HP Integrity rx2620 HP Integrity Servers with Microsoft Windows Server 2003 Re - Page 34

Servers Workaround All Integrity Ignore these events, as they do not cause any problems or loss of data. There is no fix at this time. StorageWorks 43xx enclosures may cause errors Issue StorageWorks 43xx enclosures in a dual bus configuration with an Ultra3 Dual Bus I/O Module and a single power supply might report errors and fail the logical volumes when attached to Smart Array Controllers. Port A of the StorageWorks 44xx enclosure might intermittently report that all drives installed in the lower bays (Port A, bays 1-7) have been hot-plug replaced even though the drives were not replaced. As a result, the array controller may fail the logical volumes, causing the data to become inaccessible. If the operating system is running from those drives, the server might hang or display a blue screen. When the server is rebooted, the drives appear to be working properly; however, some data might be inaccessible. A Power-On Self-Test (POST) error message is not displayed. The problem occurs regardless of the position of the power supply or fans in the enclosure. This affects any StorageWorks Enclosure Model 4314R, Model 4314T, or Model 4354R in a dual bus configuration with an Ultra3 Dual Bus I/O Module and a single power supply, attached to either Smart Array 5302 or Smart Array 5304 Controller. Servers All Integrity Workaround Operate the StorageWorks enclosures with a minimum of two power supplies. Configuration utility may be inaccessible Issue Servers Workaround The Smart-Array Option ROM Configuration for Arrays Utility menu of the Smart Array controller in the root cell I/O chassis (core I/O chassis) might not be accessed when the F8 key is pressed on the USB keyboard during system boot. This problem only occurs if you are configuring the Smart Array using the USB keyboard connected to the HP Graphics and USB card. The serial console from the MP should work fine. All Integrity Do the following: 1. Boot the system to the EFI shell. 2. At the EFI prompt, enter the following: search core cell. For example, enter search 0 if the core cell is 0. 3. When you see the Smart-Array Option ROM Configuration for Arrays Utility menu, press the F8 key on the USB keyboard. 4. Now you should see the Smart-Array Option ROM Configuration for Arrays Utility menu. Tools menu radio buttons inactive Issue Servers When viewing the driver properties in the device manager for the Smart Array 6400 Controller, an enhanced Tools menu bar displays. This bar provides radio buttons for launching the ACU and HP Insight Storage Agents. However, these buttons do not work in this release of the driver. All Integrity 34 Release 5.5 Overview