HP ENVY m4-1002xx HP ENVY m4 Notebook PC Maintenance and Service Guide - Page 5

Table of contents

1

Product description

........................................................................................................................................

1

2

External component identification

................................................................................................................

5

Display

..................................................................................................................................................

5

Buttons, speakers, and fingerprint reader

............................................................................................

6

Keys

.....................................................................................................................................................

7

Lights

....................................................................................................................................................

8

TouchPad

.............................................................................................................................................

9

Front

...................................................................................................................................................

10

Left side

..............................................................................................................................................

10

Right side

...........................................................................................................................................

11

Bottom

................................................................................................................................................

13

3

Illustrated parts catalog

...............................................................................................................................

14

Service tag

.........................................................................................................................................

14

Computer major components

.............................................................................................................

16

Display assembly subcomponents

.....................................................................................................

19

Mass storage device

..........................................................................................................................

20

Miscellaneous parts

............................................................................................................................

21

Sequential part number listing

............................................................................................................

21

4

Removal and replacement procedures

.......................................................................................................

24

Preliminary replacement requirements

...............................................................................................

24

Tools required

....................................................................................................................

24

Service considerations

.......................................................................................................

24

Plastic parts

.......................................................................................................

24

Cables and connectors

.....................................................................................

24

Drive handling

...................................................................................................

25

Grounding guidelines

.........................................................................................................

25

Electrostatic discharge damage

........................................................................

25

Packaging and transporting guidelines

.............................................

27

Component replacement procedures

.................................................................................................

28

Service tag

.........................................................................................................................

29

Computer feet

....................................................................................................................

29

Battery

...............................................................................................................................

31

Hard drive

..........................................................................................................................

32

v

Section	Page
Product description	9
External component identification	13
Display	13
Buttons, speakers, and fingerprint reader	14
Keys	15
Lights	16
TouchPad	17
Front	18
Left side	18
Right side	19
Bottom	21
Illustrated parts catalog	22
Service tag	22
Computer major components	24
Display assembly subcomponents	27
Mass storage device	28
Miscellaneous parts	29
Sequential part number listing	29
Removal and replacement procedures	32
Preliminary replacement requirements	32
Tools required	32
Service considerations	32
Plastic parts	32
Cables and connectors	32
Drive handling	33
Grounding guidelines	33
Electrostatic discharge damage	33
Packaging and transporting guidelines	35
Workstation guidelines	35
Equipment guidelines	36
Component replacement procedures	36
Service tag	37
Computer feet	37
Battery	39
Hard drive	40
Optical drive	43
Memory module	44
WLAN module	46
RTC battery	48
Keyboard	49
Top cover	53
Fingerprint reader board	57
TouchPad button board	59
Optical drive connector cable	60
System board	62
Fan/heat sink assembly	64
Processor	67
Power connector cable	68
Speakers	70
Display assembly subcomponents	71
Using Setup Utility (BIOS) and System Diagnostics	79
Starting Setup Utility (BIOS)	79
Updating the BIOS	79
Determining the BIOS version	79
Downloading a BIOS update	80
Using System Diagnostics	80
Specifications	82
Computer specifications	82
14.0-inch SGA display specifications	82
Hard drive specifications	83
Hard drive specifications (continued)	84
Backing up, restoring, and recovering	85
Creating recovery media and backups	85
Creating HP Recovery media	86
Restore and recovery	87
Using Windows Refresh for quick and easy recovery	87
Remove everything and reinstall Windows	89
Recovering using HP Recovery Manager	89
What you need to know	89
Using the HP Recovery partition to recover a minimized image (select models only)	90
Using HP Recovery media to recover	90
Changing the computer boot order	90
Removing the HP Recovery partition	91
Power cord set requirements	92
Requirements for all countries	92
Requirements for specific countries and regions	92
Recycling	94

HP ENVY m4-1002xx HP ENVY m4 Notebook PC Maintenance and Service Guide - Page 5

Table of contents

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