icon.
b.
Under
Windows System
, click
Run
.
c.
Type
msconfig
, and then press
Enter
.
d.
On the
Startup
tab of the System Configuration Utility,
clear applications that you do not want to launch
automatically, and the click
OK
.
Some software applications, especially games, are stressful on
the graphics subsystem.
1.
Lower the display resolution for the current application or
consult the documentation that came with the application
for suggestions on how to improve performance by
adjusting parameters in the application.
2.
Add more memory.
3.
Upgrade the graphics solution.
Cause unknown.
Restart the computer.
Computer powered off automatically and the Power LED flashes Red two times, once every second, followed by a two second
pause, and the computer beeps two times. (Beeps stop after fifth iteration but LEDs continue flashing).
Cause
Solution
Processor thermal protection activated:
A fan may be blocked or not turning.
OR
The heat sink is not properly attached to the processor.
1.
Ensure that the computer air vents are not blocked and the
processor cooling fan is running.
2.
Open the access panel, press the power button, and see if
the processor fan (or other system fan) spins. If the fan does
not spin, make sure the fan cable is plugged onto the
system board header.
3.
If fan a plugged in and not spinning, replace it.
Solving general problems
59