HP Integrity rx6600 HP Insight Manager WBEM Provider Events Reference
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- HP Integrity rx6600 | HP Insight Manager WBEM Provider Events Reference - Page 1
HP Integrity Servers with Microsoft® Windows Server™ 2003 and Windows Server™ 2008 HP Insight Management WBEM Provider Events Reference Guide HP Part Number: 5992-5584 Published: May 2009 - HP Integrity rx6600 | HP Insight Manager WBEM Provider Events Reference - Page 2
Notices Confidential computer software. Valid license from HP required for possession, use or copying. HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP - HP Integrity rx6600 | HP Insight Manager WBEM Provider Events Reference - Page 3
7 Introduction...7 Platform Events...7 HP Ethernet Events...105 HP Fiber Channel Events...106 HP SAS Events...107 HP SCSI Events...107 HP Smart Array Events...108 Server Provider (SysEvt) Events...109 HP System Management Homepage Events 110 HP Event Sync Events...110 HP BMC IPMI Driver Events - HP Integrity rx6600 | HP Insight Manager WBEM Provider Events Reference - Page 4
4 - HP Integrity rx6600 | HP Insight Manager WBEM Provider Events Reference - Page 5
appropriate product support service. See your HP sales HP support personnel responsible for installing, configuring, and managing HP Integrity servers nonrecoverable system problems. CAUTION or damage to hardware or software. IMPORTANT computer. User input Commands and other text that - HP Integrity rx6600 | HP Insight Manager WBEM Provider Events Reference - Page 6
software in the following locations: • For an overview of the HP Integrity server family: http://hp.com/go/integrity • For other documents supporting Windows Server 2003 and Windows Server 2008 on HP Integrity Servers: http://docs.hp.com/en/hw.html#Windows%2064-bit%20on%20HP%20Integrity%20Servers - HP Integrity rx6600 | HP Insight Manager WBEM Provider Events Reference - Page 7
Tables Introduction This reference guide describes the Windows System Log Event ID number, severity, and description of events generated by HP Integrity WBEM provider software. The WBEM providers are a group of services that run continuously in the background on HP Integrity servers and report the - HP Integrity rx6600 | HP Insight Manager WBEM Provider Events Reference - Page 8
chassis cover, or missing drive slot covers high temperature in the room where the server resides an unusually hot hardware component located near one of the server's temperature sensors. Recommended action: Shutdown the system immediately. Find cause of temperature anomaly and fix it. WBEM EventID - HP Integrity rx6600 | HP Insight Manager WBEM Provider Events Reference - Page 9
. Voltage reached critical level. Probable Cause: The voltage in the server has gone outside the factory set range. A bad component, blown system should have been immediately shutdown to avoid damage. Contact your HP support representative as soon as possible to have the unit checked. - HP Integrity rx6600 | HP Insight Manager WBEM Provider Events Reference - Page 10
processors are supported in this system. 2. Verify that processors are seated properly in system. 3. Check if system has booted (only a communication problem. - future events will also be lost.) 4. Attempt a system reset, INIT, and/or A/C cycle to clear the problem. 5. Update system firmware again - HP Integrity rx6600 | HP Insight Manager WBEM Provider Events Reference - Page 11
obtain more information, log into the server's Management Processor Card and look at the event log for more details on the failure. Recommended Action: Contact HP Support for best course of action. HP may require a reboot, reconfiguration, or reflash of firmware. WBEM EventID: 162. WBEM ProviderName - HP Integrity rx6600 | HP Insight Manager WBEM Provider Events Reference - Page 12
hardware detected a critical error. This event is generated whenever a system error due to processor, firmware, hardware the operating system and hardware event logs to find -down. Recommended Action: HP recommends that when you and/or hardware failure Probable Cause: BMC firmware has locked up - HP Integrity rx6600 | HP Insight Manager WBEM Provider Events Reference - Page 13
has failed to launch EFI because of an internal error. Recommended Action: Reboot or update System FW. If problem persists contact your HP representative for support. WBEM EventID: 203. WBEM ProviderName: FPL_IndicationProvider. Monarch selection failure. Probable Cause: An internal error has caused - HP Integrity rx6600 | HP Insight Manager WBEM Provider Events Reference - Page 14
. WBEM EventID: 223. WBEM ProviderName: FPL_IndicationProvider. External interrupt not serviced. Probable Cause: Internal FW error. Recommended Action: Reboot, if problem persists contact your HP representative for support. WBEM EventID: 224. WBEM ProviderName: FPL_IndicationProvider. Ext int taken - HP Integrity rx6600 | HP Insight Manager WBEM Provider Events Reference - Page 15
contact HP support to troubleshoot the problem. WBEM EventID: 232. WBEM ProviderName: FPL_IndicationProvider. Trap taken. Probable Cause: This will follow other events indicating some type of IVT error. Recommended Action: This event is for debugging the address, other events will determine the user - HP Integrity rx6600 | HP Insight Manager WBEM Provider Events Reference - Page 16
The trap nesting limit has been exceeded. Recommended Action: Reboot if necessary, if problem persists contact your HP representative for support. WBEM EventID: 256. WBEM ProviderName: FPL_IndicationProvider. Trap not serviced. Probable Cause: A invalid trap has been requested or a trap has not been - HP Integrity rx6600 | HP Insight Manager WBEM Provider Events Reference - Page 17
During System Firmware boot time this indicates the system has requested a trap that firmware has not . Recommended action: Contact HP support to troubleshoot the problem. WBEM EventID: 266. chipset. Failed I/O backplane. Recommended Action: Contact your HP representative to check the I/O chipset - HP Integrity rx6600 | HP Insight Manager WBEM Provider Events Reference - Page 18
that is supported. If problem persists contact your HP representative for support. WBEM EventID: 277. WBEM ProviderName: FPL_IndicationProvider. PCI bus walk unknown error. Probable Cause: Internal firmware error. Recommended Action: Contact your HP representative to check the firmware. WBEM EventID - HP Integrity rx6600 | HP Insight Manager WBEM Provider Events Reference - Page 19
: Refer to the user's manual for Memory loading instructions. WBEM EventID: 300. WBEM ProviderName: FPL_IndicationProvider. DIMM SPD checksum failed. Probable Cause: The DIMMs SPD EEPROM got corrupted. Recommended Action: Contact HP Support personnel to troubleshoot the problem. WBEM EventID: 301 - HP Integrity rx6600 | HP Insight Manager WBEM Provider Events Reference - Page 20
: Refer to the user's manual for Memory loading instructions. WBEM EventID: 316. WBEM ProviderName: FPL_IndicationProvider. Generic memory firmware error. Probable Cause: Corrupt NVM or System firmware failure. Recommended action: Contact HP support to troubleshoot the problem. WBEM EventID: 317 - HP Integrity rx6600 | HP Insight Manager WBEM Provider Events Reference - Page 21
output which ranks it is deallocating and why. Review the preceding events and refer to the users manual to correct the memory loading. WBEM EventID: 321 Recommended Action: Upgrade to latest system firmware, or contact HP support to troubleshoot the problem. WBEM EventID: 330. WBEM ProviderName: - HP Integrity rx6600 | HP Insight Manager WBEM Provider Events Reference - Page 22
. Probable Cause: Control bit to use an alternate memory config are set. Recommended Action: Clear NVM Update SFW Contact HP support to troubleshoot the problem. WBEM EventID: 338. WBEM ProviderName: FPL_IndicationProvider. OS INIT address not registered. Probable Cause: The OS has not registered an - HP Integrity rx6600 | HP Insight Manager WBEM Provider Events Reference - Page 23
problem persists contact your HP representative for support. WBEM EventID: 348. WBEM ProviderName: FPL_IndicationProvider. Firmware problems. WBEM EventID: 358. WBEM ProviderName: FPL_IndicationProvider. Fabric code unable to find a needed service Probable Cause: Hardware problem. Check connections - HP Integrity rx6600 | HP Insight Manager WBEM Provider Events Reference - Page 24
are out of rev with each other. Probable Cause: Bad hardware configuration, different revisions of crossbars are installed. Recommended Action: will vary. Probable Cause: Hardware problem such as cable connect error or bad cables. Recommended Action: Correct the hardware problem and re-boot. WBEM - HP Integrity rx6600 | HP Insight Manager WBEM Provider Events Reference - Page 25
fetch timeout error Recommended Action: repair faulty hardware. WBEM EventID: 379. WBEM ProviderName: FPL_IndicationProvider. Error was encountered when Initializing the LBA. Probable Cause: LBA firmware initialization failed Recommended Action: Review additional error logs to determine exact cause - HP Integrity rx6600 | HP Insight Manager WBEM Provider Events Reference - Page 26
Firmware/software error Recommended Action: Check for new version of firmware/OS Contact HP Support the semaphore Try reinitializing NVRAM. If problem persists, contact engineering. WBEM EventID: conditions including a bad complex profile, a bad hardware configuration, a cell arriving late to the - HP Integrity rx6600 | HP Insight Manager WBEM Provider Events Reference - Page 27
the Error Response Mode is likely to have directed firmware to HALT. WBEM EventID: 414. WBEM ProviderName: hardware problem. Some of the cells are unreachable. Update the complex profile or correct the hardware problem Action: Contact HP support personnel to troubleshoot the problem. WBEM EventID: - HP Integrity rx6600 | HP Insight Manager WBEM Provider Events Reference - Page 28
to update CSR contents. Probable Cause: Coherency controller on cell sending event is suspect. Recommended Action: Provide event data to HP support center for assistance. WBEM EventID: 2431. WBEM ProviderName: FPL_IndicationProvider. This indicates the failure in collecting the Complex profile info - HP Integrity rx6600 | HP Insight Manager WBEM Provider Events Reference - Page 29
. Internal Firmware Programming Error from the EFI portion of the firmware. Probable Cause: Report the IPF to the firmware team. do not match. Recommended Action: Update SFW, if problem persists contact your HP representative for support. WBEM EventID: 583. WBEM ProviderName: FPL_IndicationProvider. - HP Integrity rx6600 | HP Insight Manager WBEM Provider Events Reference - Page 30
if problem persists contact your HP representative for support. WBEM EventID: 588. WBEM ProviderName: FPL_IndicationProvider. An error was encountered when firmware DIMM loading order does not follow the guidelines in the user manual Recommended Action: Rearrange the DIMMs to follow the loading - HP Integrity rx6600 | HP Insight Manager WBEM Provider Events Reference - Page 31
get the feature set from PAL Recommended Action: Update firmware to get newer PAL that support the PAL_GET_FEATUREs call. WBEM EventID: 443. WBEM MCA. Recommended Action: Review error logs to determine cause of MCA. If problem persists, contact HP support to troubleshoot the problem. WBEM EventID: - HP Integrity rx6600 | HP Insight Manager WBEM Provider Events Reference - Page 32
HP support to troubleshoot the problem. WBEM EventID: 457. WBEM ProviderName: FPL_IndicationProvider. A GUID was larger than the expected 128 bits. Probable Cause: Inconsistency in EFI firmware. Recommended Action: Upgrade system firmware. If problem persists, contact HP support to troubleshoot - HP Integrity rx6600 | HP Insight Manager WBEM Provider Events Reference - Page 33
problem persists contact your HP representative for support. WBEM EventID: 465. WBEM ProviderName: FPL_IndicationProvider. Unable to obtain access to all SAL timer services. Probable Cause: Not all expected services system firmware. If problem persists, contact HP support to troubleshoot the problem. - HP Integrity rx6600 | HP Insight Manager WBEM Provider Events Reference - Page 34
If only one reports this issue, replace the CPU. If problem persists, contact HP support. WBEM EventID: 487. WBEM ProviderName: FPL_IndicationProvider. cpu access cell connection. Recommended Action: Reset partition, and check hardware associated with event data. WBEM EventID: 493. WBEM ProviderName - HP Integrity rx6600 | HP Insight Manager WBEM Provider Events Reference - Page 35
ID(s) is invalid and the user did not elect to fix the problem. Recommended Action: Reboot the system firmware. Recommended Action: Reboot, if problem persists, contact your HP representative for support. WBEM EventID: 501. WBEM ProviderName: FPL_IndicationProvider. EFI unable to find the SAL service - HP Integrity rx6600 | HP Insight Manager WBEM Provider Events Reference - Page 36
Recommended Action: Upgrade system firmware. If problem persists, contact HP support to troubleshoot the problem. WBEM EventID: 512. PAL compatibility problem. WBEM EventID: 518. WBEM ProviderName: FPL_IndicationProvider. memory DIMM pair mismatch. Probable Cause: The user installed a mismatched - HP Integrity rx6600 | HP Insight Manager WBEM Provider Events Reference - Page 37
firmware. If problem persists, contact HP support to troubleshoot the problem chipset. Recommended Action: Contact your HP representative for support mis-match. Probable Cause: The user installed a mismatched quad of DIMMs backplane. Recommended Action: Check for hardware errors. Reset cell. WBEM - HP Integrity rx6600 | HP Insight Manager WBEM Provider Events Reference - Page 38
unexpectedly found to be an invalid XBC-XBC port. Probable Cause: Firmware error. Recommended Action: Reset cell. WBEM EventID: 541. WBEM . Upgrade BMC FW and System FW. If problem persists, contact your HP representative for support. WBEM EventID: 544. WBEM ProviderName: FPL_IndicationProvider - HP Integrity rx6600 | HP Insight Manager WBEM Provider Events Reference - Page 39
during security init. Probable Cause: SAL is not in ADMIN or USER mode. Recommended Action: Reboot the system. Upgrade system firmware. If problem persists, contact HP support to troubleshoot the problem. WBEM EventID: 555. WBEM ProviderName: FPL_IndicationProvider. OS dump, error writing image - HP Integrity rx6600 | HP Insight Manager WBEM Provider Events Reference - Page 40
found an error. Recommended Action: Check for hardware failure: flex cables, crossbar chip, etc. the system backplane Contact HP Support personnel to troubleshoot problem. WBEM EventID: 603 held for a long time. Recommended Action: Try forcing firmware to reroute the fabric by cycling 48V power on the - HP Integrity rx6600 | HP Insight Manager WBEM Provider Events Reference - Page 41
If it is indeed down, look for hardware reasons. It's possible resetting the Management Processor firmware ('XD' command option 'r') or completely cycling cabinet's AC Breakers 'off'. Recommended Action: Remove cell board causing problem. Power complex on and allow cells to distribute their copy of - HP Integrity rx6600 | HP Insight Manager WBEM Provider Events Reference - Page 42
reset by hardware due to firmware inactivity. Probable Cause: Processor dependent hardware controller (PDHC) Hardware Failed; causing inactivity. Recommended Action: Even though the PDHC will reset itself without interrupting the cell, HP Support personnel should be contacted to troubleshoot the PDH - HP Integrity rx6600 | HP Insight Manager WBEM Provider Events Reference - Page 43
will be evident by many BPS_FAIL codes and probably a AC_DELETED code in the Event Log. Recommended Action: Contact HP Support personnel to troubleshoot problem. WBEM EventID: 655. WBEM ProviderName: FPL_IndicationProvider. Fan failed in designated Bulk Power Supply. Probable Cause: Fan failure or - HP Integrity rx6600 | HP Insight Manager WBEM Provider Events Reference - Page 44
or Fan sensor failure PM failure Recommended Action: Contact HP Support personnel to troubleshoot the problem. WBEM EventID: 683. WBEM ProviderName: FPL_IndicationProvider. Watchdog Timer Expired. Probable Cause: CLU has been reset after a firmware update. Recommended Action: No action is required - HP Integrity rx6600 | HP Insight Manager WBEM Provider Events Reference - Page 45
: The CLU cannot read the data contained in the EEPROM on the SBCH board in the same cabinet. Recommended Action: Contact HP Support personnel to troubleshoot the problem. If this is the only READ failure in this timeframe, replace the SBCH board following the SBCH Board Remove + Replace Procedures - HP Integrity rx6600 | HP Insight Manager WBEM Provider Events Reference - Page 46
the System Backplane Utilities cable connectors. Check the connectors at each end of the cable for bent or broken pins. If the connectors physical location has failed. Recommended Action: Contact HP Support personnel to troubleshoot problem. WBEM EventID: 2906. WBEM ProviderName: - HP Integrity rx6600 | HP Insight Manager WBEM Provider Events Reference - Page 47
Contact HP Support personnel to troubleshoot the problem. WBEM EventID: 708. WBEM ProviderName: FPL_IndicationProvider. The CPU Node reported a problem initializing its node in the device tree. Probable Cause: See additional logs in determine why initialize node failed. There could be a hardware or - HP Integrity rx6600 | HP Insight Manager WBEM Provider Events Reference - Page 48
bad revision, use FWUU to update CLU firmware. Contact HP Support personnel to troubleshoot problem. WBEM EventID: 624. WBEM ProviderName: FPL_IndicationProvider. An unknown Cell voltage margin has been detected. Probable Cause: A user has manually, using back-door debugging methods, altered the - HP Integrity rx6600 | HP Insight Manager WBEM Provider Events Reference - Page 49
PDHC firmware again. If repeated attempts to update the PDHC firmware fail, contact HP support personnel to troubleshoot the problem. WBEM hardware fault is preventing the PDH bus semaphore from being taken/released as expected. Recommended Action: Contact HP support personnel to troubleshoot - HP Integrity rx6600 | HP Insight Manager WBEM Provider Events Reference - Page 50
HP service HP Support personnel to analyze the crossbar. WBEM EventID: 727. WBEM ProviderName: FPL_IndicationProvider. The run-time verification of a programming assumption has failed. Probable Cause: Hardware in unknown state, or programming bug found. Recommended Action: Upgrade PM firmware - HP Integrity rx6600 | HP Insight Manager WBEM Provider Events Reference - Page 51
I2C bus has failed. Probable Cause: A hardware error has occurred. Recommended Action: Replace the not happen. Contact engineering to diagnose the problem. WBEM EventID: 736. WBEM ProviderName: fabric firmware error. Probable Cause: An unanticipated error occurred. Contact HP Support - HP Integrity rx6600 | HP Insight Manager WBEM Provider Events Reference - Page 52
the cell hardware. Recommended Action: Try OLAing a different cell. Contact HP Support personnel to troubleshoot the problem. WBEM 756. WBEM ProviderName: FPL_IndicationProvider. Internal firmware programming error. Probable Cause: Report the IP to the firmware team. Reset the system. This cannot - HP Integrity rx6600 | HP Insight Manager WBEM Provider Events Reference - Page 53
failure while retrying the CC to XBC link init. Probable Cause: contact your HP service representative. WBEM EventID: 773. WBEM ProviderName: FPL_IndicationProvider. Initialization of a PCI node in the firmware device tree failed. Probable Cause: The PCI component could not create a device tree - HP Integrity rx6600 | HP Insight Manager WBEM Provider Events Reference - Page 54
IPMI event logs and contact HP Customer Support for assistance. WBEM EventID: 6954. WBEM ProviderName: FPL_IndicationProvider. Firmware was unable to find a suitable EventID: 6955. WBEM ProviderName: FPL_IndicationProvider. The Options service received an NVRAM allocation error. Probable Cause: - HP Integrity rx6600 | HP Insight Manager WBEM Provider Events Reference - Page 55
on a cell. Recommended Action: Contact HP Support personnel to troubleshoot the problem. WBEM EventID: 2442. WBEM ProviderName: FPL_IndicationProvider Service / replace the appropriate part of, or the entire backplane. WBEM EventID: 1762. WBEM ProviderName: FPL_IndicationProvider. System firmware - HP Integrity rx6600 | HP Insight Manager WBEM Provider Events Reference - Page 56
bit is incorrectly set by hardware and now cleared by PDC. Recommended Action: If this chassis code occurs in every boot then contact HP Support personnel to troubleshoot the problem. WBEM EventID: 1764. WBEM ProviderName: FPL_IndicationProvider. Firmware encountered a problem trying to initialize - HP Integrity rx6600 | HP Insight Manager WBEM Provider Events Reference - Page 57
reset themselves. WBEM EventID: 843. WBEM ProviderName: FPL_IndicationProvider. The firmware tree is not complete and hence there will be no PD Information ROM is unprogrammed. Recommended Action: Contact HP support personnel to troubleshoot the CPU module pointed to by the physical location - HP Integrity rx6600 | HP Insight Manager WBEM Provider Events Reference - Page 58
hardware problem, but confirm the cause by looking at the return status. Recommended Action: Check XBC, Backplane, Flex Cables, Contact HP Support Personnel for further troubleshooting to be already initialized. Probable Cause: Firmware problem. Contact HP Support Personnel. WBEM EventID: 865. WBEM - HP Integrity rx6600 | HP Insight Manager WBEM Provider Events Reference - Page 59
XIN link state. Probable Cause: Hardware Access Error. Have your HP support representative check the Coherency Controller problem Recommended Action: Contact HP Support personnel to check the XBC, CC, backplane. WBEM EventID: 883. WBEM ProviderName: FPL_IndicationProvider. Unexpected fabric firmware - HP Integrity rx6600 | HP Insight Manager WBEM Provider Events Reference - Page 60
because PDC couldn't read PDH memory. Probable Cause: Cell hardware problem like PDH memory itself, the coherency controller, the executing CPU or interaction between any of these cell components. Recommended Action: Contact HP Support to troubleshoot the cell and either fix it or replace it. WBEM - HP Integrity rx6600 | HP Insight Manager WBEM Provider Events Reference - Page 61
Cause: Cell hardware problem, like a problem with PDH registers or PDH memory, or a problem with the concorde or CPU chips. Recommended Action: Troubleshoot the cell PDH memory. Probable Cause: Hardware problem with the CPU or cell board. Recommended Action: Contact HP Support to confirm the CPUs - HP Integrity rx6600 | HP Insight Manager WBEM Provider Events Reference - Page 62
be halted because CPU couldn't change its CPU FP (PST) state. Probable Cause: Hardware problem with the cell (like PDH memory) or the CC or CPU. Recommended Action: Contact HP support to troubleshoot or replace the cell board. WBEM EventID: 913. WBEM ProviderName: FPL_IndicationProvider. Partition - HP Integrity rx6600 | HP Insight Manager WBEM Provider Events Reference - Page 63
HP Support personnel to troubleshoot the problem. WBEM EventID: 923. WBEM ProviderName: FPL_IndicationProvider. PDH space not available after release from reset. Probable Cause: A hardware fault has occurred. Recommended Action: Contact HP Support personnel to troubleshoot system firmware will - HP Integrity rx6600 | HP Insight Manager WBEM Provider Events Reference - Page 64
PDH memory. Probable Cause: CPU is on unreachable cell Defective CPU Recommended Action: Contact HP Support personnel to troubleshoot cell board Investigate for fabric problem. WBEM EventID: 1766. WBEM ProviderName: FPL_IndicationProvider. Resetting the partition because a processor was not in - HP Integrity rx6600 | HP Insight Manager WBEM Provider Events Reference - Page 65
the number of failed links. Probable Cause: Fabric Access Failure Recommended Action: Contact HP Support personnel to check XBC, Backplane, CC, look for additional chassis codes to describe the problem. WBEM EventID: 948. WBEM ProviderName: FPL_IndicationProvider. Failed to write the XBC CSR that - HP Integrity rx6600 | HP Insight Manager WBEM Provider Events Reference - Page 66
IO on the cell, probably due to previous errors. Recommended Action: Correct the hardware/software problem indicated by previous errors. WBEM EventID: 962. WBEM ProviderName: FPL_IndicationProvider. The system firmware had an error with the structured error handling mechanism. Probable Cause: Either - HP Integrity rx6600 | HP Insight Manager WBEM Provider Events Reference - Page 67
serviced. Recommended Action: Contact your HP support representative to check the affected hardware. WBEM EventID: 1805. WBEM ProviderName: FPL_IndicationProvider. Windows: Server Unexpected fabric firmware error. Probable Cause: An unanticipated error occurred. Contact HP Support personnel to - HP Integrity rx6600 | HP Insight Manager WBEM Provider Events Reference - Page 68
. PDC failed reading a specific value from its own copy of the RDRs. Probable Cause: problem on cell wherein PDC could not properly access memory Recommended Action: Contact HP support to troubleshoot cell board. Probable Cause: a non-existent/non-accessible register was specified by software - HP Integrity rx6600 | HP Insight Manager WBEM Provider Events Reference - Page 69
with main backplane problems. Recommended Action: Contact HP Support to confirm the indicates faulty PDH hardware. Recommended Action: replace the PDH hardware. WBEM EventID: Firmware error. Recommended Action: Reset cell. WBEM EventID: 1002. WBEM ProviderName: FPL_IndicationProvider. System firmware - HP Integrity rx6600 | HP Insight Manager WBEM Provider Events Reference - Page 70
mean that the module is about to fail, or environmental conditions in the server are causing more errors than usual. This event message will be generated for hardware problem. Include the FABRIC_ERRORS_XBC_CLEAR_WR_ADDR event log and its data in any reports. Recommended Action: Contact HP Support - HP Integrity rx6600 | HP Insight Manager WBEM Provider Events Reference - Page 71
Failure. Likely hardware problem. Look for additional chassis codes to further isolate the error. Recommended Action: Contact HP Support personnel to Invalid CSR address, possible firmware defect. Recommended Action: Capture complete live logs and contact HP Support representative. WBEM EventID: - HP Integrity rx6600 | HP Insight Manager WBEM Provider Events Reference - Page 72
status of creating the cell level device tree for use by firmware. See previous errors already reported. WBEM EventID: 2450. WBEM will be deconfigured. If the error persists after a powercycle, contact HP Support. WBEM EventID: 1855. WBEM ProviderName: FPL_IndicationProvider. CPU deconfigured getting - HP Integrity rx6600 | HP Insight Manager WBEM Provider Events Reference - Page 73
will be deconfigured. If the error persists after a powercycle, contact HP Support. WBEM EventID: 1857. WBEM ProviderName: FPL_IndicationProvider. Not enough error latch sensors are not functioning. Probable Cause: There is a hardware failure. Recommended Action: The cell board must be repaired or - HP Integrity rx6600 | HP Insight Manager WBEM Provider Events Reference - Page 74
10358 Warning 10361 Error 10375 Warning Event Description The NVRAM service was unable to satisfy an NVRAM allocation request. Probable Cause hardware register. Other events should detail the error. Recommended Action: Contact your HP Support Representative to investigate the fabric and firmware - HP Integrity rx6600 | HP Insight Manager WBEM Provider Events Reference - Page 75
local cell's LINK_SEL_FABRIC CSR. Data field: unused. Probable Cause: System firmware was unable to read a hardware register. Recommended Action: Capture IPMI event logs, look for additional errors. Contact your HP Support Representative to analyze the fabric. WBEM EventID: 2928. WBEM ProviderName - HP Integrity rx6600 | HP Insight Manager WBEM Provider Events Reference - Page 76
. Data field: (Skyline port) | (Cell number 56). Probable Cause: System firmware was unable to read a fabric hardware register. Recommended Action: Capture IPMI event logs, look for additional errors. Contact your HP Support Representative to analyze the fabric. WBEM EventID: 2931. WBEM ProviderName - HP Integrity rx6600 | HP Insight Manager WBEM Provider Events Reference - Page 77
field: route index | (xbcNum 32) | (portNum 48). Probable Cause: System firmware was unable to read a fabric hardware register. Recommended Action: Capture IPMI event logs, look for additional errors. Contact your HP Support Representative to analyze the fabric. WBEM EventID: 2944. WBEM ProviderName - HP Integrity rx6600 | HP Insight Manager WBEM Provider Events Reference - Page 78
field: cell set passed in to SetupNCTable. Probable Cause: System firmware was unable to write some fabric hardware registers. Recommended Action: Capture IPMI event logs, look for additional errors. Contact your HP Support Representative to analyze the fabric. WBEM EventID: 2953. WBEM ProviderName - HP Integrity rx6600 | HP Insight Manager WBEM Provider Events Reference - Page 79
field: cell number of the Skyline that failed. Probable Cause: System firmware was unable to write a fabric hardware register. Recommended Action: Capture IPMI event logs, look for additional errors. Contact your HP Support Representative to analyze the fabric. WBEM EventID: 2960. WBEM ProviderName - HP Integrity rx6600 | HP Insight Manager WBEM Provider Events Reference - Page 80
: 4885. WBEM ProviderName: FPL_IndicationProvider. Failed to open a fabric link. Probable Cause: System Firmware was unable to open the crossbar link Recommended Action: Collect IPMI Event Logs. Contact your HP Support Representative to analyze the fabric. WBEM EventID: 4895. WBEM ProviderName - HP Integrity rx6600 | HP Insight Manager WBEM Provider Events Reference - Page 81
System Firmware was unable to route the crossbar fabric. Recommended Action: Collect IPMI Event logs. Contact your HP Support Representative to troubleshoot Firmware encountered a problem while processing the crossbar fabric graphs Recommended Action: Collect IPMI event logs. Contact your HP Support - HP Integrity rx6600 | HP Insight Manager WBEM Provider Events Reference - Page 82
: Internal firmware error or data corruption. Recommended Action: Capture IPMI event logs, look for additional errors. Contact your HP Support Representative to detail will be unusable. Probable Cause: Firmware ran out of NVRAM before the server completed cold boot initialization. Recommended Action: - HP Integrity rx6600 | HP Insight Manager WBEM Provider Events Reference - Page 83
Restore NVRAM to factory defaults. Reset server and reconfigure soft partitions. WBEM EventID: call to the IOC firmware component method 'LbaReconfig' failed, probably a low-level hardware error. The fPar board. Recommended Action: Contact your HP support representative. WBEM EventID: 4536. WBEM - HP Integrity rx6600 | HP Insight Manager WBEM Provider Events Reference - Page 84
is observing a lot of corrected ECC errors in memory. This could be caused by problems with the system's memory or by unexpected environmental conditions inside the server. Recommended Action: Contact your HP support representative to check your memory system. WBEM EventID: 4542. WBEM ProviderName - HP Integrity rx6600 | HP Insight Manager WBEM Provider Events Reference - Page 85
server boots in hard partition mode. This is a configuration usage problem, possibly a user ESIT DirectedfParResetAndMigrate() service but the firmware was unable to write a fabric hardware register. Recommended Action: Capture IPMI event logs, look for additional errors. Contact your HP Support - HP Integrity rx6600 | HP Insight Manager WBEM Provider Events Reference - Page 86
Could possibly be a data corruption problem. Data field: (cell number 56) | (return value from VM_CollectVertices). Probable Cause: An error occurred while routing the fabric, possible data corruption or firmware error. Recommended Action: Contact your HP support representative to inspect the fabric - HP Integrity rx6600 | HP Insight Manager WBEM Provider Events Reference - Page 87
the fabric Recommended Action: Collect IPMI event logs, and contact your HP support representative to inspect the fabric and system firmware. WBEM EventID: 4840. WBEM ProviderName: FPL_IndicationProvider. A problem was encountered while routing which prevented an appropriate route from being chosen - HP Integrity rx6600 | HP Insight Manager WBEM Provider Events Reference - Page 88
Event ID Event Severity 11459 Error 11461 Error 11463 Error 11465 Error 11467 Error 11468 Error 11471 Error 11478 Warning 11479 Error 11481 Warning 11482 Error 11483 Warning 11484 Error Event Description System backplane power has reported a 12v power fault. The data field contains the physical - HP Integrity rx6600 | HP Insight Manager WBEM Provider Events Reference - Page 89
Collect IPMI event logs, and contact your HP support representative to inspect the fabric and system firmware. WBEM EventID: 4929. WBEM ProviderName: to instantiate the firmware for the fPar. The configuration is modified to disable but not delete this fPar. Probable Cause: The user has configured an - HP Integrity rx6600 | HP Insight Manager WBEM Provider Events Reference - Page 90
. All processors are scheduled for deconfiguration. Probable Cause: All CPUs were scheduled to be deconfigured through a combination of user deconfigures and/or failures Recommended Action: No action is required. WBEM EventID: 5270. WBEM ProviderName: FPL_IndicationProvider. Processors have - HP Integrity rx6600 | HP Insight Manager WBEM Provider Events Reference - Page 91
An error occurred while routing the fabric. Recommended Action: Collect IPMI event logs, and contact your HP support representative to inspect the fabric and system firmware. WBEM EventID: 4949. WBEM ProviderName: FPL_IndicationProvider. An unexpected error occurred while setting up the Non-Coherent - HP Integrity rx6600 | HP Insight Manager WBEM Provider Events Reference - Page 92
or an image is corrupt. Recommended Action: If this continues to occur, reinstall the software. If this does not fix the problem contact your HP support representative. WBEM EventID: 5135. WBEM ProviderName: FPL_IndicationProvider. An attempt was made to add a PCI bus with a number greater than the - HP Integrity rx6600 | HP Insight Manager WBEM Provider Events Reference - Page 93
firmware. WBEM EventID: 4978. WBEM ProviderName: FPL_IndicationProvider. Stable store read or write to flash failed. Probable Cause: Soft error Flash part Failure Recommended Action: Reboot, if problem persists, contact HP support to the user documentation to determine the supported memory - HP Integrity rx6600 | HP Insight Manager WBEM Provider Events Reference - Page 94
: An error occurred while routing the fabric. Recommended Action: Collect IPMI event logs, and contact your HP support representative to inspect the fabric and system firmware. WBEM EventID: 5157. WBEM ProviderName: FPL_IndicationProvider. Error writing the error masks for ALREC and ALTRAN. Data - HP Integrity rx6600 | HP Insight Manager WBEM Provider Events Reference - Page 95
: FPL_IndicationProvider. Invalid or no OS boot rendezvous entry point for target CPU. Probable Cause: OS or firmware bugs Recommended Action: Call HP support. WBEM EventID: 5174. WBEM ProviderName: FPL_IndicationProvider. Checksum verification failed for OS_BOOT_RENDEZ entry point. Probable Cause - HP Integrity rx6600 | HP Insight Manager WBEM Provider Events Reference - Page 96
in the physical location info. If problem persists, contact HP support to troubleshoot the problem. WBEM EventID: 6860. WBEM ProviderName: System Firmware encountered an error while reading a fabric crossbar chip. Recommended Action: Collect IPMI Event Logs and contact your HP Service Representative - HP Integrity rx6600 | HP Insight Manager WBEM Provider Events Reference - Page 97
has occurred. Recommended Action: Contact HP support personnel to troubleshoot the problem. WBEM EventID: 5192. WBEM firmware had difficulty determining the crossbar number from the graph data structure Recommended Action: Capture IPMI event logs, look for additional errors. Contact your HP Support - HP Integrity rx6600 | HP Insight Manager WBEM Provider Events Reference - Page 98
HP support representative to check the affected hardware. WBEM EventID: 5261. WBEM ProviderName: FPL_IndicationProvider. A platform error was detected by the firmware/hardware is not in agreement with the server identification information. The server identification information is viewable using the - HP Integrity rx6600 | HP Insight Manager WBEM Provider Events Reference - Page 99
links Recommended Action: Collect IPMI Event logs. Contact your HP Support Representative to check the fabric subsystem health. WBEM EventID: 6577. WBEM ProviderName: FPL_IndicationProvider. System firmware encountered fabric problems. Data Field: (crossbar port 44) | (crossbar 32). Probable Cause - HP Integrity rx6600 | HP Insight Manager WBEM Provider Events Reference - Page 100
Probable Cause: If the data word is not 0x0000000400000000, then the problem is most likely with the PCI card. If the value of the WBEM ProviderName: FPL_IndicationProvider. The blade has been forced to power-on, either via the MP user interface or the power button. The blade did not negotiate with - HP Integrity rx6600 | HP Insight Manager WBEM Provider Events Reference - Page 101
CLU FW may not have been updated to an appropriate revision for the system type. Recommended Action: Contact your HP Customer Support Representative to update all firmware entities to revisions that are appropriate for the system type. WBEM EventID: 6771. WBEM ProviderName: FPL_IndicationProvider - HP Integrity rx6600 | HP Insight Manager WBEM Provider Events Reference - Page 102
error. Contact your HP Support Representative to troubleshoot the fabric. WBEM EventID: 6776. WBEM ProviderName: FPL_IndicationProvider. System firmware could not determine a link's address. Probable Cause: This event does not indicate the original cause. This is a problem encountered while handling - HP Integrity rx6600 | HP Insight Manager WBEM Provider Events Reference - Page 103
Action: Contact HP Service for assistance. WBEM firmware. If problem persists, contact HP support to troubleshoot the problem. WBEM EventID: 6904. WBEM ProviderName: FPL_IndicationProvider. PCI/PCIX/PCIe card/slot error detected during IO bus scan. Probable Cause: PCI/PCIx/PCIe card/slot hardware - HP Integrity rx6600 | HP Insight Manager WBEM Provider Events Reference - Page 104
Action: Check the amount of memory in use. HP unsupported DIMM(s) has been detected on this partition. Probable Cause: HP PFM service has detected one or more HP unsupported DIMMs on this partition. Recommended Action: Make sure to have HP supported DIMMs installed. 104 WBEM Provider Event Tables - HP Integrity rx6600 | HP Insight Manager WBEM Provider Events Reference - Page 105
expected to be drawn by the currently operating hardware is greater than the rating of the problem. Probable Cause: There is a firmware problem. Recommended Action: Verify that the most recent firmware is installed on the system. WBEM EventID: 7622. WBEM ProviderName: FPL_IndicationProvider. HP - HP Integrity rx6600 | HP Insight Manager WBEM Provider Events Reference - Page 106
A new team member has been added to an Ethernet team via the HP Network Configuration Utility (NCU). This is an optional indication that can be was removed or an Ethernet team or VLAN was removed via the HP Network Configuration Utility (NCU). 13 Information The number of active adapters in - HP Integrity rx6600 | HP Insight Manager WBEM Provider Events Reference - Page 107
drive is in a degraded state. Device is still servicing I/O, but redundancy may be degraded or lost. 201 changed to Degraded. An enclosure has detected there may a problem with one or more of the fans. 306 Error A data occurs. HP SCSI Events Source in Windows Event Log: HP SCSI Event ID - HP Integrity rx6600 | HP Insight Manager WBEM Provider Events Reference - Page 108
maximum allowed temperature for normal operation. A shutdown is imminent. Action is required before loss of data occurs. HP Smart Array Events Source in Windows Event Log: HP Smart Array Event ID Event Severity Event Description 1 Warning A Smart Array controller status has changed from non - HP Integrity rx6600 | HP Insight Manager WBEM Provider Events Reference - Page 109
drive is in a degraded state. Device is still servicing I/O but redundancy may be degraded or lost. 201 Information changed to Degraded. An enclosure has detected there may a problem with one or more of the fans. 306 Error A Server Provider (SysEvt) Events Source in Windows Event Log: HP - HP Integrity rx6600 | HP Insight Manager WBEM Provider Events Reference - Page 110
has been stopped successfully. 11 Error The HP System Management Homepage Win32 service could not be started successfully. 12 Error The HP System Management Homepage Win32 service could not be stopped successfully. HP Event Sync Events Source in Windows Event Log: HpInsightMgmtProvs Event - HP Integrity rx6600 | HP Insight Manager WBEM Provider Events Reference - Page 111
instance within the Device Manager user interface. 1001 Error A IPMI HP support team to solve this problem. 2 Information HP PFM service detected the DIMM module in %s has been added. 2 Information HP PFM service detected the DIMM module in %s has been removed. 2 Information HP PFM service - HP Integrity rx6600 | HP Insight Manager WBEM Provider Events Reference - Page 112
Event ID Event Severity Event Description 2 Information HP PFM service detected the CPU module in %s has been removed. 2 Information HP PFM service detected the CPU module in %s has been replaced. 2 Information HP PFM has detected a module replacement: The CPU %s has been replaced. The
HP Integrity Servers with Microsoft®
Windows Server™ 2003 and Windows
Server™ 2008
HP Insight Management WBEM Provider
Events Reference Guide
HP Part Number: 5992-5584
Published: May 2009