HP Designjet 5100 HP Designjet 5100 Printer Series - Users Guide - Page 114

Legal and service information 5 If HP receives, during the applicable warranty period, notice of a defect in any software, media, or consumable product which is covered by HP's warranty, HP shall deliver another product to customer to replace the defective one. If HP receives, during the applicable warranty period, notice of a defect in any hardware product which is covered by HP's warranty, HP shall either repair or replace the defective product, at HP's option. A replacement part, in return for a defective one and remote part installation assistance, if needed, may be provided to the customer, at HP's option. HP may, at its option, waive the requirement for the customer to return the defective part. 6 If HP is unable to repair or replace, as applicable, a defective product which is covered by HP's warranty, HP shall, within a reasonable time after being notified of the defect, refund the purchase price for the product. 7 HP shall have no obligation to repair, replace, or refund until the customer returns the defective product to HP. 8 Any replacement product may be either new or like-new, provided that it has functionality at least equal to that of the product being replaced. 9 HP products may contain remanufactured parts or components equivalent to new in performance or may have been subject to incidental use. 10 HP's limited warranty is valid in any country or locality where HP has a support presence for this product and where HP has marketed this product. The level of warranty service you receive may vary according to local standards. HP will not alter form, fit or function of the product to make it operate in a country for which it was never intended to function for legal or regulatory reasons. Contracts for additional services may be available for any authorized HP service facility where the listed HP product is distributed by HP or an authorized importer. B. Limitations of warranty 1 TO THE EXTENT ALLOWED BY LOCAL LAW, NEITHER HP NOR ITS THIRD PARTY SUPPLIERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED, WITH RESPECT TO THE HP PRODUCTS, AND SPECIFICALLY DISCLAIM THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE. C. Limitations of liability 1 To the extent allowed by local law, the remedies provided in this Warranty Statement are the customer's sole and exclusive remedies. 2 TO THE EXTENT ALLOWED BY LOCAL LAW, EXCEPT FOR THE OBLIGATIONS SPECIFICALLY SET FORTH IN THIS WARRANTY STATEMENT, IN NO EVENT SHALL HP OR ITS THIRD PARTY SUPPLIERS BE LIABLE FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, WHETHER BASED ON CONTRACT, TORT, OR ANY OTHER LEGAL THEORY AND WHETHER ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. 9-6 HP Designjet 5100 printer Customer Reference Guide