HP Deskjet 350c HP DeskJet 350 Printer - (English) User's Guide
HP Deskjet 350c Manual
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- HP Deskjet 350c | HP DeskJet 350 Printer - (English) User's Guide - Page 1
User's Guide HP DeskJet 350 Series - HP Deskjet 350c | HP DeskJet 350 Printer - (English) User's Guide - Page 2
®, MS-DOS®, Windows®, and Windows NT® are registered trademarks of the Microsoft Corporation Panasonic® is a registered trademark of Matsushita Electric Industrial Co., Ltd. Notice The information contained in this document is subject to change without notice. Hewlett-Packard makes no warranty - HP Deskjet 350c | HP DeskJet 350 Printer - (English) User's Guide - Page 3
- HP Deskjet 350c | HP DeskJet 350 Printer - (English) User's Guide - Page 4
Using the Battery Pack Installing the Battery Pack Removing the Battery Pack Charging the Battery Pack Troubleshooting How to find answers Paper Jam Printer Is Not Responding Paper Feed Problems Paper Skew Problem Blank Page Printed Printer Lights Blink Supplies and Accessories Print Cartridges - HP Deskjet 350c | HP DeskJet 350 Printer - (English) User's Guide - Page 5
Cables 21 Accessories 21 HP Premium InkJet Paper 21 HP Premium Transparency Film 21 HP Greeting Card Paper 22 HP Professional Brochure and Flyer Paper 22 HP Restickables 22 Specifications 23 Minimum Margins 25 Customer Support 26 Toolbox 26 Internet 26 HP Telephone Support - HP Deskjet 350c | HP DeskJet 350 Printer - (English) User's Guide - Page 6
• HP website at http:\\www.hp.com\go\dj350 • this User's Guide • the on-screen help Items in the Box HP DeskJet 350 series printer HP Customer Care Guide and Setup Roadmap Portable sheet feeder Power adapter Starter CD Print cartridges and storage container CBi IR Adapter and Ni-MH battery 1 - HP Deskjet 350c | HP DeskJet 350 Printer - (English) User's Guide - Page 7
the printer using the Power button. This ensures that the print cartridge is returned to the home position and locked in place. • Remove the battery pack if you will not be using the printer for more than a month. • Disconnect the printer cable and power adapter and close the portable sheet feeder - HP Deskjet 350c | HP DeskJet 350 Printer - (English) User's Guide - Page 8
DeskJet 350 series printer with a PC or a Macintosh computer. You need to make sure, however, that you have the correct printer cable for your computer. Note: The printer cable is not included in the box with the printer. Follow the steps below to connect the printer to your computer: 1. PC Mac - HP Deskjet 350c | HP DeskJet 350 Printer - (English) User's Guide - Page 9
Loading Paper 1. 2. 3. 4. 5. 6. 4 - HP Deskjet 350c | HP DeskJet 350 Printer - (English) User's Guide - Page 10
Installing Print Cartridges 1. 2. 3. 4. 5. 6. 7. 5 - HP Deskjet 350c | HP DeskJet 350 Printer - (English) User's Guide - Page 11
from its sealed package, leave it in the print cartridge cradle inside the printer. • Do not leave the print cartridge in the open. Store the black or color print cartridge in the storage container when it is not in the printer. • After the factory packing tape has been removed from the print - HP Deskjet 350c | HP DeskJet 350 Printer - (English) User's Guide - Page 12
loading paper Feeding Paper Manually 1. Loading Paper 2. Installing the Portable Sheet Feeder 1. 2. 3. 7 - HP Deskjet 350c | HP DeskJet 350 Printer - (English) User's Guide - Page 13
Using the Portable Sheet Feeder 1. 2. 3. 4. 5. 8 - HP Deskjet 350c | HP DeskJet 350 Printer - (English) User's Guide - Page 14
Notes on loading paper • Load paper with the side to be printed face up. • Use only one type of paper at a time. • The number of sheets that you should load depends on the weight of the paper: Paper Weight 24 lb (90 g/ - HP Deskjet 350c | HP DeskJet 350 Printer - (English) User's Guide - Page 15
paper types Supported Paper Types You can print on transparencies, glossy paper, labels, heavy stock and other special media in the same way that you print on ordinary paper with the HP DeskJet 350 series printer. Transparencies and Glossy Paper • Load transparencies with the rough side up and the - HP Deskjet 350c | HP DeskJet 350 Printer - (English) User's Guide - Page 16
, 32 MB RAM Mac OS 8.1 or above Using optional USB to parallel cable connect only MS-DOS 3.3 or above 486, 66 MHz, 4 MB RAM Recommended Windows 95 or Windows 98 Pentium® 300, 32 MB RAM Windows NT 4.0 or Windows 2000 Pentium® 300, 64 MB RAM Power Mac G3 OS 8.6, 350 MHz, 64 MB RAM iMac OS - HP Deskjet 350c | HP DeskJet 350 Printer - (English) User's Guide - Page 17
POL POR SPA SWE 5. Follow the instructions that appear on the screen to complete the printer software installation. Installing on MS-DOS The printer comes with a configuration utility called DJPMenu that allows you to define or change the settings on the HP DeskJet 350 series printer if your MS-DOS - HP Deskjet 350c | HP DeskJet 350 Printer - (English) User's Guide - Page 18
DJ350 from the right side of the Chooser window. 5. Close the Chooser. Using the Battery Pack Installing the Battery Pack Note: Use ONLY the Ni-MH battery pack which comes standard with the CBi model or the HP DeskJet 350 series rechargeable battery pack (C3394A) which is available for purchase as - HP Deskjet 350c | HP DeskJet 350 Printer - (English) User's Guide - Page 19
Pack Note: Use ONLY the Ni-MH battery pack which comes standard with the CBi model or the specific HP DeskJet 350 series rechargeable battery pack (C3394A) which is available for purchase as an accessory. 1. 2. Note: The Ni-MH battery does not build a memory and hence, you can recharge this - HP Deskjet 350c | HP DeskJet 350 Printer - (English) User's Guide - Page 20
computer. Try printing again. • Check to make sure the print cartridges and paper are loaded correctly. • Check to make sure your HP DeskJet printer is selected as the current or default printer, and that Pause Printing is not selected in the Printer menu. • If the power and Paper Feed lights on the - HP Deskjet 350c | HP DeskJet 350 Printer - (English) User's Guide - Page 21
the printer. • Check for paper that has crumpled and jammed in the printer. Remove the excess paper, then clear the paper jam from the rollers. • When there are no obstructions, turn the printer off, then on again. • If you are unable to resolve this problem, contact HP's customer support services - HP Deskjet 350c | HP DeskJet 350 Printer - (English) User's Guide - Page 22
suitable for use with your HP DeskJet printer. • Make sure you only load one type of paper at a time. • Check that there is sufficient paper in tray. Paper Skew Problem If paper is twisting as it feeds or margins appear crooked, check that the side paper guides are gently pressed against the paper - HP Deskjet 350c | HP DeskJet 350 Printer - (English) User's Guide - Page 23
cartridge. When the amber Battery Charging light blinks when and the green Power light is on, the battery pack charge is low. Plug in the power adapter to begin recharging the battery pack. If the Battery Charging light blinks alternately with the other lights, there is a problem with the printer - HP Deskjet 350c | HP DeskJet 350 Printer - (English) User's Guide - Page 24
not have been released. You might have to return your printer for servicing. See "Customer Support" at the end of this guide. Open the access door. Gently push or tap the print cartridge and print cartridge cradle against the end of the printer. Paper Feed and Power lights are on. An internal - HP Deskjet 350c | HP DeskJet 350 Printer - (English) User's Guide - Page 25
on and try again. • If this does not solve the problem, unplug the power adapter and remove the battery pack. Plug in the power adapter and turn on the printer. • If this procedure does not solve the problem, you need to return the printer for servicing. Make note of the light pattern for the - HP Deskjet 350c | HP DeskJet 350 Printer - (English) User's Guide - Page 26
) for more information. Print Cartridges Black inkjet print cartridge Color inkjet print cartridge C6628A 51649A Cables HP IEEE-1284 compliant parallel cable C3061A Accessories Infrared adapter (IrDA compliant) Ni-MH Battery Macintosh USB kit with USB cable Carrying case C3393A C3394A C3399A - HP Deskjet 350c | HP DeskJet 350 Printer - (English) User's Guide - Page 27
by 11 inches), 20 sheets, 20 envelopes A4 (210 by 297 mm), 20 sheets, 20 envelopes HP Professional Brochure and Flyer Paper U.S. Letter (8.5 by 11 inches), 50 sheets A4 (210 by 297 mm), 50 sheets HP Restickables U.S. Letter (8.5 by 11 inches), 10 sheets, 90 stickers A4 (210 by 297 mm), 10 sheets - HP Deskjet 350c | HP DeskJet 350 Printer - (English) User's Guide - Page 28
ink 600 by 300 dpi HP PCL level 3 enhanced Microsoft Windows 3.1x, Windows 95, Windows 98, Windows NT 4.0, Windows 2000, Macintosh, MS-DOS 8 built-in scalable fonts: CG Times, CG Times Italic, Universe, Universe Italic, Courier, Courier Italic, Letter Gothic, Letter Gothic Italic Printer driver - HP Deskjet 350c | HP DeskJet 350 Printer - (English) User's Guide - Page 29
: Pentium 60 MHz processor, 32MB RAM Mac OS 8.1 or above: USB to parallel cable connect Macintosh only MS-DOS 3.3 or above: 486, 4MB RAM Windows 95 and Windows 98: Pentium 300, 32MB RAM Windows NT 4.0 and Windows 2000: Pentium 300, 64 MB RAM Power Mac G3: OS 8.6, 350MHz, 64 MB RAM iMac: OS 8.6, 333 - HP Deskjet 350c | HP DeskJet 350 Printer - (English) User's Guide - Page 30
Minimum Margins The printer does not print to the edge of the page. When you set margins in your software, make sure the margins are not less than the minimum shown in the following illustrations: Printable Area: Portrait Orientation Top margin: Black and color printing 0.08 inch (U.S. Letter, - HP Deskjet 350c | HP DeskJet 350 Printer - (English) User's Guide - Page 31
operating properly and these suggestions do not solve your problem, try using one of the following support services to obtain assistance. Toolbox Note: The Toolbox is only available if you installed the printer driver through SETUP.EXE. The Troubleshooting tab in this program provides easy step-by - HP Deskjet 350c | HP DeskJet 350 Printer - (English) User's Guide - Page 32
The HP Customer Care Center can be reached at any of the following numbers: For 68 96 4 11 Hong Kong 800 96 7729 Hungary 36 (1) 252 4505 India 9111 682 6035 Indonesia 21 350 3408 Ireland 01 662 5525 Italy 02 264 10350 Korea 822 3270 0700 Malaysia 03 295 2566 Mexico D.F. 01 - HP Deskjet 350c | HP DeskJet 350 Printer - (English) User's Guide - Page 33
instructions in the User's Guide. one can step on or trip over the line cord, and the line cord cannot be damaged. 8. If the product does not operate normally, see the "Troubleshooting" section in the User's Guide. 9. There are no user-serviceable parts inside. Refer servicing to qualified service - HP Deskjet 350c | HP DeskJet 350 Printer - (English) User's Guide - Page 34
DI CLASSE 1 PRODUCT CLASY 1 Z DIODAMI (EWHECYCMILED) Appareil à Diode Electriuminescente de Classe 1 ZARIZENI LED TRIY 1 KLASS 1 LED APPARAT LUOKAN 1 LED Energy Consumption Energy Star is a U.S. registered service mark of the United States Environmental Protection Agency. 29 - HP Deskjet 350c | HP DeskJet 350 Printer - (English) User's Guide - Page 35
problems, including those that arise as a result of: a. Improper maintenance or modification; b. Software, media, parts, or supplies not provided or supported by HP; or c. Operation outside the product's specifications. 4. For HP printer products, the use of a non-HP ink cartridge or a refilled ink - HP Deskjet 350c | HP DeskJet 350 Printer - (English) User's Guide - Page 36
EXCEPT FOR THE OBLIGATIONS SPECIFICALLY SET FORTH IN THIS WARRANTY STATEMENT, IN NO EVENT SHALL HP OR ITS THIRD PARTY SUPPLIERS BE LIABLE FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL TO, THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THE HP PRODUCTS TO SUCH CUSTOMERS. 31 - HP Deskjet 350c | HP DeskJet 350 Printer - (English) User's Guide - Page 37
14 color print cartridges installing, 6 ordering, 24 color printing resolution, 26 speed of, 26 ColorSmart II, 26 commands, LPT mode, 16 computer, connecting printer to, 5 connecting cables, 5 portable sheet feeder, 5 power, 5 printer to computer, 5 connections, types supported, 26 contacting HP, 29 - HP Deskjet 350c | HP DeskJet 350 Printer - (English) User's Guide - Page 38
24 inkjet paper, ordering, 24 installing battery pack, 16 portable sheet feeder, 10 print cartridges, 6 printer software, 14 software on Macintosh systems, 16 software on MS-DOS systems, 15 software on Windows systems, 14 Internet, contacting HP, 29 ISO 9296, compliance, 27 L labels sizes supported - HP Deskjet 350c | HP DeskJet 350 Printer - (English) User's Guide - Page 39
button, illustration and description, 4 paper feed problems, 20 parallel cables connecting, 5 ordering, 24 part numbers, supplies and accessories, 24 PC, connecting printer to, 5 PCL, level supported, 26 plug and play, 14 Poland, EMI certification, 27 portable sheet feeder attaching, 5 capacity, 26 - HP Deskjet 350c | HP DeskJet 350 Printer - (English) User's Guide - Page 40
27 types of media not supported, 13 supported, 26 U UL certification, 27 uninstalling battery pack, 16 portable sheet feeder, 12 United States, safety and EMI certifications, 27 universal power supply, 27 Universe font, 26 USA, safety and EMI certifications, 27 USB cables connecting, 5 ordering, 24 - HP Deskjet 350c | HP DeskJet 350 Printer - (English) User's Guide - Page 41
Operations Hewlett-Packard Singapore (Pte) Ltd 20 Gul Way, Singapore 629196 Venture Manufacturing (Singapore) Ltd. 5006 Ang Mo Kio Avenue 5 #05-01/12 TECHplace II Singapore 569873 declares, that the product Product Name: Model Number: Product Options: HP DeskJet 350C, HP DeskJet 350Cbi C2697A - HP Deskjet 350c | HP DeskJet 350 Printer - (English) User's Guide - Page 42
© Copyright 2000 Hewlett-Packard Company http://www.hp.com/go/dj 350
HP DeskJet 350 Series
User’s Guide