HP Deskjet 3050 User Guide - Page 50
Phone support period, Placing a call, Support phone numbers, After the phone support period - ink cartridges
View all HP Deskjet 3050 manuals
Add to My Manuals
Save this manual to your list of manuals |
Page 50 highlights
Solve a problem Chapter 8 • Support phone numbers • After the phone support period Phone support period One year of phone support is available in North America, Asia Pacific, and Latin America (including Mexico). To determine the duration of phone support in Europe, the Middle East, and Africa, go to www.hp.com/support. Standard phone company charges apply. Placing a call Call HP support while you are in front of the computer and the product. Be prepared to provide the following information: • Product name (HP Deskjet 3050 All-in-One series) • Model number (located inside the cartridge door) Product No. xxxxxx Model No. xxxxx xx HP Ink Cartridge • Serial number (located on the back or bottom of the product) • Messages that appear when the situation occurs • Answers to these questions: ◦ Has this situation happened before? ◦ Can you re-create it? ◦ Did you add any new hardware or software to your computer at about the time that this situation began? ◦ Did anything else occur prior to this situation (such as a thunderstorm, product was moved, etc.)? Support phone numbers For the most current HP list of telephone support numbers and call costs information, see www.hp.com/support. After the phone support period After the phone support period, help is available from HP at an additional cost. Help may also be available at the HP online support Web site: www.hp.com/support. Contact your HP dealer or call the support phone number for your country/region to learn more about support options. 48 Solve a problem