HP IQ504 Watching and Recording TV - Page 15

Troubleshooting the Remote Control If the remote doesn't work: Make sure that the batteries for the remote control are charged and installed correctly. Make sure the front of the remote sensor (IR receiver) is not blocked. If a pressed key repeats itself or sticks, try altering the lighting conditions in the room or moving the location of the remote sensor if this continues. Press the Enter button on the remote control after changing a channel. Point the remote control toward the remote sensor, and press a button. A faint red light should appear on the remote sensor. If the light appears, then the problem is probably in the Windows Media Center software. Close Windows Media Center, restart the computer, and then open Windows Media Center again. If the remote control works in Windows Media Center but not when changing channels, you need to reconfigure the Windows Media Center software settings for the cable set-top box or satellite receiver. Using the Windows Media Center Remote Control 11