HP EVA P6550 HP P6000 EVA Updating Product Software Guide (XCS 11001100) (5697 - Page 7

Required kits, HP Support Center

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Required kits Before you begin the upgrade, you must download the XCS 11001100 controller software from the following website: http://www.software.hp.com/ Under Product Category, click HP Storage. The Storage Software screen appears. At the top of the screen, with the Software Depot button selected (default), enter XCS 11001100 in the Search box and click the Search button . The Product Category result screen displays EVA 4400,6400,8400 XCS 11001100 and EVA P63x0, P65x0 XCS 11001100. Select your product and enter your information to download the ISO image. You must also obtain a supported version of HP P6000 Command View. When you purchase HP P6000 Command View, you can choose to receive a software DVD or an E-Delivery kit. IMPORTANT: XCS 11001100 requires HP P6000 Command View 10.1 or later. For the latest HP P6000 Command View and XCS compatibility information, see Table 2.0, HP P6000 Command View interoperability support, in the HP P6000 Enterprise Virtual Array Compatibility Reference. See Table 1 (page 6) for the link to this document. TIP: If you choose an E-Delivery kit, you will receive an email from HP with download instructions. For E-Delivery kits, be sure to save the HP mail with the download instructions. You will need them if you need to download the software again. HP Support Center The HP IT Resource Center (ITRC) reached its end of life in June 2011. The HP Support Center provides you a more personalized online support experience with access to information, tools, and experts to keep your technology running in the Instant-On connected world. To migrate to the HP Support Center: 1. Sign in to the HP Support Center (http://www.hp.com/go/hpsc) with HP Passport (or register for an HP Passport if you have not already obtained one.) 2. Start your ITRC migration by clicking on the Profile Migration Feature in the home page on HP Support Center. 3. Provide your ITRC username and password. After the system verifies and confirms that you are the owner of the ITRC username and password, the migration will begin. You will get a confirmation from the system when the migration is complete. NOTE: If you used a single ITRC login (username and password) for multiple users, you will need separate HP Passport sign-ins for each individual on HP Support Center. An ITRC account can only be migrated once, and only to one HP Passport account on HP Support Center. We recommend that you discuss and identify within your team the individual you want to claim the ITRC account. This person will then need to create shares to enable others to obtain the important benefits of the linked entitlements. If you had a linked contract on ITRC which was shared with other ITRC users, these contracts are migrated to your HP Passport account and are now available to you on HP Support Center. Any members who shared the contract in ITRC will be part of the new "share" and will have access to the same services as on ITRC once they complete these same migration steps above. Note: It is not necessary that the owner of the share has to migrate first. Migration can be done in any order by the owner or any of the individuals who share the linked entitlement. 4. Start using HP Support Center or review your profile and contracts and warranties (including managing sharing). Required kits 7

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Required kits
Before you begin the upgrade, you must download the XCS 11001100 controller software from
the following website:
h
t
tp://w
w
w
.s
o
f
t
w
ar
e
.hp
.co
m/
Under Product Category, click
HP Storage
. The Storage Software screen appears. At the top of
the screen, with the Software Depot button selected (default), enter XCS 11001100 in the Search
box and click the Search button
. The Product Category result screen displays
EVA
4400,6400,8400 XCS 11001100
and
EVA P63x0, P65x0 XCS 11001100
. Select your product
and enter your information to download the
ISO
image.
You must also obtain a supported version of HP P6000 Command View. When you purchase HP
P6000 Command View, you can choose to receive a software DVD or an E-Delivery kit.
IMPORTANT:
XCS 11001100 requires HP P6000 Command View 10.1 or later. For the latest
HP P6000 Command View and XCS compatibility information, see Table 2.0, HP P6000 Command
View interoperability support, in the
HP P6000 Enterprise Virtual Array Compatibility Reference
.
See
Table 1 (page 6)
for the link to this document.
TIP:
If you choose an E-Delivery kit, you will receive an email from HP with download instructions.
For E-Delivery kits, be sure to save the HP mail with the download instructions. You will need them
if you need to download the software again.
HP Support Center
The HP IT Resource Center (ITRC) reached its end of life in June 2011. The HP Support Center
provides you a more personalized online support experience with access to information, tools,
and experts to keep your technology running in the Instant-On connected world.
To migrate to the HP Support Center:
1.
Sign in to the HP Support Center (
h
t
tp://w
w
w
.hp
.co
m/go/hp
s
c
) with HP Passport (or register
for an HP Passport if you have not already obtained one.)
2.
Start your ITRC migration by clicking on the Profile Migration Feature in the home page on
HP Support Center.
3.
Provide your ITRC username and password. After the system verifies and confirms that you
are the owner of the ITRC username and password, the migration will begin. You will get a
confirmation from the system when the migration is complete.
NOTE:
If you used a single ITRC login (username and password) for multiple users, you will
need separate HP Passport sign-ins for each individual on HP Support Center. An ITRC account
can only be migrated once, and only to one HP Passport account on HP Support Center. We
recommend that you discuss and identify within your team the individual you want to claim
the ITRC account. This person will then need to create shares to enable others to obtain the
important benefits of the linked entitlements.
If you had a linked contract on ITRC which was shared with other ITRC users, these contracts
are migrated to your HP Passport account and are now available to you on HP Support Center.
Any members who shared the contract in ITRC will be part of the new “share” and will have
access to the same services as on ITRC once they complete these same migration steps above.
Note: It is not necessary that the owner of the share has to migrate first. Migration can be
done in any order by the owner or any of the individuals who share the linked entitlement.
4.
Start using HP Support Center or review your profile and contracts and warranties (including
managing sharing).
Required kits
7