HP Deskjet 350c HP DeskJet 350 Printer - (English) User's Guide - Page 22

Paper Feed Problems • Check that there is no paper jam. • Make sure the paper width adjusters fit snugly against the left and edges of the paper stack. • Some paper types are not suitable for use with your HP DeskJet printer. • Make sure you only load one type of paper at a time. • Check that there is sufficient paper in tray. Paper Skew Problem If paper is twisting as it feeds or margins appear crooked, check that the side paper guides are gently pressed against the paper. Blank Page Printed • Each new print cartridge is packaged with protective plastic tape covering the ink nozzles. Check each print cartridge and remove tape, if necessary. • If you are printing black text and a blank page prints, your black print cartridge may be empty. Replace the black print cartridge. • Check to make sure your HP DeskJet printer is selected as the current or default printer. Printer Lights Blink • Did the Power Light Flash? When printing the self-test, the printer power light should flash. If your power light doesn't flash, make sure your printer cable is connected properly. Check the Power Connections • Is the Power Strip or Surge Protector Faulty? If your printer is connected to a surge protector or power strip, disconnect the printer from the power strip and connect it to a power outlet. Power on your printer. If your printer powers on, your power strip or surge protector is probably faulty. • Is the Power Outlet Faulty? If your printer is already connected to a power outlet, try connecting your printer to a different power outlet and power on your printer. If your printer powers on, your power outlet is probably faulty. • Is the Printer Cable Faulty? Disconnect the parallel cable from the printer and power on your printer. If your printer powers on, try connecting your printer to your computer using a different cable. If this does not work, reboot the system. Or, try connecting your printer to another system. During normal use, the printer lights blink on and off to give you information about what the printer is doing. When you see this... Do this... The green Power light blinks when the printer is busy. You do not need to do anything. The amber Paper Feed light blinks when the printer is out of paper. Load paper into the sheet feeder (see "Loading Paper"). 17