HP Integrity rx2620 HP Integrity Servers with Microsoft Windows Server 2003 Re - Page 36

System Management Home SMH

Page 36 highlights

6400 cannot be hot-replaced during error message display Issue The Smart Array 6400 controller cannot be hot-replaced when the following error message appears: The device 'Smart Array 6400' cannot be stopped because a program is still accessing it Servers All Integrity Workaround Restart the Storage Agents service and try to hot-replace the controller again. Command causes machine check abort Issue Servers Workaround A machine check abort (MCA) can occur when the reconnect -r command is issued for a Smart Array SA640x with firmware version 2.74 when the server contains multiple SA640x cards with different firmware versions. Superdome sx2000, HP Integrity Server rx8640, HP Integrity Server rx7640 HP recommends you maintain the same firmware version for all Smart Array cards on a server. System Management Homepage (SMH) Components flagged with red exclamation mark Issue When running the setup.exe command without having System Management Homepage (SMH) installed on the system, some configurable components might show up with a red exclamation mark (!) when viewed in the All Configurable Components category of the HP Remote Deployment Utility main window. A pop-up window with the following message might also be displayed: One or more components that have been selected for installation require configuration but are not configured. For the best results, it is recommended that you configure the components Servers Workaround before installation. All Integrity To make the red exclamation mark go away, copy the System Management Homepage component to a writable location and then configure it. Page lacks temperature sensor descriptions Issue Servers Workaround On rx2620 servers with firmware bundle version 8.1 or later, and on rx3600 and rx6600 servers with firmware bundle version 13.2 or later, the System Management Homepage > Recovery > Environment page displays temperature sensors that are lacking a description under the Location column. These are a new type of sensor that the management agent cannot read completely. However, temperature event logging and alert generation are not affected by this display issue. rx6600, rx3600, rx2660, rx2620 There is no workaround at this time. Some components not shown Issue The 5.1 version of Management Agents does not show the following components under Version Control: • HP Storage Works Event Notification Driver for Ultra320 SCSI devices for Windows Server 2003 on Itanium-based systems (CP006112, printss.sys) • HP Ultra 160 SCSI Controller Driver for Windows Server 2003 on Itanium-based systems (CP006358, sym_u3.sys) 36 Release 5.5 Overview

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6400 cannot be hot-replaced during error message display
Issue
The Smart Array 6400 controller cannot be hot-replaced when the following
error message appears:
The device
Smart Array 6400
cannot be stopped
because a program is still accessing it
Servers
All Integrity
Workaround
Restart the Storage Agents service and try to hot-replace the controller again.
Command causes machine check abort
Issue
A machine check abort (MCA) can occur when the
reconnect -r
command
is issued for a Smart Array SA640x with firmware version 2.74 when the server
contains multiple SA640x cards with different firmware versions.
Servers
Superdome sx2000, HP Integrity Server rx8640, HP Integrity Server rx7640
Workaround
HP recommends you maintain the same firmware version for all Smart Array
cards on a server.
System Management Homepage (SMH)
Components flagged with red exclamation mark
Issue
When running the
setup.exe
command without having System Management
Homepage (SMH) installed on the system, some configurable components might
show up with a red exclamation mark (!) when viewed in the
All
Configurable Components
category of the HP Remote Deployment Utility
main window. A pop-up window with the following message might also be
displayed:
One or more components that have been selected for installation require configuration but
are not configured. For the best results, it is recommended that you configure the components
before installation.
Servers
All Integrity
Workaround
To make the red exclamation mark go away, copy the System Management
Homepage component to a writable location and then configure it.
Page lacks temperature sensor descriptions
Issue
On rx2620 servers with firmware bundle version 8.1 or later, and on rx3600 and
rx6600 servers with firmware bundle version 13.2 or later, the
System
Management Homepage > Recovery > Environment
page displays
temperature sensors that are lacking a description under the Location column.
These are a new type of sensor that the management agent cannot read
completely. However, temperature event logging and alert generation are not
affected by this display issue.
Servers
rx6600, rx3600, rx2660, rx2620
Workaround
There is no workaround at this time.
Some components not shown
Issue
The 5.1 version of Management Agents does not show the following components
under Version Control:
HP Storage Works Event Notification Driver for Ultra320 SCSI devices for
Windows Server 2003 on Itanium-based systems (CP006112,
printss.sys
)
HP Ultra 160 SCSI Controller Driver for Windows Server 2003 on
Itanium-based systems (CP006358,
sym_u3.sys
)
36
Release 5.5 Overview