HP Designjet 5100 HP Designjet 5100 Printer Series - Users Guide - Page 80

Ink cartridge error messages

Page 80 highlights

Front-panel messages Ink cartridge error messages Status code XX ranges from 60 - 85 XX02 Reseat XX03 Replace XX04 Replace XX05 Replace XX06 Replace XX08 Unknown Ink cartridge message description Procedure The ink cartridge may be badly seated. An electrical connection is faulty. The ink cartridge has an air leak that prevents the ink pumping to the printer. The smart chip inside the ink cartridge contains incorrect information. The error detected means that you cannot continue to use this ink cartridge. The printer has detected an incorrect ink cartridge The printer detects that the ink cartridge does not match the rest of the ink system already installed. Use genuine HP components for excellent image quality from your printer. If you choose to continue printing with this ink supply you may not have a properly functioning or reliable ink level indicator. The solid bar showing the ink level will be replaced by a patterned bar. You may not know when the ink supply is running low or empty. Printing with an empty ink supply may seriously damage your printhead, ink tubes, and printer. Any damage resulting from use of this supply or non-HP ink is not covered under your printer warranty. 1. Remove the ink cartridge and reinsert. 2. Replace the ink cartridge. 1. Remove the ink cartridge and reinstall. 2. Replace the ink cartridge Ensure it is an HP 705 cartridge and that it is installed into the correct position. Ensure that the printheads and the ink cartridges are HP 705. Select Yes to replace your cartridge with a genuine HP 705 cartridge, No to continue. 5-12 HP Designjet 5100 printer Customer Reference Guide

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5-12
Front-panel messages
HP Designjet 5100 printer Customer Reference Guide
Ink cartridge error messages
Status code
XX ranges from
60 - 85
Ink cartridge message
description
Procedure
XX02 Reseat
The ink cartridge may be
badly seated. An electrical
connection is faulty.
1. Remove the ink cartridge and re-
insert.
2. Replace the ink cartridge.
XX03 Replace
The ink cartridge has an air
leak that prevents the ink
pumping to the printer.
1. Remove the ink cartridge and re-
install.
2. Replace the ink cartridge
XX04 Replace
The smart chip inside the ink
cartridge contains incorrect
information. The error detected
means that you cannot
continue to use this ink
cartridge.
XX05 Replace
The printer has detected an
incorrect ink cartridge
Ensure it is an HP 705 cartridge and
that it is installed into the correct
position.
XX06 Replace
The printer detects that the ink
cartridge does not match the
rest of the ink system already
installed.
Ensure that the printheads and the ink
cartridges are HP 705.
XX08 Unknown
Use genuine HP components
for excellent image quality
from your printer. If you choose
to continue printing with this
ink supply you may not have a
properly functioning or reliable
ink level indicator. The solid
bar showing the ink level will
be replaced by a patterned
bar. You may not know when
the ink supply is running low
or empty. Printing with an
empty ink supply may seriously
damage your printhead, ink
tubes, and printer. Any
damage resulting from use of
this supply or non-HP ink is not
covered under your printer
warranty.
Select Yes to replace your cartridge
with a genuine HP 705 cartridge, No
to continue.