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HP EliteBook Revolve 810 EliteBook Revolve 810 G3 Maintenance and Service Guid - Page 14

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Category Operating system (continued) Description ● Windows 8.1 Chinese Market 64-bit (only available with People's Republic of China Country Loc) ● Windows 8.1 Emerging Markets 64-bit (not available on computer models equipped with an Intel i7 processor and more than 4.0-GB of system memory) ● Windows 8.1 Emerging Markets High End 64-bit (only available on computer models equipped with an Intel i7 processor and more than 4.0-GB of system memory) ● Windows 8.1 Multilanguage 64-bit (not available on computer models equipped with an Intel i7 processor and more than 4.0-GB of system memory) ● Windows 8.1 Multilanguage Hight End 64-bit (only available on computer models equipped with an Intel i7 processor and more than 4.0-GB of system memory) ● Windows 8.1 Professional 64-bit ● Windows 8.1 Professional 64-bit - MSNA ● Windows 8.1 Professional for Education 64-bit ● Windows 8.1 Professional 64-bit DPK with Windows 7 Professional 64-bit image (not available in Asia Pacific countries and regions and the People's Republic of China) ● Windows 8.1 Professional 64-bit DPK with Windows 7 Professional 64-bit image - MSNA Windows 7: Windows 7 Professional 64-bit and Windows 7 Professional 64-bit - MSNA FreeDos 2.0 Restore media - DRDVD: ● DRDVD Windows 10 (available with any Windows 10 operating system, required with any Windows 10 Downgrade operating system) ● DRDVD Windows 8.1 (available with Windows 8.1 or Windows 8.1 Professional Loc, required with any Windows 8.1 Professional Downgrade operating system) ● DRDVD Windows 7 (available with Windows 10 Professional, Windows 8.1 Professional, or Windows 7 Professional or Downgrade Loc) Restore media - OSDVD: ● Windows 10 OSDVD Downgrade RTF (required with any Windows 10 Downgrade operating system) ● Windows 8.1 (Update) 64-bit (for service only) ● Windows 8.1 Country-Specific (Update) 64-bit (for service only) ● Windows 8.1 Emerging Market (Update) 64-bit (for service only) ● Windows 8.1 Professional (Update) 64-bit (only available and required with Windows 8.1 Professional Downgrade operating system; not available in Asia Pacific countries or regions or the People's Republic of China) ● Windows 8.1 Professional for Education (Update) 64-bit (for service only) ● Windows 7 Professional 64-bit (available with Windows 10 Professional, Windows 8.1 Professional, or Windows 7 Professional Loc; not available in Asia Pacific countries or regions or the People's Republic of China) Certified: Microsoft WHQL Web-only support: ● Windows 10 Enterprise ● Windows 8.1 Enterprise 64-bit ● Windows 8 Chinese Market 64-bit 4 Chapter 1 Product description

Section	Page
Product description	11
External component identification	16
Display	18
Keys	20
Lights	21
TouchPad	22
Left side	22
Right side	23
Rear	25
Bottom	26
Illustrated parts catalog	27
Service tag	27
Computer major components	28
Miscellaneous parts	32
Removal and replacement procedures preliminary requirements	34
Tools required	34
Service considerations	34
Plastic parts	34
Cables and connectors	35
Drive handling	35
Grounding guidelines	36
Electrostatic discharge damage	36
Packaging and transporting guidelines	37
Workstation guidelines	37
Equipment guidelines	38
Removal and replacement procedures for Customer Self-Repair parts	39
Component replacement procedures	39
Battery	39
Service cover	40
WWAN module	42
WLAN module	44
Solid-state drive	46
Memory module	48
Removal and replacement procedures for Authorized Service Provider parts	49
Component replacement procedures	49
Unlocking the device and disabling Always On Remote Management (select HP devices only)	49
NFC board	50
Keyboard	51
Bottom cover	54
Speakers	57
Power button board	58
RTC battery	59
System board	60
Fan/heat sink assembly	63
Hinge cover	65
Display assembly	66
Computer Setup (BIOS), TPM, and HP Sure Start – Windows 10	68
Using Computer Setup	68
Starting Computer Setup	68
Navigating and selecting in Computer Setup	69
Restoring factory settings in Computer Setup	69
Updating the BIOS	70
Determining the BIOS	70
Downloading a BIOS update	70
Changing the boot order using the f9 prompt	71
TPM BIOS settings (select products only)	72
Using HP Sure Start (select products only)	72
HP PC Hardware Diagnostics (UEFI) – Windows 10	73
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device	74
Computer Setup (BIOS), MultiBoot, and HP PC Hardware Diagnostics (UEFI) – Windows 8	75
Using Computer Setup	75
Starting Computer Setup	75
Navigating and selecting in Computer Setup	75
Restoring factory settings in Computer Setup	76
Updating the BIOS	77
Determining the BIOS version	77
Downloading a BIOS update	77
Using MultiBoot	78
About the boot device order	78
Choosing MultiBoot preferences	78
Setting a new boot order in Computer Setup	78
Dynamically choosing a boot device using the f9 prompt	79
Setting a MultiBoot Express prompt	79
Entering MultiBoot Express preferences	80
Using HP PC Hardware Diagnostics (UEFI)	80
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device	80
Using HP Sure Start (select models only)	81
Computer Setup (BIOS), MultiBoot, and HP PC Hardware Diagnostics (UEFI) – Windows 7	82
Using Computer Setup	82
Starting Computer Setup	82
Navigating and selecting in Computer Setup	82
Restoring factory settings in Computer Setup	83
Updating the BIOS	84
Determining the BIOS version	84
Downloading a BIOS update	84
Using MultiBoot	85
About the boot device order	85
Choosing MultiBoot preferences	85
Setting a new boot order in Computer Setup	85
Dynamically choosing a boot device using the f9 prompt	86
Setting a MultiBoot Express prompt	86
Entering MultiBoot Express preferences	86
Using HP PC Hardware Diagnostics (UEFI) (select models only)	87
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device	87
Specifications	89
Computer specifications	89
Backup and recovery – Windows 10	90
Creating recovery media and backups	90
Creating HP Recovery media (select products only)	91
Using Windows Tools	92
Restore and recovery	92
Recovering using HP Recovery Manager	93
What you need to know before you get started	93
Using the HP Recovery partition (select products only)	94
Using HP Recovery media to recover	94
Changing the computer boot order	95
Removing the HP Recovery partition (select products only)	95
Backup and recovery – Windows 8	96
Backing up your information	96
Performing a system recovery	96
Using the Windows recovery tools	97
Using f11 recovery tools	97
Using Windows operating system media (purchased separately)	98
Using Windows Refresh or Windows Reset	99
Using HP Software Setup	99
Backup and recovery – Windows 7	100
Creating recovery media and backups	100
Guidelines	100
Creating recovery media with HP Recovery Disc Creator	100
Creating recovery media	101
Backing up your information	101
Performing a system recovery	102
Using the Windows recovery tools	102
Using f11 recovery tools (select models only)	103
Using Windows 7 operating system media	103
Statement of Volatility	105
Non-volatile memory usage	107
Questions and answers	109
Power cord set requirements	111
Requirements for all countries	111
Requirements for specific countries and regions	111
Recycling	113

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