HP ENVY m4-1002xx HP ENVY m4 Notebook PC Maintenance and Service Guide - Page 37
Service tag, Computer feet, illustrated below. The front rubber feet
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Service tag When ordering parts or requesting information, provide the computer serial number and model number provided on the service tag. It is necessary to remove the battery to obtain these numbers. See Battery for battery removal instructions. Item (1) (2) (3) Component Product name Serial number (s/n) Part number/Product number (p/n) (4) Warranty period (5) Model description Description This is the product name affixed to the front of the computer. This is an alphanumeric identifier that is unique to each product. This number provides specific information about the product's hardware components. The part number helps a service technician determine what components and parts are needed. This number describes the duration of the warranty period for the computer. This is the alphanumeric identifier used to locate documents, drivers, and support for the computer. Computer feet The computer includes 4 rubber feet that attach to the base enclosure in the locations illustrated below. The front rubber feet (1) are heat-staked to the base enclosure. The 2 rear rubber Component replacement procedures 29