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HP D4260 User Guide - Page 82

Front USB port lights are flashing, Printer does not print, Verify the following - printer troubleshooting

UPC - 808736800457

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Chapter 12 Front USB port lights are flashing If the front USB port lights are flashing, follow the instructions in Front USB port lights are flashing. Printer does not print • Verify the following • Check the printer lights • Check the printer cable connection • Clear the print queue • Printer is stalled • If the printer still does not print Verify the following Verify the following conditions if the printer is not printing: • The printer is connected to the power source. • The cable connections are secure. • The printer is turned on. • The print cartridges are the correct print cartridges for the printer and are properly installed. For more information, see Print cartridges and Installation instructions. • The paper or other media is correctly loaded in the paper tray. • The printer cover is closed. • The rear access door is attached. Check the printer lights The printer lights indicate the printer status and alert you to potential problems. For more information, see Printer lights are on or flashing. Check the printer cable connection If your printer and computer are connected with a USB cable and the devices are not communicating with each other, try the following: • Make sure the power cord is firmly connected to the printer and plugged into a power outlet. • Check the USB cable. If you are using an older cable, it might not be working properly. If you experience problems, the USB cable might need to be replaced. Also verify that the cable does not exceed 3 meters (9.8 feet) in length. • Check the connection from your printer to your computer. Verify that the USB cable is securely plugged into the USB port on the back of your printer. Make sure the other end of the USB cable is plugged into a USB port on your computer. After the cable is connected properly, turn your printer off and then on again. 80 Troubleshooting

Section	Page
Contents	3
Welcome	7
Special features	9
Get started	10
The printer at a glance	10
Buttons and lights	12
Power button and light	13
Print Cartridge Status lights	14
Photosmart Essential button	15
Resume button and light	16
Front USB port lights	16
Cancel icon	17
Paper trays	17
Unfold the paper trays	18
Input tray	19
Paper guide	19
Output tray	19
Fold the paper trays	20
Print cartridges	21
Replace print cartridges	22
Ink-backup mode	22
Ink-backup mode output	23
Exit ink-backup mode	23
Connect the printer	24
USB	24
Print using the Photosmart Essential button	25
About the Photosmart Essential button	25
About the HP Photosmart Software	25
Print photos using the front USB port	26
About the front USB port	26
Print photos from the front USB port	26
About the front USB port lights	27
Print photos	29
Print borderless photos	29
Print photos with a border	31
HP Real Life Technologies photo fix	33
Photo print cartridge	33
Advanced color settings	34
Exif Print	34
Store and handle photo paper	35
Save money when printing photos	35
Share photos with friends and family	36
Other photo projects	36
Print other documents	37
Print e-mail	37
Print documents	38
Print letters	39
Print envelopes	40
Print postcards	41
Print hagaki cards	42
Print index cards and other small media	43
Print labels	44
Print CD/DVD tattoos	45
Print transparencies	46
Print brochures	47
Print greeting cards	48
Print booklets	49
Print posters	51
Print iron-on transfers	52
Printing tips	54
Print a test page	54
Printing shortcuts	54
Create printing shortcuts	55
Fast/Economical printing	55
Select a paper type	56
Select a specific paper type	56
Change the print speed or quality	56
Print resolution	57
Maximum dpi	57
Print in grayscale	58
Set the page order	58
Set a custom paper size	58
Print multiple pages on a single sheet of paper	59
Resize a document	59
Print preview	59
Two-sided printing	60
Bound two-sided documents	60
Printer software	62
Make the HP Deskjet the default printer	62
Set default print settings	62
Printer Properties dialog box	63
What's This? help	64
Ink Status window	64
Download printer software updates	65
Maintenance	66
Install print cartridges	66
Print cartridge combinations	66
Selection numbers	66
Printing with one print cartridge	67
Installation instructions	67
Align print cartridges	69
Automatically clean print cartridges	69
Calibrate print quality	70
View estimated ink levels	70
Maintain the printer body	71
Remove ink from your skin and clothing	71
Manually clean print cartridges	71
Maintain print cartridges	72
Print cartridge storage and handling	73
Print cartridge protector	73
Printer Toolbox	74
Troubleshooting	75
Error messages	75
Print cartridge error messages	75
Other error messages	76
Installation problems	76
Printer lights are on or flashing	78
What the flashing light means	79
Power light is flashing	79
Resume light is flashing	80
Both Power and Resume lights are flashing	80
Print Cartridge Status lights are on or flashing	81
Front USB port lights are flashing	82
Printer does not print	82
Verify the following	82
Check the printer lights	82
Check the printer cable connection	82
Printer is stalled	83
If the printer still does not print	84
Document prints slowly	84
Print cartridge problems	85
Paper problems	88
Paper jam	88
Out-of-paper message	90
Printer prints on multiple sheets at once	90
Photos do not print correctly	91
Check the paper tray	91
Check the printer properties	91
Part of the photo is faded	92
Fading occurs on the edges of a photo	92
Fading occurs near the edges of a photo	93
Problems with borderless documents	93
Borderless printing guidelines	93
Part of the photo is faded	95
Fading occurs on the edges of a photo	96
Fading occurs near the edges of a photo	96
Photo has an unwanted border	96
For most paper types	97
For photo paper with a tear-off tab	97
Print quality is poor	98
Document is misprinted	100
Front USB port problems	102
If you continue to have problems	103
HP support	104
Ink cartridge warranty information	104
Support process	104
HP support by phone	105
Phone support period	105
Placing a call	105
After the phone support period	105
Order supplies	106
Order paper or other media	106
Order print cartridges	106
Order other supplies	106
Technical information	108
Printer specifications	108
Environmental product stewardship program	108
Paper use	109
Plastics	109
Material safety data sheets	109
Recycling program	109
HP inkjet supplies recycling program	109
Energy consumption	109
Disposal of Waste Equipment by Users in Private Households in the European Union	110
Regulatory notices	111
FCC statement	111
LED indicator statement	111
Notice to users in Korea	111
VCCI (Class B) compliance statement for users in Japan	111
Notice to users in Japan about power cord	112