HP HD-4110 User Guide - Page 21

On Windows XP computers Classic view, Program Files x86\HP\Button

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Problem Solution The webcam buttons are not working properly Look in the Windows System Tray for the HP Button Manager icon. If you don't see the HP Button Manager icon, then open My Computer (Windows XP) or Computer (Windows Vista or Windows 7), navigate to the Program Files\HP\Button Manager folder (32-bit systems), or Program Files (x86)\HP\Button Manager (64-bit systems), and double-click the BM.EXE file to restart it. On Windows XP computers, check to see if the USB Video Device application and ArcSoft WebCam Companion are both running. If so, close both of these applications, and then press the Snapshot button. To avoid this problem in the future, do not click the USB Video Device icon in My Computer. Instead, use the ArcSoft applications that came with your webcam. I hear an echo or feedback in the speakers On Windows XP computers (Classic view): 1 Click Start > Control Panel > Sounds and Audio Devices. 2 Click the Audio tab. 3 Under Sound playback, click Volume, and drag the Master Volume slider to adjust the speaker volume. 4 Under Sound recording, click Volume, and drag the Microphone slider to adjust the microphone volume. On Windows Vista computers (Classic view) or Windows 7 computers (Large icons or Small icons view): 1 Open the Start menu and then click Control Panel > Sound. 2 Click the Playback tab. 3 Select the Speaker you are using and then click Properties. 4 Click the Levels tab and drag the sliders to adjust the output level. 5 Click the Recording tab. 6 Select the Microphone you are using and then click Properties. 7 Click the Levels tab and drag the sliders to adjust the input level. The webcam audio is not synchronized with the webcam video From the Video Capture screen, select the resolution list in the upper-right corner, and set the video resolution to 640x480 to synchronize the video and audio. After synchronizing the audio and video, try increasing the resolution to the next level. If the problem recurs, go back to the previous resolution setting. HP Webcam 4100/4110 User's Guide 17

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HP Webcam 4100/4110 User’s Guide
17
The webcam buttons are not
working properly
±
Look in the Windows System Tray for the
HP
Button Manager
icon. If you
don’t
see the
HP Button Manager
icon, then open
My Computer
(Windows XP) or
Computer
(Windows Vista or
Windows 7), navigate to the
Program Files\HP\Button Manager
folder (32-bit systems), or
Program Files (x86)\HP\Button
Manager
(64-bit systems), and double-click the
BM.EXE
file to restart it.
±
On Windows XP computers, check to see if the USB Video Device
application and ArcSoft WebCam Companion are both running. If so,
close both of these applications, and then press the
Snapshot
button. To avoid this problem in the future, do not click the
USB Video
Device
icon in
My Computer
. Instead, use the ArcSoft applications that
came with your webcam.
I hear an echo or feedback in
the speakers
On Windows XP computers (Classic view):
1
Click
Start
>
Control Panel
>
Sounds and Audio Devices
.
2
Click the
Audio
tab.
3
Under Sound playback, click
Volume
, and drag the
Master Volume
slider to adjust the speaker volume.
4
Under Sound recording, click
Volume
, and drag the
Microphone
slider
to adjust the microphone volume.
On Windows Vista
computers (Classic view) or Windows 7
computers (Large icons or Small icons view):
1
Open the Start menu and then click
Control Panel
>
Sound
.
2
Click the
Playback
tab.
3
Select the Speaker you are using and then click
Properties
.
4
Click the
Levels
tab and drag the sliders to adjust the output level.
5
Click the
Recording
tab.
6
Select the Microphone you are using and then click
Properties
.
7
Click the
Levels
tab and drag the sliders to adjust the input level.
The webcam audio is not
synchronized with the
webcam video
From the Video Capture screen, select the resolution list in the upper-right
corner, and set the video resolution to
640x480
to synchronize the video and
audio. After synchronizing the audio and video, try increasing the resolution to
the next level. If the problem recurs, go back to the previous resolution setting.
Problem
Solution