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HP ENVY 12-g000 User Guide - Page 74

HP PC Hardware Diagnostics UEFI

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Index A AC adapter and battery light, identifying 5, 6 accessibility 61 action keys identifying 12 using 13 airplane mode 21 airplane mode key 13, 21 antivirus software, using 44 audio 25 headphones 25 headsets 26 sound settings 26 speakers 25 audio-out (headphone)/audio-in (microphone) combo jack, identifying 6 B backing up software and information 45 backup, creating 53 backups 53 battery conserving power 35 discharging 35 factory-sealed 36 finding information 35 low battery levels 35 resolving low battery level 36 battery charge 35 battery information, finding 35 battery power 34 best practices 1 BIOS determining version 46 downloading an update 47 starting the Setup Utility 46 updating 46 Bluetooth device 21, 23 Bluetooth label 17 boot order, changing 57 bottom 17 buttons left TouchPad 10 power 14 right TouchPad 10 C camera 7 identifying 15 using 25 camera light, identifying 7 camera, identifying 7 caps lock light, identifying 11 caring for your computer 39 cleaning your computer 39 components bottom 14 display 7 left side 6 pen 16 rear 15 right side 5 top 14 connecting to a network 21 connecting to a wireless network 21 connecting to a WLAN 22 connecting to LAN 24 connector, power 5, 6 corporate WLAN connection 22 critical battery level 36 D data transfer 27 Disk Cleanup software 38 Disk Defragmenter software 38 docking connector, identifying 14 E electrostatic discharge 60 esc key, identifying 12 external power, using 36 F factory-sealed battery 36 fingerprints, registering 43 firewall software 44 fn key, identifying 12 four-finger tap TouchPad gesture 29 G GPS 23 H headphones, connecting 25 headsets, connecting 26 Hibernation exiting 33 initiated during critical battery level 36 initiating 33 high-definition devices, connecting 26 HP 3D DriveGuard 38 HP Fast Charge 34 HP Mobile Broadband activating 23 IMEI number 23 MEID number 23 HP PC Hardware Diagnostics UEFI downloading 50 starting 50 using 49 HP PC Hardware Diagnostics Windows downloading 48 installing 49 using 48 HP Recovery Manager correcting boot problems 57 starting 56 HP Recovery media recovery 56 using 54 HP Recovery partition recovery 56 removing 57 HP resources 2 HP Touchpoint Manager 45 I IMEI number 23 62 Index

Section	Page
Starting right	13
Best practices	13
More HP resources	14
Getting to know your computer	16
Locating hardware	16
Locating software	16
Right side	17
Left side	18
Display	19
Keyboard softcover	20
Connecting the keyboard softcover	20
Closing and opening the keyboard softcover	20
Removing the keyboard softcover	22
TouchPad	22
Lights	23
Special keys	24
Action keys	25
Top	26
Bottom	26
Rear	27
Pen	28
Labels	29
Inserting a nano SIM card (select products only)	30
Using the microSD memory card reader	31
Inserting a microSD memory card	31
Removing a microSD memory card	32
Connecting to a network	33
Connecting to a wireless network	33
Using the wireless controls	33
Airplane mode key	33
Operating system controls	33
Connecting to a WLAN	34
Using HP Mobile Broadband (select products only)	35
Using GPS (select products only)	35
Using Bluetooth wireless devices (select products only)	35
Connecting Bluetooth devices	36
Connecting to a wired network—LAN (select products only)	36
Enjoying entertainment features	37
Using the camera	37
Using audio	37
Connecting speakers	37
Connecting headphones	37
Connecting headsets	38
Using sound settings	38
Using video	38
Discovering and connecting to Miracast-compatible wireless displays (select products only)	38
Using data transfer	39
Connecting devices to a USB Type-C port (select products only)	39
Navigating the screen	40
Using TouchPad and touch screen gestures	40
Tap	40
Two-finger pinch zoom	41
Two-finger slide (TouchPad only)	41
Two-finger tap (TouchPad only)	41
Four-finger tap (TouchPad only)	41
Three-finger swipe (TouchPad only)	42
One-finger slide (touch screen only)	43
Using an optional keyboard or mouse	43
Using an on-screen keyboard (select products only)	43
Managing power	44
Using Sleep and Hibernation	44
Initiating and exiting Sleep	44
Initiating and exiting Hibernation (select products only)	45
Shutting down (turning off) the computer	45
Using the Power icon and Power Options	46
Running on battery power	46
Using HP Fast Charge (select products only)	46
Displaying battery charge	47
Finding battery information in HP Support Assistant (select products only)	47
Conserving battery power	47
Identifying low battery levels	47
Resolving a low battery level	48
Resolving a low battery level when external power is available	48
Resolving a low battery level when no power source is available	48
Resolving a low battery level when the computer cannot exit Hibernation	48
Factory-sealed battery	48
Running on external power	48
Maintaining your computer	50
Improving performance	50
Using Disk Defragmenter	50
Using Disk Cleanup	50
Using HP 3D DriveGuard (select products only)	50
Identifying HP 3D DriveGuard status	51
Updating programs and drivers	51
Cleaning your computer	51
Cleaning procedures	51
Cleaning the display	52
Cleaning the sides or cover	52
Cleaning the TouchPad, keyboard, or mouse (select products only)	52
Traveling with or shipping your computer	52
Securing your computer and information	54
Using passwords	54
Setting Windows passwords	54
Setting Setup Utility (BIOS) passwords	55
Using Windows Hello (select products only)	55
Using Internet security software	56
Using antivirus software	56
Using firewall software	56
Installing software updates	56
Using HP Managed Services (select products only)	57
Securing your wireless network	57
Backing up your software applications and information	57
Using an optional security cable (select products only)	57
Using Setup Utility (BIOS)	58
Starting Setup Utility (BIOS)	58
Updating Setup Utility (BIOS)	58
Determining the BIOS version	58
Downloading a BIOS update	59
Using HP PC Hardware Diagnostics	60
Using HP PC Hardware Diagnostics Windows	60
Downloading HP PC Hardware Diagnostics Windows	60
Downloading the latest HP PC Hardware Diagnostics Windows version	61
Downloading HP Hardware Diagnostics Windows by product name or number (select products only)	61
Installing HP PC Hardware Diagnostics Windows	61
Using HP PC Hardware Diagnostics UEFI	61
Starting HP PC Hardware Diagnostics UEFI	62
Downloading HP PC Hardware Diagnostics UEFI to a USB flash drive	62
Downloading the latest HP PC Hardware Diagnostics UEFI version	62
Downloading HP PC Hardware Diagnostics UEFI by product name or number (select products only)	62
Using Remote HP PC Hardware Diagnostics UEFI settings (select products only)	63
Downloading Remote HP PC Hardware Diagnostics UEFI	63
Downloading the latest Remote HP PC Hardware Diagnostics UEFI version	63
Downloading Remote HP PC Hardware Diagnostics UEFI by product name or number	63
Customizing Remote HP PC Hardware Diagnostics UEFI settings	63
Backing up, restoring, and recovering	65
Using Windows tools	65
Creating HP Recovery media (select products only)	65
Using HP Recovery Manager to create recovery media	66
Before you begin	66
Creating the recovery media	66
Using the HP Cloud Recovery Download Tool to create recovery media	67
Restoring and recovery	67
Restoring, resetting, and refreshing using Windows tools	67
Restoring using HP Recovery Manager and the HP Recovery partition	67
Recovering using HP Recovery Manager	67
Recovering using the HP Recovery partition (select products only)	68
Recovering using HP Recovery media	68
Changing the computer boot order	69
Removing the HP Recovery partition (select products only)	69
Specifications	70
Input power	70
Operating environment	71
Electrostatic Discharge	72
Accessibility	73
Supported assistive technologies	73
Contacting support	73

Match case Limit results 1 per page

Index

AC adapter and battery light,

identifying

5, 6

accessibility

action keys

identifying

using

airplane mode

airplane mode key

13, 21

antivirus software, using

audio

headphones

headsets

sound settings

speakers

audio-out (headphone)/audio-in

(microphone) combo jack,

identifying

backing up software and

information

backup, creating

backups

battery

conserving power

discharging

factory-sealed

ﬁnding

information

low battery levels

resolving low battery level

battery charge

battery information,

ﬁnding

battery power

best practices

BIOS

determining version

downloading an update

starting the Setup Utility

updating

Bluetooth device

21, 23

Bluetooth label

boot order, changing

bottom

buttons

left TouchPad

power

right TouchPad

camera

identifying

using

camera light, identifying

camera, identifying

caps lock light, identifying

caring for your computer

cleaning your computer

components

bottom

display

left side

pen

rear

right side

top

connecting to a network

connecting to a wireless network

connecting to a WLAN

connecting to LAN

connector, power

5, 6

corporate WLAN connection

critical battery level

data transfer

Disk Cleanup software

Disk Defragmenter software

docking connector, identifying

electrostatic discharge

esc key, identifying

external power, using

factory-sealed battery

ﬁngerprints,

registering

ﬁrewall

software

fn key, identifying

four-ﬁnger

tap TouchPad gesture

GPS

headphones, connecting

headsets, connecting

Hibernation

exiting

initiated during critical battery

level

initiating

high-deﬁnition

devices, connecting

HP 3D DriveGuard

HP Fast Charge

HP Mobile Broadband

activating

IMEI number

MEID number

HP PC Hardware Diagnostics UEFI

downloading

starting

using

HP PC Hardware Diagnostics Windows

downloading

installing

using

HP Recovery Manager

correcting boot problems

starting

HP Recovery media

recovery

using

HP Recovery partition

recovery

removing

HP resources

HP Touchpoint Manager

IMEI number

Index