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HP C8452A HP Photosmart 315 digital camera - (English) User Guide - Page 79

Troubleshooting

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Chapter 8: Troubleshooting Problems and solutions If you have a problem using your HP PhotoSmart 315 digital camera, review this section first. If you cannot find the solution to your problem here, see "Getting assistance" on page 88 for information on contacting HP Customer Care. Problem Possible cause Solution The image LCD display is too bright or too dim. The LCD brightness setting is too low or high for the ambient light. Adjust the LCD brightness setting (see "Setting the image LCD brightness" on page 50). The wrong date and/or time is displayed. The batteries were dead or were removed from the camera for more than 15 minutes. Replace the batteries (see "Replacing batteries" on page 75) and then reset the date and time using the camera menus (see "Setting the date and time" on page 51). To avoid losing date and time information, replace low batteries promptly. www.hp.com/photosmart 79

Section	Page
hp photosmart 315 digital camera	1
user’s guide	1
English	1
Contents	2
Chapter 1: Getting Started 7	2
Chapter 2: Taking Photos 17	2
Chapter 3: Reviewing Your Photos 25	3
Chapter 4: Adjusting the Camera Settings 39	3
Chapter 5: Sharing and Printing Photos 55	4
Chapter 6: CompactFlash Memory 67	4
Chapter 7: Powering Your Camera 73	5
Chapter 8: Troubleshooting 79	5
Chapter 9: Care and Safety 93	5
Appendix A: Reference 97	6
Appendix B: Regulatory and Warranty Information 103	6
Index 109	6
Chapter 1: Getting Started	7
Introduction	7
Camera parts	8
Quick setup	9
Step 1: Attach the wrist strap	9
1. Open the memory card door.	9
2. Using the wrist strap included in the box with your camera, thread the short loop through the ...	9
3. Pull the strap through the loop, then pull the knot tight.	9
4. Close the memory card door.	9
Step 2: Install the batteries	10
Step 3: Choose the camera language	10
1. Slide the lens cover open to turn the camera on.	11
2. Use the up or down side of the 5-way controller to scroll to the language you want to use.	11
3. Press OK to select the language.	11
Step 4: Set the camera date and time	12
1. Use the up or down side of the 5-way controller to select the date and time format you want to...	12
2. Use the right or left side of the 5-way controller to select the day (date) of the month, then...	12
3. Select the month, year, hour, minutes, and AM or PM in the same manner, then press OK.	12
4. To confirm the date and time, press OK.	12
Turning the camera on and off	13
Using the 5-way controller	14
1. Press the image LCD on/off button to turn the image LCD on.	14
2. Press the menu button.	14
3. Press the right or left side of the 5-way controller until the desired menu is selected on the...	15
4. Press OK to open the menu. To press OK, push the center of the 5-way controller straight in, w...	15
5. Press the up or down side of the 5-way controller to highlight your choice. The highlight bar ...	15
6. Press OK to confirm your selection.	15
Chapter 2: Taking Photos	17
Taking a photo	17
1. Slide the lens cover open to turn the camera on.	17
2. Frame your subject in the viewfinder.	17
3. Press and hold the shutter button 1/2 way down to allow the camera to adjust the focus and exp...	18
4. When you see the steady green light to the right of the viewfinder, press the shutter button a...	18
Auto Focus and Auto Exposure	19
Previewing your photos	20
To preview a photo:	20
1. Slide the lens cover open to turn the camera on.	20
2. Press the image LCD on/off button to turn the image LCD on.	20
3. Frame your photo in the image LCD by pointing the camera lens at your subject.	20
4. Press and hold the shutter button 1/2 way down to allow the camera to adjust the focus and exp...	21
5. When you see the steady green light to the right of the viewfinder, press the shutter button a...	21
Using Instant Review	22
To use Instant Review:	22
1. Take your photo.	22
2. To save the photo, press OK or do nothing. The image LCD turns off.	22
Tips for taking the best photos	23
Chapter 3: Reviewing Your Photos	25
Viewing your photos	26
1. Make sure the lens cover is closed (the camera is off).	26
2. Press the image LCD on/off button to turn the image LCD on.	26
3. Use the 5-way controller to sequence through your photos.	26
Viewing small versions (thumbnails) of your photos	28
To look at thumbnails of your photos:	28
1. Make sure the lens cover is closed (the camera is off).	28
2. Press the image LCD on/off button to turn the image LCD on.	28
3. Press the menu button.	28
4. Use the right or left side of the 5-way controller to scroll to the Thumbnails menu, then pres...	28
5. To advance to the next set of thumbnails, use the 5-way controller to move the yellow border t...	29
6. When you want to see one photo in normal view, use the 5-way controller to move the yellow bor...	29
Magnifying your photos	30
To magnify a photo:	30
1. Make sure the lens cover is closed (the camera is off).	30
2. Press the image LCD on/off button to turn the image LCD on.	30
3. Use the right or left side of the 5-way controller to scroll to the photo you want to magnify.	30
4. Press the menu button.	30
5. Use the right or left side of the 5-way controller to scroll to the Magnify menu.	30
6. Press OK to magnify the photo.	30
7. Use the 5-way controller to pan left and right, or up and down.	30
8. Press OK to return to normal view.	30
Erasing your photos	31
To erase photos:	31
1. Make sure the lens cover is closed (the camera is off).	31
2. Press the image LCD on/off button to turn the image LCD on.	31
3. If you are erasing a single photo, use the right or left side of the 5-way controller to scrol...	31
4. Press the menu button.	31
5. Use the right or left side of the 5-way controller to scroll to the Erase menu, then press OK.	32
6. Use the up or down side of the 5-way controller to select Yes if you want to erase the current...	32
7. If you chose to erase all photos, you are asked to confirm. To confirm, use the right or left ...	32
8. If you want to erase another photo, use the right or left side of the 5-way controller to scro...	32
9. When you are finished erasing photos, use the up or down side of the 5-way controller to selec...	32
Locking your photos	33
To lock or unlock photos:	33
1. Make sure the lens cover is closed (the camera is off).	33
2. Press the image LCD on/off button to turn the image LCD on.	33
3. If you are locking or unlocking a single photo, use the right or left side of the 5-way contro...	34
4. Press the menu button.	34
5. Use the right or left side of the 5-way controller to scroll to the Lock menu, then press OK.	34
6. Use the up or down side of the 5-way controller to select Yes if you want to lock or unlock th...	34
7. If you chose to lock or unlock all photos, you are asked to confirm. To confirm, use the right...	34
8. If you want to lock or unlock another photo, use the right or left side of the 5-way controlle...	34
9. Use the up or down side of the 5-way controller to select Exit, then press OK.	34
Rotating your photos	35
To rotate a photo:	35
1. Make sure the lens cover is closed (the camera is off).	35
2. Press the image LCD on/off button to turn the image LCD on.	35
3. Use the right or left side of the 5-way controller to scroll to the photo you would like to ro...	35
4. Press the menu button.	35
5. Use the right or left side of the 5-way controller to scroll to the Rotate menu, then press OK.	35
6. Use the up or down side of the 5-way controller to select the direction you want to rotate the...	35
7. Press OK repeatedly to continue to rotate the photo in the same direction until you are happy ...	35
8. If you want to rotate another photo, use the right or left side of the 5-way controller to scr...	36
9. Use the up or down side of the 5-way controller to select Exit, then press OK.	36
Creating a Digital Print Order Format (DPOF) file	36
To create or edit a DPOF file:	37
1. Make sure the lens cover is closed (the camera is off).	37
2. Press the image LCD on/off button to turn the image LCD on.	37
3. If you are marking or unmarking a single photo, use the 5-way controller to scroll to the phot...	37
4. Press the menu button.	37
5. Use the right or left side of the 5-way controller to scroll to the DPOF menu, then press OK.	38
6. Use the up or down side of the 5-way controller to select Yes if you are marking or unmarking ...	38
7. Press OK.	38
8. If you chose to mark or unmark all photos, you are asked to confirm. To confirm, use the right...	38
9. If you want to mark or unmark another photo, use the right or left side of the 5-way controlle...	38
10. Use the up or down side of the 5-way controller to select Exit, then press OK.	38
Chapter 4: Adjusting the Camera Settings	39
Using the flash	39
To change the flash setting:	40
1. Slide the lens cover open to turn the camera on.	40
2. Press the flash button repeatedly until the flash setting you want displays on the status LCD....	40
3. Take your photo.	40
Changing the photo quality	41
To change the photo quality:	43
1. Slide the lens cover open to turn the camera on.	43
2. Press the photo quality button repeatedly until the quality level you want is displayed on the...	43
Using the digital zoom	44
To use Quick Zoom:	45
1. Slide the lens cover open to turn the camera on.	45
2. Press the image LCD on/off button to turn the image LCD on.	45
3. Use the down side of the 5-way controller to zoom in on your subject.	45
4. Take your photo.	45
To use the Digital Zoom menu:	46
1. Slide the lens cover open to turn the camera on.	46
2. Press the image LCD on/off button to turn the image LCD on.	46
3. Press the menu button.	46
4. Use the right or left side of the 5-way controller to scroll to the Digital Zoom menu.	46
5. Press OK to zoom in on your subject.	46
6. If you want to zoom in closer, use the down side of the 5-way controller. Each time you press ...	46
7. Take your photo.	46
Using the self-timer	47
To use the self-timer:	47
1. Attach the camera to a tripod, or place it on a firm surface at an appropriate distance and he...	47
2. Slide the lens cover open to turn the camera on.	47
3. Frame your subject in the viewfinder. When you are ready to take the photo, press the photo qu...	47
4. Press the shutter button all the way down, then release it.	48
Setting Instant Review	48
To turn Instant Review on or off:	49
1. Slide the lens cover open to turn the camera on.	49
2. Press the image LCD on/off button to turn the image LCD on.	49
3. Press the menu button.	49
4. Use the right or left side of the 5-way controller to select Review Off or Review On from the ...	49
Setting the image LCD brightness	50
To set the image LCD brightness:	50
1. Press the image LCD on/off button to turn the image LCD on.	50
2. Press the menu button.	50
3. Use the right or left side of the 5-way controller to scroll to the Setup menu, then press OK.	50
4. Use the up or down side of the 5-way controller to scroll to LCD Brightness, then press OK.	50
5. Use the right side of the 5-way controller to increase the LCD brightness or use the left side...	50
6. Press OK.	50
Setting the date and time	51
To change the date and time:	52
1. Press the image LCD on/off button to turn the image LCD on.	52
2. Press the menu button.	52
3. Use the right or left side of the 5-way controller to scroll to the Setup menu, then press OK.	52
4. Use the up or down side of the 5-way controller to select the date and time format you want to...	52
5. Use the right or left side of the 5-way controller to select the day (date) of the month, then...	52
6. Select the month, year, hour, minutes, and AM or PM in the same manner, then press OK.	52
7. To confirm the date and time, press OK.	52
Changing the camera language	53
To change the camera language:	53
1. Press the image LCD on/off button to turn the image LCD on.	53
2. Press the menu button.	53
3. Use the right or left side of the 5-way controller to scroll to the Setup menu, then press OK.	53
4. Use the up or down side of the 5-way controller to scroll to Language, then press OK.	53
5. Use the right or left side of the 5-way controller to scroll to the language you want to use, ...	53
Setting the beep	54
To turn the beep on or off:	54
1. Press the image LCD on/off button to turn the image LCD on.	54
2. Press the menu button.	54
3. Press OK to open the Setup menu.	54
4. Use the up or down side of the 5-way controller to scroll to Beep.	54
5. Use the right or left side of the 5-way controller to select On or Off, then press OK.	54
Chapter 5: Sharing and Printing Photos	55
Connecting the camera to your Windows PC	55
System requirements for a Windows PC	56
Installing the software on a Windows PC	57
1. Insert the HP PhotoSmart 315 CD into your computer’s CD-ROM drive. The installation window aut...	57
2. Click Next, then follow the instructions on the screen to install the software.	57
Connecting the camera to a Windows PC	58
To connect the camera to a Windows PC:	58
1. Plug the smaller end of the USB cable (supplied) into the camera.	58
2. Plug the other end of the cable into any USB port on your computer.	58
3. Slide the lens cover open to turn the camera on.	58
Downloading photos to a Windows PC	59
To download photos to a Windows PC:	59
1. Connect the camera to your computer using the USB cable. See “Connecting the camera to a Windo...	59
2. Slide the lens cover open to turn the camera on.	59
3. Click Unload Camera.	59
4. If desired, click the browse (...) button to select the folder where the photos will be saved....	60
5. If you want to create a sub-folder based on the date and time, select In new sub-folder. A new...	60
6. Click Start.	60
7. Click Yes to confirm that the photos are being saved in the correct folder and to download the...	60
Connecting the camera to your Macintosh	61
System requirements for a Macintosh	61
Connecting the camera to a Macintosh	62
To connect the camera to a Macintosh:	62
1. Plug the smaller end of the USB cable (supplied) into the camera.	62
2. Plug the other end of the cable into any USB port on your computer.	62
3. Slide the lens cover open to turn the camera on.	62
Downloading photos to a Macintosh	63
To download photos to a Macintosh:	63
1. Connect the camera to your computer using the USB cable. See “Connecting the camera to a Macin...	63
2. Slide the lens cover open to turn the camera on.	63
3. Double-click the Untitled drive icon on your desktop.	63
4. Select the photo or photos you want to transfer to your hard drive.	63
5. In the Untitled drive window, select Copy from the Edit menu.	63
6. Open the hard drive window and open the folder you want to store the photos in.	63
7. In the hard drive window, select Paste from the Edit menu.	63
Using a card reader	64
Printing photos without a computer	64
JetSending your photos	65
To JetSend a photo:	65
1. Make sure the lens cover is closed (the camera is off).	65
2. Press the image LCD on/off button to turn the image LCD on.	65
3. Use the right or left side of the 5-way controller to scroll to the photo you would like to Je...	65
4. Turn the printer on.	65
5. Place the camera and the printer 15 centimeters (about 6 inches) apart and aim the camera’s in...	66
6. Press the shutter button all the way down to send the currently displayed photo.	66
Chapter 6: CompactFlash Memory	67
Installing a memory card	68
1. If you are replacing an existing card with a new one, make sure the memory card access light i...	68
2. Open the memory card door by inserting your thumb in the notch and lifting the door.	68
3. If you are removing an existing card, rotate the blue card ejection lever up, then push the le...	69
4. Insert the new memory card so that the front of the card faces the front of the camera and the...	69
5. Gently push the memory card all the way into the camera until it stops. The card ejection leve...	69
6. Fold the card ejection lever down against the card.	69
7. Close the memory card door.	69
Checking the memory card status	70
Formatting a memory card	71
To format a memory card:	71
1. Insert the memory card into the camera (see“Installing a memory card” on page68).	72
2. Press the image LCD on/off button to turn the image LCD on.	72
3. Press the menu button.	72
4. Use the right or left side of the 5-way controller to scroll to the Setup menu, then press OK.	72
5. Use the up or down side of the 5-way controller to scroll to Format CF.	72
6. Use the right or left side of the 5-way controller to select Yes, then press OK.	72
7. To confirm, use the right or left side of the 5-way controller to select Yes, then press OK.	72
Chapter 7: Powering Your Camera	73
Determining if the batteries need to be changed	73
Replacing batteries	75
To insert new batteries:	76
1. Make sure the lens cover is closed (the camera is off).	76
2. To open the battery compartment, slide the battery compartment cover in the direction of the a...	76
3. Insert four new batteries, making sure the + / - electrodes are facing the proper direction (s...	76
4. Close the battery compartment cover by sliding it into place and then clicking it shut.	76
Using an AC power adapter	77
To connect an AC power adapter:	78
1. Plug the adapter into a power source (such as a wall outlet or power strip).	78
2. Connect the round end of the adapter cable to the camera.	78
Chapter 8: Troubleshooting	79
Problems and solutions	79
1. Frame a subject that is the same distance from the lens as your subject and press the shutter ...	86
2. Keeping the shutter button pressed 1/2 way down, frame your subject and then press the shutter...	86
Getting assistance	88
Help us help you better	88
1. Record your HP product model number, serial number, and purchase date below. Your HP Customer ...	88
2. Consult the Problems and Solutions section of this guide. There, we outline corrective steps t...	88
3. If possible, visit one of our HP Customer Care Web sites. Most of the answers you need are as ...	89
4. Organize your questions and note error messages, if any, that are displayed on the status LCD....	89
Using HP Customer Care online resources	89
Contacting HP Customer Care by phone	90
ArcSoft support	91
Chapter 9: Care and Safety	93
Caring for your camera and accessories	93
Camera	93
AC power adapter	94
Batteries	94
Memory cards	94
Safety precautions	95
Appendix A: Reference	97
Icons	97
Camera indicator lights	99
Error messages	100
Camera specifications	101
Appendix B: Regulatory and Warranty Information	103
Regulatory notices	103
U.S.A.	103
Canada	103
Japan	104
Korea	104
Hewlett-Packard limited warranty statement	105
Hewlett-Packard year 2000 warranty for consumer products distributed through authorized resellers	108
Index	109
Numerics	109
A	109
B	109
C	109
D	110
E	110
F	110
H	110
I	110
J	110
L	110
M	110
O	111
P	111
Q	111
R	111
S	112
T	112
U	112
V	112
W	112