HP Deskjet 3840 HP Deskjet 3840 Printer series - (Macintosh OS 9) User's Guide
HP Deskjet 3840 Manual
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- HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS 9) User's Guide - Page 1
's Guide 1 HP Deskjet 3840 series printer To find an answer to a question, select one of the following topics: • Notices • Special features • Getting started • Connecting to the printer • Printing photos • Printing other documents • Printing tips • Printer software • Maintenance • Troubleshooting - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS 9) User's Guide - Page 2
of Adobe Systems Incorporated. © 2004 Copyright Hewlett-Packard Development Company, L.P. 2.2 Terms and conventions The following terms and conventions are used in the user's guide. Terms The HP Deskjet printer may be referred to as the HP printer or printer. Cautions, warnings, and notes A Caution - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS 9) User's Guide - Page 3
HP Deskjet 3840 series printer User's Guide Caution: Do not touch the print cartridge ink nozzles or copper contacts. Touching these parts will result in clogs, ink failure, and bad electrical connections. A Warning indicates possible harm to you or to others. For example: Warning: Keep both new and - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS 9) User's Guide - Page 4
HP Deskjet 3840 series printer User's Guide 3 Special features Congratulations! You have purchased an HP Deskjet printer that is equipped with several exciting features: • Brilliant photo-quality printing: Great printing performance with the black and tri-color print cartridges installed. • Six-ink - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS 9) User's Guide - Page 5
HP Deskjet 3840 series printer User's Guide 4 Getting started For an overview of the printer features, see the printer features page. Click the appropriate topic for a description of a printer feature: • Buttons and light • Paper trays • Print cartridges • Ink-backup mode 4.1 Printer features The HP - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS 9) User's Guide - Page 6
HP Deskjet 3840 series printer User's Guide 1. Print cartridges 2. Ink-backup mode 1. USB port 4.2 Buttons and light Use the printer buttons to turn the printer on and off and to cancel a print job. 6 - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS 9) User's Guide - Page 7
HP Deskjet 3840 series printer User's Guide 1. Power button and light 2. Print Cancel button Power button and light The Power button turns the printer on and off. After you press the Power button, a few seconds might elapse before the printer turns on. The light on the Power button gives you visual - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS 9) User's Guide - Page 8
HP Deskjet 3840 series printer User's Guide 2. Lower the In tray 3. Lower the Out tray 4. Pull out the Out-tray extension, and then unfold the Out-tray extension stop. 8 - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS 9) User's Guide - Page 9
HP Deskjet 3840 series printer User's Guide 5. Lower the printer cover and turn on the printer. In tray The In tray holds paper and other media to be printed. 1. In tray Print on different sizes of media by sliding the paper guide to the right or to the left. 9 - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS 9) User's Guide - Page 10
HP Deskjet 3840 series printer User's Guide 1. Press and slide the paper guide Out tray Printed pages are deposited in the Out tray. 1. Out tray Raise the printer cover and the Out tray to load paper. Lower the printer cover and the Out tray before printing. To prevent paper from falling out of the - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS 9) User's Guide - Page 11
HP Deskjet 3840 series printer User's Guide Folding the paper trays Follow these steps to refold the paper trays: 1. Remove the paper or other media from the paper trays, and then turn off the printer. 2. Raise the printer cover. 3. Fold the Out-tray extension stop, and then push the Out-tray - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS 9) User's Guide - Page 12
HP Deskjet 3840 series printer User's Guide 5. Raise the In tray. 6. Reach underneath the In tray, and then lift the tray until it locks into place. 7. Lower the printer cover. 4.4 Print cartridges Three print cartridges are available for use with the printer. 1. Tri-color print cartridge 2. Black - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS 9) User's Guide - Page 13
guide that came with the printer. • HP Inkjet Toolbox: Open the HP Inkjet Toolbox, and then select the Supplies panel. If a print cartridge runs out of ink, the printer can operate in the ink-backup mode. For information about installing a print cartridge, see the print cartridge installation - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS 9) User's Guide - Page 14
HP Deskjet 3840 series printer User's Guide 4.5 Ink-backup mode In the ink-backup mode, the printer operates by using only one print cartridge. The ink-backup mode is initiated when a print cartridge is removed from the print cartridge cradle. For instructions about removing a print cartridge, see - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS 9) User's Guide - Page 15
HP Deskjet 3840 series printer User's Guide 5 Connecting to the printer • USB 5.1 USB The printer connects to the computer with a universal serial bus (USB) cable. For instructions about connecting the printer with a USB cable, see the setup poster that came with the printer. 15 - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS 9) User's Guide - Page 16
Use HP Everyday Photo Paper, Semi-gloss to save money and ink when printing photos. Learn how to add professional touches to your digital photographs: • Use the photo print cartridge for great colors. • Use advanced color settings to improve printed colors. • Print black-and-white photos. • Print to - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS 9) User's Guide - Page 17
HP Deskjet 3840 series printer User's Guide Description Use the Digital Photography panel to set these options: 1. Options Menu: Select from the following options: • Digital Flash: Lighten dark images. Click Automatic to allow the printer driver to automatically balance lightness and darkness. • - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS 9) User's Guide - Page 18
HP Deskjet 3840 series printer User's Guide The 4800 x 1200 optimized dpi print mode is the highest quality resolution for this printer. When 4800 x 1200 optimized dpi is selected in the printer driver, the tri-color print cartridge prints in the 4800 x 1200 optimized dpi mode (up to 4800 x 1200 - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS 9) User's Guide - Page 19
HP Deskjet 3840 series printer User's Guide The photo print cartridge can be purchased separately if it is not included with your product. Installing the photo print cartridge To install the photo print cartridge, remove the black print cartridge from the printer, and then install the photo print - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS 9) User's Guide - Page 20
HP Deskjet 3840 series printer User's Guide 3. Verify that ColorSmart/sRGB is selected in the Image drop-down list. 4. Adjust the Saturation, Brightness, and Color tone to affect how overall colors are printed. 5. Select any other print settings that you want, and then click Print. 6.6 Printing - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS 9) User's Guide - Page 21
HP Deskjet 3840 series printer User's Guide 3. In the Image drop-down list, click Grayscale. 4. Click the High Quality option. 5. Select any other print settings that you want, and then click Print. 6.7 Storing and handling photo paper Follow these instructions to maintain the quality of your HP - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS 9) User's Guide - Page 22
, see the photo paper storage instructions. • Do not print borderless photos in ink-backup mode. Always have two print cartridges installed in the printer. • Do not exceed the In-tray capacity: Up to 30 sheets. Preparing to print 1. Raise the printer cover. 2. Slide the paper guide to the left - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS 9) User's Guide - Page 23
HP Deskjet 3840 series printer User's Guide 4. Place the photo paper with the side to be printed on facing down and the short edge pointing towards the printer, in the right side of the tray. If you are using a photo paper that has a tear-off tab, verify that the tab is pointing away from the - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS 9) User's Guide - Page 24
• For maximum fade resistance, use HP Premium Plus Photo Paper and install a photo print cartridge in the printer. • To learn how to use the photo printing features, see the photo enhancing page. • Use HP Everyday Photo Paper, Semi-gloss to save money and ink when printing photos. • Verify that the - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS 9) User's Guide - Page 25
HP Deskjet 3840 series printer User's Guide Preparing to print 1. Raise the printer cover. 2. Slide the paper guide to the left. 3. Raise the Out tray. 4. Place the photo paper, with the side to be printed on facing down and the short edge pointing towards the printer, in the right side of the In - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS 9) User's Guide - Page 26
HP Deskjet 3840 series printer User's Guide 6.11 Large photos with a white border Guidelines • For high-quality results, use a photo print cartridge in combination with the tricolor print cartridge. • For maximum fade resistance, use HP Premium Plus Photo Paper and install a photo print cartridge in - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS 9) User's Guide - Page 27
HP Deskjet 3840 series printer User's Guide • Orientation: The appropriate orientation 2. Click OK. 3. Open the Print dialog box. 4. Select the Paper Type/Quality panel, and then select the following settings: • Paper Type: Select Photo paper, and then click the appropriate photo paper type. • Print - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS 9) User's Guide - Page 28
the quality of your printouts using these printing tips. Printer software Learn about the printer software. 7.1 E-mail Guidelines Do not exceed the In-tray capacity: Up to 100 sheets. Preparing to print 1. Raise the printer cover. 2. Slide the paper width guide to the left. 3. Raise the Out tray - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS 9) User's Guide - Page 29
HP Deskjet 3840 series printer User's Guide 4. Place paper with the side to be printed on facing down in the In tray, and then push the paper into the printer until it stops. 5. Lower the Out tray. 6. Slide the paper guide firmly against the edge of the paper. 7. Lower the printer cover. Printing 1. - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS 9) User's Guide - Page 30
HP Deskjet 3840 series printer User's Guide 4. Place the paper with the side to be printed on facing down in the In tray, and then push the paper into the printer until it stops. Note: If you are using letterhead, verify that letterhead is facing down and towards the interior of the printer. 5. - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS 9) User's Guide - Page 31
HP Deskjet 3840 series printer User's Guide 2. Slide the paper width guide to the left. 3. Raise the Out tray. 4. Place the paper with the side to be printed on facing down in the In tray, and then push the paper into the printer until it stops. 5. Lower the Out tray. 6. Slide the paper guide firmly - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS 9) User's Guide - Page 32
HP Deskjet 3840 series printer User's Guide • Do not exceed the In-tray capacity: Up to 10 envelopes. Preparing to print 1. Raise the printer cover. 2. Slide the paper guide to the left. 3. Raise the Out tray. 4. Place the envelopes, with the side to be printed on facing down and the flap to the - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS 9) User's Guide - Page 33
HP Deskjet 3840 series printer User's Guide • Do not exceed the In-tray capacity: Up to 30 sheets. Preparing to print 1. Raise the printer cover. 2. Slide the paper width guide to the left. 3. Raise the Out tray. 4. Place brochure paper with the side to be printed on facing down in the In tray, and - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS 9) User's Guide - Page 34
HP Deskjet 3840 series printer User's Guide • Do not exceed the In-tray capacity: Up to 20 cards. Preparing to print 1. Raise the printer cover. 2. Slide the paper guide to the left. 3. Raise the Out tray. 4. Fan the edges of the greeting cards to separate them, and then align the edges. 5. Place - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS 9) User's Guide - Page 35
HP Deskjet 3840 series printer User's Guide • Do not exceed the In-tray capacity: Up to 30 transparencies. Preparing to print 1. Raise the printer cover. 2. Slide the paper guide to the left. 3. Raise the Out tray. 4. Place the transparencies with the side to be printed on facing down, and the - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS 9) User's Guide - Page 36
HP Deskjet 3840 series printer User's Guide 7.8 Labels Guidelines • Use only labels that are designed specifically for inkjet printers. • labels (use only lettersize or A4-size sheets). Preparing to print 1. Raise the printer cover. 2. Slide the paper guide to the left. 3. Raise the Out tray. 4. Fan - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS 9) User's Guide - Page 37
HP Deskjet 3840 series printer User's Guide • Paper Type: The appropriate paper type • Print Quality: Normal, Best, or Maximum dpi 4. Select any other print settings that you want, and then click Print. 7.9 Index cards and other small media Guidelines • Use only cards and small media that meet the - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS 9) User's Guide - Page 38
HP Deskjet 3840 series printer User's Guide 2. Open the Print dialog box. 3. Select the Paper Type/Quality panel, and then specify the following settings: • Paper Type: The appropriate paper type • Print Quality: Normal, Best, or Maximum dpi 4. Select any other print settings that you want, and then - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS 9) User's Guide - Page 39
HP Deskjet 3840 series printer User's Guide 5. Lower the Out tray. 6. Slide the paper guide firmly against the edge of the paper. 7. Lower the printer cover. Printing To print a booklet, follow these steps: 1. Open the Print dialog box. 2. Select the Layout panel. 3. In the menu, click Booklet. 4. - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS 9) User's Guide - Page 40
HP Deskjet 3840 series printer User's Guide 6. Select any other printer setting that you want, and then click Print. 7. When prompted, reload the printed pages in the In tray as shown below. 8. Click Continue to finish printing the booklet. 7.11 Posters Guidelines • After the sections of a poster - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS 9) User's Guide - Page 41
HP Deskjet 3840 series printer User's Guide 5. Lower the Out tray. 6. Slide the paper guide firmly against the edge of paper. 7. Lower the printer cover. Printing 1. If necessary, open the Page Setup dialog box and set the paper size and orientation options. 2. Open the Print dialog box. 3. Select - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS 9) User's Guide - Page 42
HP Deskjet 3840 series printer User's Guide • Do not exceed the In-tray capacity: Up to 20 transfer papers. Preparing to print 1. Raise the printer cover. 2. Slide the paper guide to the left. 3. Raise the Out tray. 4. Place the iron-on transfer paper, with the side to be printed on facing down, in - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS 9) User's Guide - Page 43
HP Deskjet 3840 series printer User's Guide • Paper Type: The appropriate paper type. Consult the instructions that came with your iron-on transfer paper. • Print Quality: Normal, Best, or Maximum dpi. 4. Select any other print settings that you want, and then click Print. 43 - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS 9) User's Guide - Page 44
HP Deskjet 3840 series printer User's Guide 8 Printing tips Save time • Print from back to front. • Print collated copies. Save money • Print a two-sided document. • Print multiple pages on a single sheet of paper. • Use HP Everyday Photo Paper, Semi-gloss to save money and ink when printing photos. - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS 9) User's Guide - Page 45
HP Deskjet 3840 series printer User's Guide 3. Select one of the following options for the Print Order: • Front to back: Prints the first page of the document first. • Back to front: Prints the first page of the document last. This is the appropriate setting for most print jobs. 4. Select any other - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS 9) User's Guide - Page 46
HP Deskjet 3840 series printer User's Guide 3. In the Copies box, type the number of copies that you want to print. 4. Select the Collated check box. 5. Select any other print settings that you want, and then click Print. 8.3 Manual two-sided printing Follow these instructions to print a two-sided - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS 9) User's Guide - Page 47
HP Deskjet 3840 series printer User's Guide 5. Select Print Both Sides, and then select Manual. 6. Select the appropriate binding: Book binding Tablet binding 7. Select any other print settings that you want, and then click Print. The printer automatically prints odd-numbered pages first. 8. After - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS 9) User's Guide - Page 48
HP Deskjet 3840 series printer User's Guide • Tablet binding with portrait orientation: Reload the paper as shown below: • Tablet binding with landscape orientation: Reload the paper as shown below: 8.4 Printing multiple pages on a single sheet of paper The printer software allows you to print - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS 9) User's Guide - Page 49
HP Deskjet 3840 series printer User's Guide 3. In the drop-down list, click Multiple Pages Per Sheet. 4. In the Pages per Sheet drop-down list, select the number of pages that you want to appear on each sheet of paper. 5. If you want a border to appear around each page image that is printed on the - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS 9) User's Guide - Page 50
HP Deskjet 3840 series printer User's Guide 3. In the Paper Type drop-down list, click the specific paper type. 4. Select any other print settings that you want, and then click Print. 8.6 Selecting a print quality Follow these steps to select a print quality from the printer software: 1. Open the - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS 9) User's Guide - Page 51
HP Deskjet 3840 series printer User's Guide 2. In the Scaling (%) box, type the percentage by which you want to shrink or enlarge the document. • Type a number from 25 to 99 to reduce a document image. • Type a number from 101 to 400 to enlarge a document image. 3. Click OK, and then print the - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS 9) User's Guide - Page 52
the status of a print job • Printing from the computer desktop 9.1 Print settings The printer is controlled by software that is installed on your computer. Use the printer software, known as the printer driver, to change the print settings for a document. To specify the paper size, scaling, and - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS 9) User's Guide - Page 53
HP Deskjet 3840 series printer User's Guide You can use the Page Setup dialog box to do the following tasks: • Set the paper size for a document. • Resize a document. • Specify the document orientation. 9.3 Print dialog box Use the Print dialog box to modify print settings for the document that you - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS 9) User's Guide - Page 54
HP Deskjet 3840 series printer User's Guide • Choosing the printer • Setting the printer as your default printer • Checking the status of the printer Choosing the printer Follow these steps to choose the printer: 1. Select Chooser from the Apple menu. 2. Click the HP printer icon on the left side of - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS 9) User's Guide - Page 55
HP Deskjet 3840 series printer User's Guide • Click the control strip printer icon, and then select the printer name. • Click the desktop printer icon, and then click Set Default Printer in the Printing menu. Checking the status of the printer The printer desktop icon shows you the status of the - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS 9) User's Guide - Page 56
HP Deskjet 3840 series printer User's Guide 1. Control Buttons: Select a print job in the print queue, and then click one of the following buttons to control printing: Pause a print job. Restart printing. Set the print time. Delete a print job. 2. Column Titles: Click a column title to sort print - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS 9) User's Guide - Page 57
HP Deskjet 3840 series printer User's Guide • Select the icons for the documents that you want to print, click File, and then click Print. Select the options that you want from the Print dialog box, and then click Print. 57 - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS 9) User's Guide - Page 58
HP Deskjet 3840 series printer User's Guide 10 Maintenance • Installing print cartridges • Aligning print cartridges • Calibrating color • Automatically cleaning print cartridges • Manually cleaning print cartridges • Printing a test page • View estimated ink levels • Removing ink from skin and - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS 9) User's Guide - Page 59
guide that came with the printer. • HP Inkjet Toolbox: Open the HP Inkjet Toolbox, and then select the Supplies panel. If a print cartridge runs out of ink, the printer can operate in the ink-backup mode. For information about installing a print cartridge, see the print cartridge installation - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS 9) User's Guide - Page 60
HP Deskjet 3840 series printer User's Guide 1. Press the Power button. 2. Lift the printer cover. 3. Push down on the print cartridge. 4. Slide the print cartridge out of the cradle. 4. Remove the replacement print cartridge from its packaging and carefully remove the plastic tape. Hold the print - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS 9) User's Guide - Page 61
HP Deskjet 3840 series printer User's Guide 1. Ink nozzles 2. Copper contacts 5. Slide the print cartridge firmly into the cradle at a slight upward angle until you feel resistance. 6. Push the cartridge into the cradle. You hear a snap when the print cartridge is correctly positioned. 7. Close the - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS 9) User's Guide - Page 62
HP Deskjet 3840 series printer User's Guide 10.2 Aligning print cartridges After installing a print cartridge, align the print cartridges to ensure the best print quality. To calibrate the print cartridges: 1. Load letter-size or A4-size plain white paper in the In tray. 2. Open the HP Inkjet - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS 9) User's Guide - Page 63
Disconnect the power cord from the back of the printer. 3. Remove the print cartridges and place them on a piece of paper with the nozzle plate facing up. 1. Nozzle plate Caution: Do not leave the print cartridges outside the printer for more than 30 minutes. Cleaning instructions 1. Lightly moisten - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS 9) User's Guide - Page 64
HP Deskjet 3840 series printer User's Guide 2. Wipe the face and edges of the first print cartridge with the cotton swab. Caution: Do not wipe the nozzle plate. Touching the ink nozzles will result in clogs, ink failure, and bad electrical connections. 1. Nozzle plate 2. Face and edges of print - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS 9) User's Guide - Page 65
HP Deskjet 3840 series printer User's Guide 7. Connect the power cord to the back of the printer. 8. Print a test page. 9. Repeat the cleaning procedure if ink streaks continue to appear on printed pages. 10.6 Printing a test page Follow these steps to print a test page: 1. Open the HP Inkjet - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS 9) User's Guide - Page 66
HP Deskjet 3840 series printer User's Guide • Do not remove the plastic tape covering the ink nozzles until you are ready to install the print cartridge in the printer. If the plastic tape has been removed from the print cartridge, do not attempt to reattach it. Reattaching the tape damages the - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS 9) User's Guide - Page 67
HP Deskjet 3840 series printer User's Guide 10.10 Using the HP Inkjet Toolbox The HP Inkjet Toolbox contains tools to calibrate the printer, clean the print cartridges, print a test page, and find Web site support information. Opening the HP Inkjet Toolbox 1. Double-click the Macintosh HD icon on - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS 9) User's Guide - Page 68
HP Deskjet 3840 series printer User's Guide • Calibrate: Calibrates the print cartridges. • Calibrate Color: Adjusts color to correct problems with tint. • Supplies: Provides print cartridge selection numbers. • Support: Provides access to the HP Web site where you can find support for the printer - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS 9) User's Guide - Page 69
HP Deskjet 3840 series printer User's Guide 11 Troubleshooting • Printer is not printing • Paper jam • Paper problems • Print quality is poor • Document is misprinted • Photos are not printing correctly • Borderless printing problems • Error messages • Printer lights are on or flashing • Document - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS 9) User's Guide - Page 70
protector. If the printer still does not print Select the topic below that best describes the problem: • Paper jam • Out-of-paper message 11.2 Paper jam Follow each of these steps until the paper jam is cleared. 1. Press the Power button to turn off the printer. 2. Disconnect the power cable and the - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS 9) User's Guide - Page 71
HP Deskjet 3840 series printer User's Guide 7. Reload paper in the In tray. 8. Reconnect the power cord and USB cable. 9. Press the Power button to turn on the printer. 10. Reprint the document. 11.3 Paper problems Printer prints on multiple sheets at once Paper weight The printer might print on - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS 9) User's Guide - Page 72
HP Deskjet 3840 series printer User's Guide 11.4 Print quality is poor Streaks and missing lines If your printed pages are missing lines or dots, or if streaks appear, the print cartridges might be low on ink or might need to be cleaned. Print is faded • Verify that neither of the print cartridges - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS 9) User's Guide - Page 73
HP Deskjet 3840 series printer User's Guide 2. Select the Ink panel. 3. Move the Ink Density slider toward Light or Heavy. 4. Click Print. 11.5 Document is misprinted Text and images are misaligned If the text and images on your printouts are misaligned, then align the print cartridges. Document is - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS 9) User's Guide - Page 74
HP Deskjet 3840 series printer User's Guide Change the appropriate print settings within the software application to match the settings on the Print or Page Setup dialog boxes. 11.6 Photos are not printing correctly Check the paper tray 1. Place the photo paper in the In tray with the side to be - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS 9) User's Guide - Page 75
HP Deskjet 3840 series printer User's Guide 11.7 Borderless printing problems Guidelines When printing borderless printouts, follow these guidelines: • Open the file in a software application and assign the image size. Ensure that the size corresponds to the paper size on which you want to print the - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS 9) User's Guide - Page 76
HP Deskjet 3840 series printer User's Guide Fading occurs near the edges of a printout Try the following: • Install a photo print cartridge in the printer. • Rotate the image 180 degrees. Streaks appear in a light portion of a printout Try the following: • Install a photo print cartridge in the - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS 9) User's Guide - Page 77
HP Deskjet 3840 series printer User's Guide Image is printed at an angle Follow these steps if the image is printed at an angle: 1. Remove all paper from the paper tray. 2. Load the photo paper correctly in the paper tray. 3. Verify that the paper guide fits firmly against the edge of the paper. - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS 9) User's Guide - Page 78
HP Deskjet 3840 series printer User's Guide If the border appears above the tear-off tab, then align the print cartridges. 11.8 Power light is flashing • If the Power light is on, the printer is either printing or ready to print. • If the Power light is off, the printer is off. • If the Power light - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS 9) User's Guide - Page 79
HP Deskjet 3840 series printer User's Guide 1. Power light What the flashing light means The Power light can flash for several reasons: • The printer cover is open. • The printer is out of paper. • There is a problem with the printer, such as a paper jam or a problem with a print cartridge. If an - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS 9) User's Guide - Page 80
HP Deskjet 3840 series printer User's Guide Computer does not meet system requirements If your computer does not have enough RAM or does not have a large amount of free space on the hard drive, then the printer processing time will be longer. 1. Verify that the computer hard disk space, RAM, and - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS 9) User's Guide - Page 81
see Power light is flashing. 11.11 If you continue to have problems If you continue to have problems after investigating the troubleshooting topics, turn off your computer and then restart it. If you still have problems after restarting your computer, go to HP customer support at www.hp.com/support - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS 9) User's Guide - Page 82
HP Deskjet 3840 series printer User's Guide 12 Specifications • Printer specifications • Environmental statement • Print cartridge recovery 12.1 Printer specifications See the reference guide that came with your printer for complete printer specifications, including the following information: • - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS 9) User's Guide - Page 83
then disconnecting the end of the printer power cord from the electrical source. 12.3 Print cartridge recovery Customers interested in recycling their genuine HP print cartridges can participate in HP's Planet Partner's Program for inkjet cartridges. HP offers this program in more countries/regions - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS 9) User's Guide - Page 84
HP Deskjet 3840 series printer User's Guide Because HP's unique recycling processes are very sensitive to material contamination, we cannot take back and recycle cartridges from other manufacturers. The end products of the recycling process are used in the manufacture of new products, and HP must - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS 9) User's Guide - Page 85
HP Deskjet 3840 series printer User's Guide 13 Supplies • Paper • USB cables • Print cartridges Note: The availability of supplies and accessories varies by country/region. 13.1 Paper supplies This list is subject to change. For an updated list, go to HP customer support at www.hp.com/support. Note: - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS 9) User's Guide - Page 86
HP Deskjet 3840 series printer User's Guide HP Tri-Fold Brochure Paper, Matte Q5543A Letter, 100 sheets HP Premium Inkjet Transparency Film C3828A Letter, 20 sheets C3834A Letter, 50 sheets C3832A A4, 20 sheets C3835A A4, 50 sheets HP Premium Plus Photo Paper, Glossy Q2502A 4x6 in, 60 sheets (U.S.) - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS 9) User's Guide - Page 87
HP Deskjet 3840 series printer User's Guide Q1935A 10x15 cm, 20 sheets (Japan) HP Premium Plus Photo Paper, Matte Q2506A 4x6 in, Q7891A 10x15 cm, 20 sheets (Europe) Q7894A 10x15 cm, 60 sheets (Europe) HP Photo Paper, Glossy C1846A Letter, 25 sheets (U.S.) C7896A Letter, 50 sheets (U.S.) Q5437A A4, - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS 9) User's Guide - Page 88
HP Deskjet 3840 series printer User's Guide Q5494A Letter, 100 sheets (U.S.) Q5447A Letter, 120 sheets (U.S.) C6039AC Letter, 15 sheets (Canada) C6979AC Letter, 50 sheets (Canada) Q2519A A4, 20 sheets (Europe) C7040A A4, 50 sheets (Europe) HP Premium Photo Paper, Glossy (with tear-off tab) Q1988A - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS 9) User's Guide - Page 89
HP Deskjet 3840 series printer User's Guide HP Everyday Photo Paper, Semi-gloss (with tear-off tab) Q5440A 4x6 in, 100 sheets (U.S.) Q5440AC 4x6 in, 100 sheets (Canada) Q5441A 10x15 cm, 100 sheets (Europe) Q5442A 10x15 cm, 100 sheets (Asia Pacific) HP Everyday Photo Paper, Semi-gloss Q5498A Letter, - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS 9) User's Guide - Page 90
HP Deskjet 3840 series printer User's Guide HP Textured Greeting Cards, Ivory, Half-Fold C6828A 20 sheets HP Textured Greeting Cards, Cream, Half-Fold C6829A 20 sheets HP Textured Greeting Cards, White, Half-Fold C7019A 20 sheets HP Linen Greeting Cards, White, Half-Fold C1788A 20 sheets HP Linen - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS 9) User's Guide - Page 91
HP Deskjet 3840 series printer User's Guide Index A acknowledgements aligning print cartridges B borderless photos border appears buttons Power Print Cancel C cleaning print cartridges manually collated copies color calibration color settings contrast enhancement conventions D default printer, - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS 9) User's Guide - Page 92
HP Deskjet 3840 series printer User's Guide I In tray index cards ink-backup mode ink, removing ink from skin and clothing L light flashing power M maintenance manually cleaning the print cartridges maximum dpi N notices O orientation Out tray P page size paper jam paper supplies paper trays In tray - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS 9) User's Guide - Page 93
HP Deskjet 3840 series printer User's Guide enhancing large photos with a border maximum dpi small photos with a border storing photo paper photos, printing Power button Print Cancel button print cartridges aligning black print cartridge calibrating cleaning automatically cleaning manually - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS 9) User's Guide - Page 94
HP Deskjet 3840 series printer User's Guide documents e-mail envelopes greeting cards index cards iron-on transfers labels letters multiple pages on single sheet photos posters selecting a paper type transparencies two-sided printing, manual with one print cartridge R recycling print cartridges - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS 9) User's Guide - Page 95
HP Deskjet 3840 series printer User's Guide document is printed off-center error messages paper jam parts of the document are printed in the wrong place parts of the document are missing print is faded printer does not turn on printer is not printing printer is slow printer light is flashing printer
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HP Deskjet 3840 series printer
To find an answer to a question, select one of the following topics:
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Notices
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Printer software
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Maintenance
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Supplies
HP Deskjet 3840 series printer User's Guide
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