HP ENVY 17-2090nr HP ENVY 17 (model numbers 2000 through 2099) - Maintenance a
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- HP ENVY 17-2090nr | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance a - Page 1
HP ENVY 17 (model numbers 2000 through 2099) Maintenance and Service Guide - HP ENVY 17-2090nr | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance a - Page 2
to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors - HP ENVY 17-2090nr | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance a - Page 3
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. - HP ENVY 17-2090nr | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance a - Page 4
iv Safety warning notice - HP ENVY 17-2090nr | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance a - Page 5
parts catalog 16 Service tag ...17 Computer major components 18 Display assembly subcomponents 22 Plastics Kit ...23 Mass storage devices ...24 Miscellaneous parts ...25 Sequential part number listing 26 4 Removal and replacement procedures 30 Preliminary replacement requirements 30 Tools - HP ENVY 17-2090nr | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance a - Page 6
damage 31 Packaging and transporting guidelines 33 Component replacement procedures 35 Service tag ...35 Computer feet ...36 Battery ...37 Primary hard drive 38 RTC battery ...41 Memory module ...42 Secondary hard drive 44 WLAN module ...48 Keyboard ...50 Top cover ...52 Power button board 55 - HP ENVY 17-2090nr | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance a - Page 7
DVD±RW and CD-RW Super Multi Double-Layer Combo Drive specifications 88 7 Backup and recovery ...89 Recovery discs ...90 set requirements 98 Requirements for all countries 98 Requirements for specific countries and regions 99 10 Recycling ...100 Battery ...100 Display ...100 Index ...106 vii - HP ENVY 17-2090nr | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance a - Page 8
viii - HP ENVY 17-2090nr | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance a - Page 9
Category Product Name Processors Chipset Graphics Panel Description HP ENVY 17 Intel® Quad Core™ processors: ● Intel Quad Core i7-2820QM 2.30-GHz processor, (SC turbo up to 3.40-GHz), 8-MB L3 cache, 1600-MHz front side bus (FSB), 45-W ● Intel Quad Core i7-2630QM 2.00-GHz processor, (SC turbo up to - HP ENVY 17-2090nr | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance a - Page 10
/upgradable memory module slots Supports dual-channel memory Supports up to 8192 GB of system RAM DDR3 1333-MHz, PC3-10600 1333-MHz bus speed on computer models equipped with Quad Core processors 1066-MHZ bus speed on computer models equipped with Dual Core and Core Duo processors Supports the - HP ENVY 17-2090nr | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance a - Page 11
dual-array digital microphones with beam-forming, echo-cancellation, noise-suppression software HD audio Beats audio Supports Microsoft Premium Requirements Integrated HP triple bass reflex subwoofer HP TrueVision HD webcam (fixed, no tilt) with activity LED, 1280×800 by 24 frames per second - HP ENVY 17-2090nr | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance a - Page 12
(hot plug/unplug with auto-detect Full-size, backlit, island-style keyboard with DuraCoat Keyboard eject key design with eject icon Supports Multitouch gestures (enabled by default) Taps enable by default 135- and 120-W HP Smart Adapter and 65-W Slim Travel Adapter AC adapters with localized cable - HP ENVY 17-2090nr | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance a - Page 13
Category Description Operating system Preinstalled: ● Windows® 7 Home Premium 64 ● Windows 7 Professional 64 ● Windows 7 Ultimate Serviceability End-user replaceable parts: ● AC adapter ● Battery ● Hard drive (primary and secondary) ● RTC battery ● WLAN module ● Memory modules (2) 5 - HP ENVY 17-2090nr | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance a - Page 14
2 External component identification Top components Display components Item (1) (2) (3) (4) Component WLAN antennas (2)* Internal microphones (2) Webcam light Webcam Description Send and receive wireless signals to communicate with wireless local area networks. Record sound. On: The webcam is in - HP ENVY 17-2090nr | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance a - Page 15
Windows shutdown procedures are ineffective, press and hold the power button for at least 5 seconds to turn off the computer. To learn more about your power settings, select Start > Control Panel > System and Security > Power Options, or refer to the HP Notebook Reference Guide. Top components 7 - HP ENVY 17-2090nr | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance a - Page 16
Keys Item (1) (2) (3) (4) (5) (6) (7) Component esc key fn key Windows logo key Action keys Windows applications key Integrated numeric keypad Optical drive eject key Description Displays system information when pressed in combination with the fn key. Executes frequently used system functions - HP ENVY 17-2090nr | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance a - Page 17
: Caps lock is on. ● Off: Caps lock is off. ● White: The computer is on. ● Blinking white: The computer is in the Sleep state. ● Off: The computer is off or in Hibernation. ● Amber: Computer sound is off. ● Off: Computer sound is on. ● White: An integrated wireless device, such as a wireless local - HP ENVY 17-2090nr | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance a - Page 18
TouchPad Item (1) Component TouchPad off indicator (2) Left TouchPad button (3) Right TouchPad button (4) TouchPad zone Description Turns the TouchPad on and off. Quickly double-tap the TouchPad off indicator to turn the TouchPad on and off. Functions like the left button on an external - HP ENVY 17-2090nr | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance a - Page 19
: The computer is off or in Hibernation. ● Blinking white: The hard drive is being accessed. ● Amber: HP ProtectSmart Hard Drive Protection has temporarily parked the hard drive. NOTE: For information on HP ProtectSmart Hard Drive Protection, refer to the HP Notebook Reference Guide. Produce sound - HP ENVY 17-2090nr | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance a - Page 20
(7) SuperSpeed USB port Description Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. Connects an external VGA monitor or - HP ENVY 17-2090nr | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance a - Page 21
safety information, refer to the Regulatory, Safety, and Environmental Notices. NOTE: When a device is connected to the jack, the computer speakers are disabled. Produces sound when connected to optional powered stereo speakers, headphones, ear buds, a headset, or television audio. WARNING - HP ENVY 17-2090nr | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance a - Page 22
Pro ● MultiMediaCard ● Secure Digital Memory Card ● Secure Digital High Capacity Memory Card ● xD-Picture Card Reads and writes to an optical disc. CAUTION: Do not insert 8-cm optical discs into the optical drive. This can cause damage to the computer. ● Off: The computer is running on battery power - HP ENVY 17-2090nr | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance a - Page 23
to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. Holds the hard drive. Holds the memory modules. Releases the battery from the battery - HP ENVY 17-2090nr | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance a - Page 24
3 Illustrated parts catalog 16 Chapter 3 Illustrated parts catalog - HP ENVY 17-2090nr | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance a - Page 25
. This number provides specific information about the product's hardware components. The part number helps a service technician determine what components and parts are needed. This is the alphanumeric identifier used to locate documents, drivers, and support for the computer. This number describes - HP ENVY 17-2090nr | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance a - Page 26
Computer major components 18 Chapter 3 Illustrated parts catalog - HP ENVY 17-2090nr | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance a - Page 27
17.3-in AG, FG, FHD 603774-001 17.3-in AG, FG, HD 603773-001 NOTE: See Display assembly subcomponents on page 22 for more display component information and spare part numbers. Keyboard (includes keyboard cable and keyboard -001 Power connector cable 617348-001 Computer major components 19 - HP ENVY 17-2090nr | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance a - Page 28
Kit, includes: 603795-001 Hard drive cover Memory module compartment cover Processor (includes replacement thermal material): Intel Quad Core i7-2820QM 2.30-GHz (SC turbo up to 3.40-GHz) processor, 8-MB L3 cache, 1600-MHz FSB, 45W 634694-001 Intel Quad Core i7-2630QM 2.00-GHz (SC turbo up to - HP ENVY 17-2090nr | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance a - Page 29
battery Memory modules (2, PC3, 10600, 1333-MHz) 4-GB 2-GB WLAN module: Intel Centrino Advanced-N 6200 802.11a/b/g/n WLAN module Intel Centrino Advanced-N 6200 802.11a/b/g WLAN module Spare part number 603782-001 603781-001 603772-001 602745-001 621568-001 598856-001 572509-001 572510-001 Computer - HP ENVY 17-2090nr | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance a - Page 30
display panel cable, Bluetooth module cable, and webcam/microphone module cable): For use only with computer models equipped with a 3D display assembly 621337-001 For use only with computer models equipped with a 2D display assembly 642123-001 Display hinge covers (2) 604063-001 Display Hinge - HP ENVY 17-2090nr | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance a - Page 31
Plastics Kit Item (1) (2) Description Plastics Kit, includes: Memory module compartment cover (includes 2 captive screws, secured by C-clips) Hard drive cover (includes 2 captive screws, secured by C-clips) Spare part number 603795-001 Plastics Kit 23 - HP ENVY 17-2090nr | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance a - Page 32
Mass storage devices Item (1) (2) (3) Description Optical drive: Blu-ray ROM DVD±RW Super Multi Double-Layer Drive DVD±RW and CD-RW Super Multi Double-Layer Combo Drive Hard drive (does not include hard drive bracket or and hard drive cable): Primary hard drive Secondary hard drive 1-TB, 5400-rpm - HP ENVY 17-2090nr | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance a - Page 33
Miscellaneous parts Description 120-W HP Smart AC adapter (PFC RC/V 3-wire) 3D glasses with extra nose pieces Protective cover for 3D glasses Power cord: For use in Australia For use - HP ENVY 17-2090nr | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance a - Page 34
Ah, Li-ion battery 6-cell, 62-Wh, 2.8-Ah, Li-ion battery 2-GB memory module (PC3, 10600, 1333-MHz) RTC battery Hard Drive Hardware Kit (includes primary hard drive bracket and cable and secondary hard drive bracket and cable) 17.3-in AG, FG, HD display assembly (includes display panel cable, webcam - HP ENVY 17-2090nr | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance a - Page 35
Kit component information. Speakers (include cable) Screw Kit Rubber Feet Kit (includes 5 rubber feet) Subwoofer (includes cable) Display hinge covers Fan/heat sink assembly for use only with Intel Core i7, 45-W processors (includes replacement thermal material) Sequential part number listing 27 - HP ENVY 17-2090nr | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance a - Page 36
-W HP Smart AC adapter (PFC RC/V 3-wire) Power connector cable 17.3-in memory and replacement thermal material) System board for use only with computer models equipped with a 3D display assembly (includes 1 GB of discrete graphics subsystem memory and replacement thermal material) Intel Dual Core i7 - HP ENVY 17-2090nr | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance a - Page 37
or hard drive cable) Power button board (includes cable) USB/Card Reader board (includes cable) Display Cable Kit for use only with computer models not equipped with a 3D display assembly (includes display panel cable, Bluetooth module cable, and webcam/microphone module cable) Sequential part - HP ENVY 17-2090nr | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance a - Page 38
removal and replacement procedures: ● Flat-bladed screwdriver ● Magnetic screwdriver ● Phillips P0 and P1 screwdrivers Service considerations The at the points designated in the maintenance instructions. Cables and connectors CAUTION: When servicing the computer, be sure that cables are placed in - HP ENVY 17-2090nr | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance a - Page 39
drive, shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut tray is closed. Handle drives on surfaces covered with at least one inch of shock-proof foam. Avoid dropping drives from any height onto any replacement requirements 31 - HP ENVY 17-2090nr | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance a - Page 40
CAUTION: To prevent damage to the computer when you are removing or installing internal components, observe these precautions: Keep components in their V 20,000 V 21,000 V 11,000 V 55% 7,500 V 3,000 V 400 V 400 V 2,000 V 3,500 V 7,000 V 5,000 V 32 Chapter 4 Removal and replacement procedures - HP ENVY 17-2090nr | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance a - Page 41
grounded work surface and use properly grounded tools and equipment. ● Use conductive field service tools, such as cutters, screwdrivers, and vacuums. ● When fixtures must directly contact signals before inserting or removing connectors or test equipment. Preliminary replacement requirements 33 - HP ENVY 17-2090nr | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance a - Page 42
resistance ● Static-dissipative tables or floor mats with hard ties to the ground ● Field service kits ● Static awareness labels ● Material-handling packages ● Nonconductive plastic bags, tubes, or Voltage protection level 1,500 V 7,500 V 5,000 V 34 Chapter 4 Removal and replacement procedures - HP ENVY 17-2090nr | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance a - Page 43
front of the computer. This is an alphanumeric identifier that is unique to each product. This number provides specific information about the product's hardware components. The part number helps a service technician determine what components and parts are needed. Component replacement procedures 35 - HP ENVY 17-2090nr | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance a - Page 44
Warranty period Description This is the alphanumeric identifier used to locate documents, drivers, and support for the computer. This number describes the duration of the warranty period for the computer. Computer feet The computer feet are adhesive-backed rubber pads. The feet are included in the - HP ENVY 17-2090nr | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance a - Page 45
computer, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer from the computer. Remove the battery: 1. Turn the computer upside down on upward. 4. Remove the battery from the computer. To insert the battery, insert the - HP ENVY 17-2090nr | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance a - Page 46
steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it the AC adapter from the computer. 4. Remove the battery (see Battery on page 37). 5. Remove the memory module compartment cover (see Memory module on page 42). 6. - HP ENVY 17-2090nr | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance a - Page 47
Remove the primary hard drive: 1. Loosen the two captive Phillips screws that secure the hard drive cover to the computer. 2. Pivot the front edge of the hard drive cover upward. 3. Remove the hard drive cover. The hard drive cover is included in the Plastics Kit, - HP ENVY 17-2090nr | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance a - Page 48
tabs to remove the primary hard drive from the computer. 6. If it is necessary to replace the primary hard drive bracket, remove the four remove the bracket from the hard drive. 8. If it is necessary to replace the primary hard drive isolators, disconnect the isolators from the hard drive bracket. - HP ENVY 17-2090nr | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance a - Page 49
the RTC battery, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. installing the RTC battery, make sure the "+" sign faces up. Component replacement procedures 41 - HP ENVY 17-2090nr | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance a - Page 50
PC3, 10600, 1333-MHz) Spare part number 621568-001 598856-001 Before removing a memory module, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all - HP ENVY 17-2090nr | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance a - Page 51
5. Remove the memory module (2) by pulling it away from the slot at an angle. NOTE: Memory modules are designed with a notch (3) to prevent incorrect insertion into the memory module slot. Reverse this procedure to install a memory module. Component replacement procedures 43 - HP ENVY 17-2090nr | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance a - Page 52
and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 37). 5. Remove the hard drive cover (see Primary hard drive on page 38). 6. Remove the memory module compartment cover (see Memory module on page 42). 44 Chapter 4 Removal and replacement procedures - HP ENVY 17-2090nr | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance a - Page 53
from the clips and routing channel built into the base enclosure. 2. Remove the four Phillips PM2.5×6.0 screws that secure the secondary hard drive to the computer. 3. Use the Mylar tab (1) to lift the rear edge of the secondary hard drive until it rests at an angle. Component - HP ENVY 17-2090nr | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance a - Page 54
4. Remove the secondary hard drive (2) by sliding it up and away from the computer at an angle. 5. If it is necessary to replace the secondary hard drive bracket, remove the four Phillips PM3.0×3.0 screws (1) that secure the bracket to the secondary hard drive. 6. Lift the secondary hard drive - HP ENVY 17-2090nr | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance a - Page 55
7. If it is necessary to replace the secondary hard drive connector cable, disconnect the cable from the hard drive. The secondary hard drive bracket and Kit, spare part number 603772-001. Reverse this procedure to reassemble and install the primary hard drive. Component replacement procedures 47 - HP ENVY 17-2090nr | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance a - Page 56
devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore device functionality, and then contact technical support. Before removing the WLAN module, follow these steps: 1. Shut down the computer. If you are unsure whether the - HP ENVY 17-2090nr | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance a - Page 57
, the protective sleeves must be installed on the antenna connectors, as shown in the following illustration. Reverse this procedure to install the WLAN module. Component replacement procedures 49 - HP ENVY 17-2090nr | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance a - Page 58
from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 37). 5. Remove the memory module compartment cover (see Memory module on page 42). 50 Chapter 4 Removal and replacement procedures - HP ENVY 17-2090nr | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance a - Page 59
(1) and the Phillips PM 2.5×7.0 (2) screw that secure the keyboard to the computer. 2. Lift the rear edge of the keyboard (1) until it rests at an angle. 3. Slide the keyboard (2) toward the display until the tabs on the front edge of keyboard disengage from the slots in the top cover. 4. Release - HP ENVY 17-2090nr | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance a - Page 60
. 4. Remove the battery (see Battery on page 37). 5. Remove the memory module compartment cover (see Memory module on page 42). 6. Remove the keyboard (see Keyboard on page 50). Remove the top cover: 1. Turn the computer upside down, with the front toward you. 2. Remove the four rubber feet (1) from - HP ENVY 17-2090nr | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance a - Page 61
that secure the top cover to the computer in the battery bay. 5. Turn the computer display-side up, with the front toward you. 6. Open the computer as far as it will open. 7. screws (3) that secure the top cover to computer. 10. Lift the rear edge of the top cover (1) until it rests at an angle - HP ENVY 17-2090nr | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance a - Page 62
11. Remove the top cover (2). Reverse this procedure to install the top cover. 54 Chapter 4 Removal and replacement procedures - HP ENVY 17-2090nr | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance a - Page 63
from the computer. 4. Remove the battery (see Battery on page 37), and then remove the following components: a. memory module compartment cover (see Memory module on page 42) b. Keyboard (see Keyboard on page this procedure to install the power button board. Component replacement procedures 55 - HP ENVY 17-2090nr | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance a - Page 64
from the computer. 4. Remove the battery (see Battery on page 37), and then remove the following components: a. memory module compartment cover (see Memory module on page 42) b. Keyboard (see Keyboard on page 50 Reader board to the base enclosure. 56 Chapter 4 Removal and replacement procedures - HP ENVY 17-2090nr | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance a - Page 65
AC adapter from the computer. 4. Remove the battery (see Battery on page 37), and then remove the following components: a. memory module compartment cover (see Memory module on page 42) b. Keyboard (see Keyboard on page 50) c. Top cover (see Top cover on page 52) Component replacement procedures 57 - HP ENVY 17-2090nr | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance a - Page 66
Remove the optical drive: 1. Remove the three Phillips PM2.5×5.0 screws (1) that secure the optical drive to the computer. 2. Slide the optical drive (2) to the right to disconnect it from the system board. 3. Remove the optical drive (3) by lifting it straight up. Reverse this - HP ENVY 17-2090nr | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance a - Page 67
from the computer. 4. Remove the battery (see Battery on page 37), and then remove the following components: a. memory module compartment cover (see Memory module on page 42) b. Keyboard (see Keyboard on page this procedure to install the power connector cable. Component replacement procedures 59 - HP ENVY 17-2090nr | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance a - Page 68
the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer memory module compartment cover (see Memory module on page 42) c. Keyboard (see Keyboard on page 50) d. Top cover (see Top cover on page 52) e. Optical drive (see Optical drive on page 57) When replacing - HP ENVY 17-2090nr | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance a - Page 69
Remove the system board: 1. Disconnect the following cables from the system board: (1) Bluetooth module cable (2) Display panel cable (3) USB/Card Reader board cable (4) Speaker cable Component replacement procedures 61 - HP ENVY 17-2090nr | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance a - Page 70
enclosure. 4. Use the optical drive connector (1) to lift the right side of the system board (2) until it rests at an angle. 62 Chapter 4 Removal and replacement procedures - HP ENVY 17-2090nr | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance a - Page 71
5. Remove the system board (3) by sliding it up and to the right at an angle. Reverse this procedure to install the system board. Component replacement procedures 63 - HP ENVY 17-2090nr | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance a - Page 72
assembly NOTE: The fan/heat sink assembly spare part kit includes replacement thermal material. Description For use only with Intel Core i7, 45-W processors For use only with Intel Core i5, 35-W processors Spare part number 630791-001 630790-001 NOTE: To properly ventilate the computer, allow at - HP ENVY 17-2090nr | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance a - Page 73
graphics subsystem chip (3) and the heat sink section (4) that services it ● Thermal pads are used on the system board capacitors (5) and the heat sink section (6) that services them Replacement thermal material is included with all fan/heat sink assembly, system board, and processor spare part kits - HP ENVY 17-2090nr | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance a - Page 74
Processor NOTE: The processor spare part kit includes replacement thermal material. Description Intel Quad Core i7-2820QM 2.30-GHz (SC turbo up to 3.40-GHz) processor, 8-MB L3 cache, 1600-MHz FSB, 45W Intel Quad Core i7-2630QM 2.00-GHz (SC turbo up to 2.90-GHz) processor, 6-MB L3 cache, 1600-MHz - HP ENVY 17-2090nr | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance a - Page 75
2. Lift the processor (2) straight up, and remove it. NOTE: The gold triangle (3) on the processor must be aligned with the triangle icon (4) embossed on the processor socket when you install the processor. Reverse this procedure to install the processor. Component replacement procedures 67 - HP ENVY 17-2090nr | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance a - Page 76
by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 37). 5. Remove the memory module compartment cover (see Memory module on page 42). 6. Remove the top cover (see Top cover on page 52). Remove the - HP ENVY 17-2090nr | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance a - Page 77
computer. 4. Remove the battery (see Battery on page 37), and then remove the following components: a. Hard drive cover (see Primary hard drive on page 38) b. memory module compartment cover (see Memory module on page 42). c. Keyboard (see Keyboard base enclosure. Component replacement procedures 69 - HP ENVY 17-2090nr | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance a - Page 78
the AC adapter from the computer. 4. Remove the battery (see Battery on page 37), and then remove the following components: a. Hard drive cover (see Primary hard drive on page 38) b. memory module compartment cover (see Memory module on page 42). 70 Chapter 4 Removal and replacement procedures - HP ENVY 17-2090nr | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance a - Page 79
c. Keyboard (see Keyboard on page 50) support the display assembly can result in damage to the display assembly and other computer components. 5. Remove the four Phillips PM2.5×7.0 screws (1) that secure the display assembly to the computer. 6. Remove the display assembly (2). Component replacement - HP ENVY 17-2090nr | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance a - Page 80
7. If it is necessary to replace the display enclosure or any of the display assembly internal components: a. Remove the Mylar screw covers (1). The from the display panel cable. e. Release the wireless antenna cables (3) from the right display hinge. 72 Chapter 4 Removal and replacement procedures - HP ENVY 17-2090nr | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance a - Page 81
models equipped with a 2D display assembly) and 621336-001 (for use only with computer models equipped with a 3D display assembly). 8. If it is necessary to replace the webcam/microphone module: a. Remove the Phillips PM2.0×4.0 screw (1) that secures the webcam/microphone module to the display - HP ENVY 17-2090nr | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance a - Page 82
the Bluetooth module. The Bluetooth module is available using spare part number 537921-001. 10. If it is necessary to replace the display panel cable: a. Release the support strip (1) that secures the display panel cable to the display panel. b. Release the display panel cable from the clips (2) and - HP ENVY 17-2090nr | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance a - Page 83
equipped with a 2D display assembly) and 621337-001 (for use only with computer models equipped with a 3D display assembly), and includes the webcam cable and Bluetooth module cable. 11. If it is necessary to replace the display hinges and hinge covers: a. Remove the two Phillips PM2.0×4.0 screws - HP ENVY 17-2090nr | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance a - Page 84
are available using spare part number 604063-001. The hinges are available using spare part number 603778-001. 12. If it is necessary to replace the wireless antenna cables and transceivers: a. Release the wireless antenna cables from the clips and routing channel built into the display enclosure - HP ENVY 17-2090nr | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance a - Page 85
e. Remove the wireless antenna cables and transceivers. The wireless antenna cables and transceivers are available in the Wireless Antenna Kit, spare part number 603780-001. Reverse this procedure to reassemble and install the display assembly. Component replacement procedures 77 - HP ENVY 17-2090nr | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance a - Page 86
devices on the system (such as disk drives, display, keyboard, mouse, and printer). Setup Utility includes settings for the types of peripherals installed, the startup sequence of the computer, and the amount of system and extended memory. CAUTION: Use extreme care when making changes in Setup - HP ENVY 17-2090nr | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance a - Page 87
Utility Because Setup Utility is not Windows based, it does not support the TouchPad. Navigation and selection are by keystroke. ● To and then press enter. The Setup Utility factory settings take effect when the computer restarts. NOTE: Your password, security, and language settings are not changed - HP ENVY 17-2090nr | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance a - Page 88
a file named Readme.txt, which contains information regarding installing and troubleshooting the file. Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than those currently installed on the computer, you need to know the version of the system BIOS - HP ENVY 17-2090nr | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance a - Page 89
the page on the HP Web site that provides software for your computer: Windows 7-Select Start > Help and Support > Maintain. Windows XP-Select Start > Help and Support, and then select the software and drivers update. 2. Follow the on-screen instructions to identify your computer and access the BIOS - HP ENVY 17-2090nr | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance a - Page 90
NOTE: After a message on the screen reports a successful installation, you can delete the downloaded file from your hard drive. 82 Chapter 5 Setup Utility (BIOS) - HP ENVY 17-2090nr | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance a - Page 91
6 Specifications Computer specifications 416 275 31.7 38.7 3710 8.16 Dimensions Width Depth Height (front to back) Weight Input power Operating voltage Operating current Temperature Operating (not writing to - HP ENVY 17-2090nr | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance a - Page 92
: Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this range of temperatures. 17.3-inch, WVA, FHD, LED AntiGlare display specifications Dimensions Width Depth Diagonal Number of colors Contrast ratio Brightness Backlight Character - HP ENVY 17-2090nr | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance a - Page 93
Viewing angle Metric U.S. 24.83 cm 9.78 in 38.77 cm 15.26 in 43.96 cm 17.31 in Up to 16.8 million, 45 to 60% color gamut 200:1 (typical) 200 nits (typical) LED 80 × 25 6.0 W +/-65 horizontal, +/-50° vertical (typical) 17.3-inch, SVA, HD+, LED AntiGlare display specifications 85 - HP ENVY 17-2090nr | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance a - Page 94
3 ms 3 ms Average 13 ms 13 ms 13 ms 13 ms 13 ms Maximum 24 ms 24 ms 24 ms 24 ms 24 ms Disk rotational speed 5400 rpm 5400 is less. Actual drive specifications may differ slightly. NOTE: Certain restrictions and exclusions apply. Contact technical support for details. 86 Chapter - HP ENVY 17-2090nr | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance a - Page 95
Blu-ray ROM DVD±RW Super Multi Double-Layer Drive specifications Applicable disc Access time Random Cache buffer Data transfer rate 2X BD-RAM 8X DVD 16X CD-R 16X CD-RW Read: MB 9 MB/sec 2,400 KB/sec 2,400 KB/sec 2,400 KB/sec Blu-ray ROM DVD±RW Super Multi Double-Layer Drive specifications 87 - HP ENVY 17-2090nr | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance a - Page 96
DVD±RW and CD-RW Super Multi Double-Layer Combo Drive specifications Applicable disc Access time Random Cache buffer Data transfer rate 24X CD-ROM 8X DVD 24X CD-R 16X CD-RW 8X DVD+R sec 5,400 KB/sec 10,800 KB/sec 5,400 KB/sec 2,700 KB/sec 6,750 KB/sec Multiword DMA Mode 88 Chapter 6 Specifications - HP ENVY 17-2090nr | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance a - Page 97
a reasonably current backup. Tools provided by the operating system and HP Recovery Manager software are designed to help you with the following tasks or driver ● Performing a full system recovery (from the partition or recovery discs) NOTE: Recovery discs have been included if your computer does - HP ENVY 17-2090nr | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance a - Page 98
) to create recovery discs, or you can purchase recovery discs for your computer from the HP Web site. If you use an external optical drive, it must be connected directly to All Programs > Recovery Manager > Recovery Disc Creation. 2. Follow the on-screen instructions. 90 Chapter 7 Backup and recovery - HP ENVY 17-2090nr | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance a - Page 99
System Recovery in the Recovery Manager window. 3. Follow the on-screen instructions. Recovering using the recovery discs 1. If possible, back up all personal files. 2. Insert the first recovery disc into the optical drive on your computer or an optional external optical drive, and then restart the - HP ENVY 17-2090nr | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance a - Page 100
> Control Panel > System and Security > Backup and Restore. 2. Follow the on-screen instructions to schedule and create a backup. NOTE: Windows includes the User Account Control feature to improve the security of the computer. You may be prompted for your permission or password for tasks such as - HP ENVY 17-2090nr | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance a - Page 101
you to save and name a snapshot of your hard drive at a specific point in time. You can then recover back to that point if the on-screen instructions. Restore to a previous date and time To revert to a restore point (created at a previous date and time), when the computer was functioning optimally - HP ENVY 17-2090nr | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance a - Page 102
8 Connector pin assignments Audio-in (microphone) Pin 1 2 3 Audio-out (headphone) Signal Audio signal in Audio signal in Ground Pin Signal 1 Audio out, left channel 2 Audio out, right channel 3 Ground 94 Chapter 8 Connector pin assignments - HP ENVY 17-2090nr | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance a - Page 103
External monitor Pin 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 Signal Red analog Green analog Blue analog Not connected Ground Ground analog Ground analog Ground analog +5 VDC Ground Monitor detect DDC 2B data Horizontal sync Vertical sync DDC 2B clock External monitor 95 - HP ENVY 17-2090nr | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance a - Page 104
HDMI Pin 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 Signal TMDS data 2+ TMDS data 2 shield TMDS data 2- TMDS data 1+ TMDS data 1 shield TMDS data 1- TMDS data 0+ TMDS data 0 shield TMDS data 0- - HP ENVY 17-2090nr | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance a - Page 105
RJ-45 (network) Pin 1 2 3 4 5 6 7 8 Universal Serial Bus Signal Transmit + Transmit Receive + Unused Unused Receive Unused Unused Pin Signal 1 +5 VDC 2 Data 3 Data + 4 Ground RJ-45 (network) 97 - HP ENVY 17-2090nr | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance a - Page 106
to 240 volts AC The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the regions must meet the requirements of the country or region where the computer is used. Requirements for all countries The following requirements are applicable - HP ENVY 17-2090nr | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance a - Page 107
Requirements for specific countries and regions Country/region Accredited agency Applicable note number Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA for evaluation in the country or region where it will be used. Requirements for specific countries and regions 99 - HP ENVY 17-2090nr | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance a - Page 108
laws and regulations in your area for computer battery disposal. Display WARNING! The backlight them carefully. NOTE: Materials Disposal. This HP product contains mercury in the backlight in the provided in this chapter are general disassembly instructions. Specific details, such as screw sizes, - HP ENVY 17-2090nr | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance a - Page 109
Perform the following steps: 1. Remove all screw covers (1) and screws (2) that secure the display bezel to the display assembly. 2. Lift up and out on the left and right inside edges (1) and the top and bottom inside edges (2) of the display bezel until the bezel disengages from the display - HP ENVY 17-2090nr | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance a - Page 110
4. Disconnect all display panel cables (1) from the display inverter and remove the inverter 2. 5. Remove all screws (1) that secure the display panel assembly to the display enclosure. 6. Remove the display panel assembly (2) from the display enclosure. 7. Turn the display panel assembly upside - HP ENVY 17-2090nr | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance a - Page 111
10. Remove the display panel frame (2) from the display panel. 11. Remove the screws (1) that secure the backlight cover to the display panel. 12. Lift the top edge of the backlight cover (2) and swing it outward. 13. Remove the backlight cover. 14. Turn the display panel right-side up. Display 103 - HP ENVY 17-2090nr | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance a - Page 112
15. Remove the backlight cables (1) from the clip (2) in the display panel. 16. Turn the display panel upside down. 17. Remove the backlight frame from the display panel. WARNING! The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this - HP ENVY 17-2090nr | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance a - Page 113
18. Remove the backlight from the backlight frame. 19. Disconnect the display cable (1) from the LCD panel. 20. Remove the screws (2) that secure the LCD panel to the display rear panel. 21. Release the LCD panel (3) from the display rear panel. 22. Release the tape (4) that secures the LCD panel to - HP ENVY 17-2090nr | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance a - Page 114
support service considerations 30 caps lock light 9 chipset, product description 1 components bottom 15 button 7 display 6 front 11 keys 8 left-side 12 lights 9 right-side 14 TouchPad 10 computer feet locations 36 removal 52 spare part number 36, 52 computer part number 17, 35 computer specifications - HP ENVY 17-2090nr | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance a - Page 115
fan 38, 44 specifications 86 hard key components 8 keyboard product description 4 memory module compartment 15 memory module compartment cover illustrated 23 removal 42 microphone location 6 product description 3 microphone jack connector pinout 94 location 13 mini DisplayPort 12 model description 17 - HP ENVY 17-2090nr | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance a - Page 116
1 hard drives 2 keyboard 4 memory module 2 microphone 3 operating system 5 optical drives 3 pointing device 4 ports 4 power requirements 4 processors 1 product name 1 security 4 serviceability 5 video 3 wireless 3 product name 1, 17, 35 product number 17, 35 R removal/replacement preliminaries 30 - HP ENVY 17-2090nr | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance a - Page 117
webcam/microphone module removal 73 spare part number 22, 26, 74 Windows applications key 8 Windows logo key 8 wireless antenna location 6 removal 76 spare part number 22, 26, 77 Wireless Antenna Kit, spare part number 22, 26, 77 wireless light 9 wireless, product description 3 WLAN module removal - HP ENVY 17-2090nr | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance a - Page 118
HP ENVY 17 (model numbers 2000
through 2099)
Maintenance and Service Guide