HP C8372A Software User Guide - Page 16
uninstall and reinstall software
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hp digital copier 610 printing and software guide Wait while Windows copies additional files. This may take a few minutes. The installation is finished when one of the following occur: - A taskbar message lets you know that the copier/printer is ready. - A new printer icon appears in the lower right corner of your computer screen. You are now ready to print from your computer to your HP Digital Copier. uninstall and reinstall software Caution! This is the only way to completely remove the HP Digital Copier software from your computer. Using any other method may fail. The following procedure may be repeated as necessary. Tip! If you are performing this uninstall procedure on a computer that has both an HP CP1160 (DeskJet) and an HP Digital Copier installed, follow this uninstall process and reinstall only the printer program you want to keep. The following steps uninstall then reinstall the HP Digital Copier software on your computer: 1 Disconnect the USB cable from your HP Digital Copier. 2 Close all virus protection programs and other software running on your computer. 3 Insert the CD that came with your copier/printer into your computer's CD-ROM drive. 4 Navigate to Start, Run, then Browse. 5 Navigate to your CD-ROM drive, then locate and double-click the file labeled uninstall_dc600.bat. 6 When the uninstall feature finishes, restart your computer. Tip! This step takes several minutes to complete, even though your system may look like it is idle and the cursor is ready. The uninstall process occurs in the background after restart. Do not interrupt the process or reconnect the HP Digital Copier for a minimum of five minutes. 7 After a minimum of five minutes, reconnect your HP Digital Copier to your computer with the USB cable. The New Hardware Wizard appears. 8 Reinstall the software according to the instructions for your operating system in install on Windows 98/Me on page 6, install on Windows 2000 on page 8, or install on Windows XP on page 10. 12 set up printing