HP C8372A Software User Guide - Page 36
USB connection problems
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hp digital copier 610 printing and software guide problem solution The binding margin is in the wrong place You may have selected an incorrect paper orientation (Book or Tablet). On the Features tab of the Properties dialog box, verify that your selection places the binding along the side (Book) or the top (Tablet) of your paper. Only one side prints although Use the following solutions: the two-sided printing option is • Print the document using the manual selected two-sided printing feature. • Use a paper type supported by the two-sided printing accessory. • Use a paper size supported by the two-sided printing accessory. USB connection problems The following errors may occur if a problem exists with the USB connection between your HP Digital Copier and your computer. problem solution there was an This error message appears if the copier/printer is not error writing receiving correct data from another USB device or the hub. to computer. conflicting USB cable connections A printing conflict may arise when the copier/printer and several USB devices are attached to a hub. Use one of the following methods to solve the conflict: • Connect your copier/printer directly to your computer with the USB cable; do not use a hub. • If the copier/printer is attached to a hub, do not use other USB devices attached to the hub while printing. no plug-and- Your computer should detect your copier/printer and allow play event you to proceed through the software installation process as occurs, soon as you plug your copier/printer into the computer. If preventing you experience problems, do the following: the software • Verify that the USB cable if firmly connected to your installation copier/printer and to your computer. • Verify that the On button on the front panel is lit. • Verify that your operating system complies with the list of supported systems in system requirements on page 35. 32 troubleshooting tips