HP EVA P6550 HP P6000 EVA Updating Product Software Guide (XCS 11001100) (5697 - Page 44

Step 2. Con User-Initiated Service Mode (UISM)

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TIP: If you see a yellow attention icon, you may still be able to perform the upgrade (for example, when leveling is occurring). If you are unsure about an icon, or if you are unable to resolve the error, contact your HP-authorized service representative for assistance. 4. Using HP P6000 Command View, examine the controller event log and check for any critical events. a. In the navigation pane, click the icon of the array you want to upgrade in the navigation pane. b. Click View Events. The View Events window opens. c. Click Controller Event Log. The Controller Events window (Figure 13 (page 44)) opens in a new browser window. d. Check the Severity field to determine if any unexpected Critical events have occurred in the last 48 hours. The most recent 400 events are displayed. If more than 400 events have occurred in the last 48 hours, use the Display Range box to select the preceding events. Figure 13 Controller Events (Initialized system) page e. If critical events have occurred in the last 48 hours, perform the steps outlined in the corrective action codes to correct the problems. In some cases, you may need to call your HP-authorized service representative. 5. Verify that there are no changes to the array configuration in progress (such as creation, deletion, shrinkage, expansion, and presentation). Do not make any configuration changes within 48 hours of the upgrade. Use proactive event notification to alert you if a critical event occurs during the 48 hours before the upgrade. NOTE: • The leveling process does not impact the upgrade. Leveling is suspended during the upgrade and resumed when the upgrade is complete. • Suspend any processes or applications that may change the array configuration. Step 2. Configure User-Initiated Service Mode (UISM) Estimated time to complete: 10-15 minutes 44 Upgrading the Enterprise Virtual Array

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TIP:
If you see a yellow attention icon, you may still be able to perform the upgrade (for
example, when leveling is occurring). If you are unsure about an icon, or if you are unable
to resolve the error, contact your HP-authorized service representative for assistance.
4.
Using HP P6000 Command View, examine the controller event log and check for any critical
events.
a.
In the navigation pane, click the icon of the array you want to upgrade in the navigation
pane.
b.
Click
View Events
.
The View Events window opens.
c.
Click
Controller Event Log
.
The Controller Events window (
Figure 13 (page 44)
) opens in a new browser window.
d.
Check the Severity field to determine if any unexpected Critical events
have occurred
in the last 48 hours.
The most recent 400 events are displayed. If more than 400 events have occurred in the
last 48 hours, use the Display Range box to select the preceding events.
Figure 13 Controller Events (Initialized system) page
e.
If critical events have occurred in the last 48 hours, perform the steps outlined in the
corrective action codes to correct the problems. In some cases, you may need to call your
HP-authorized service representative.
5.
Verify that there are no changes to the array configuration in progress (such as creation,
deletion, shrinkage, expansion, and presentation). Do not make any configuration changes
within 48 hours of the upgrade. Use proactive event notification to alert you if a critical event
occurs during the 48 hours before the upgrade.
NOTE:
•
The leveling process does not impact the upgrade. Leveling is suspended during the
upgrade and resumed when the upgrade is complete.
•
Suspend any processes or applications that may change the array configuration.
Step 2. Configure User-Initiated Service Mode (UISM)
Estimated time to complete:
10–15 minutes
44
Upgrading the Enterprise Virtual Array