HP Kayak XU 04xx HP Kayak XU Series 04xx, Upgrade and Configuration Guide - Page 49

Troubleshooting Graphics on the Kayak XW PC Workstation, If Your Keyboard Does Not Work

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2 Troubleshooting Your HP PC Workstation If Your PC Workstation Has a Hardware Problem Other Display Problems If the display image is not aligned with the screen, use the display's controls to center the image (refer to the display manual for instructions). If the screens generated by the applications do not appear to be correct, check the application's manual to find out which video standard is required. Also check your display manual to find out which refresh rate is required. Use your operating system's procedures, to select the correct refresh rate. Troubleshooting Graphics on the Kayak XW PC Workstation For PC Workstations equipped with a HP VISUALIZE Fx6 graphics accelerator, refer to the HP VISUALIZE Fx6 Configuration and Troubleshooting Guide, available in Acrobat (PDF) format on HP's web site (http://www.hp.com/go/kayaksupport). If Your Keyboard Does Not Work • Ensure that the keyboard is correctly connected (a keyboard icon will be displayed on your screen if the keyboard is not connected). • If you turn on your PC Workstation, the operating system boots, and the keyboard is correctly connected but still not available, the power-on password may be set to "keyboard locked". You will need to enter a password to unlock the keyboard and mouse. You can change this setting in the Setup program. Refer to the Power menu in the HP Setup program. • If you have difficulties using the keyboard's soft keys, you will need to install the keyboard driver provided on the HP CD-ROM (in the \keyboard directory) supplied with your PC Workstation. • If you have difficulties using the Mute and Volume keys, you may need to install the sound driver provided on the HP CD-ROM (in the \audio directory) supplied with your PC Workstation. • If you have difficulties using the Lock key, you should check the installation and configuration of the HP Lock utility. • If you have difficulties using the TopTools keys, you should check the installation of HP TopTools. English 41

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English
41
2
Troubleshooting Your HP PC Workstation
If Your PC Workstation Has a Hardware Problem
Other Display Problems
If the display image is not aligned with the screen, use the display’s
controls to center the image (refer to the display manual for
instructions). If the screens generated by the applications do not appear
to be correct, check the application’s manual to find out which video
standard is required. Also check your display manual to find out which
refresh rate is required. Use your operating system’s procedures, to
select the correct refresh rate.
Troubleshooting Graphics on the Kayak XW PC Workstation
For PC Workstations equipped with a HP VISUALIZE Fx6 graphics
accelerator, refer to the
HP VISUALIZE Fx6 Configuration and
Troubleshooting Guide
, available in Acrobat (PDF) format on HP’s
web site (
).
If Your Keyboard Does Not Work
•
Ensure that the keyboard is correctly connected (a keyboard icon
will be displayed on your screen if the keyboard is not connected).
•
If you turn on your PC Workstation, the operating system boots, and
the keyboard is correctly connected but still not available, the
power-on password may be set to “keyboard locked”. You will need
to enter a password to unlock the keyboard and mouse. You can
change this setting in the
Setup
program. Refer to the
Power
menu in
the HP
Setup
program.
•
If you have difficulties using the keyboard’s soft keys, you will need
to install the keyboard driver provided on the HP CD-ROM (in the
\keyboard
directory) supplied with your PC Workstation.
•
If you have difficulties using the
Mute
and
Volume
keys, you may
need to install the sound driver provided on the HP CD-ROM (in the
\audio
directory) supplied with your PC Workstation.
•
If you have difficulties using the
Lock
key, you should check the
installation and configuration of the HP Lock utility.
•
If you have difficulties using the
TopTools
keys, you should check
the installation of HP TopTools.