HP GbE2c HP GbE2c Ethernet Blade Switch for c-Class BladeSystem User Guide - Page 47

Troubleshooting In this section Forgotten administrator user name and password that was configured on the switch 47 Health LED on the switch is not on ...47 Health LED on the switch stays amber for more than 30 seconds and switch does not boot 48 No link LED appears, even after plugging the Category 5 cable in the RJ-45 connector of the external port ...... 48 Cannot access the switch serial console interface using null modem connection from a PC Terminal Emulation Program ...48 Error message that the switch failed to complete the system self-testing appears on the serial console screen..... 48 The switch fails to get its IP settings from the BOOTP server, even though by default it is configured for BOOTP 49 The keyboard locks up when using HyperTerminal to log on to the switch through the console interface 49 Cannot connect to the switch console interface remotely using Telnet 49 Password is not accepted by the switch using the remote console interface immediately after a reboot 49 Cannot connect to the switch console interface remotely using SSH 49 Cannot connect to the switch SNMP interface 50 The port activity LEDs continuously indicate activity after connecting more than one port to another switch or destination device ...50 Cannot connect to the switch remotely using the Web interface 50 Cannot enable a port in multiple VLANs while configuring VLANS 51 The switch does not let the user enable two adjacent ports into two different VLANs while assigning the ports to VLANs ...51 While using TFTP to download firmware, the switch fails to connect to the TFTP server, or after connection the download fails ...51 The switch fails to connect to the TFTP server while using TFTP to download or upload a configuration file, or after connection the download or upload fails 51 The console screen displays a message to change the baud rate for the terminal emulation session for XModem transfer after forcing the switch into the download mode, and does not display CCCC 52 The download fails after starting to download the firmware file 52 The switch configuration is corrupt ...52 Forgotten administrator user name and password that was configured on the switch Action: Call HP technical support at 1-800-652-6672, or call a service representative to get a backdoor password. Health LED on the switch is not on Action: • The switch is not seated properly. Be sure that the switch is inserted completely and seated properly. Troubleshooting 47