HP Designjet 230 Service Manual - Page 234

Hewlett-Packard support services in the United States Below is a list of Hewlett-Packard support resources for customers in the United States. Use these resources before calling the Customer Support Center, whose details are given after this list. Resource HP FIRST Fax HP Download Service (BBS: Bulletin Board Service) CompuServe (HP FORUM) Internet Drivers by mail US Support Resources Support provided and notes Phone/fax/ftp number Detailed product support information on common software applications and troubleshooting tips. All sent by fax. Must call using a Group 3 fax machine. (800) 333-1917 (Press 1 for HP FIRST) or (208) 344-4809 Electronic downloading of HP product information, troubleshooting hints and updated HP plotter driver information. (208) 344-1691 Interactive dialog with worldwide HP customer community for exchange of information. Must be a subscriber. Ask for Agent #51. CompuServe connect charges apply to caller. (800) 524-3388 Information on products and plotter drivers for anyone with ftp access to the Internet, or who has Worldwide Web access through a hyper-media viewer such as Mosaic. ftp to: 192.6.71.2, or ftp-boi.external.hp.com Name: anonymous Password: your e-mail address World-Wide Web: http://www-dmo.external. hp.com/peripherals/main. html HP distributes HP-GL/2 plotter drivers for AutoCAD and Microsoft Windows. Other plotter drivers must be obtained by contacting the software application manufacturer. (970) 339-7009 Hours of operation 24 hours. 7 days. Automated support service. 24 hours. 7 days. Real-time access over modem. 24 hours. 7 days. Real-time access over modem. 24 hours. 7 days. Real-time access over modem. 24 hours. 6 days (closed Sundays). 11Ć2 C4699Ć90000