HP Kayak XW A2-U2-W2 HP Kayak XW Series 04xx, Troubleshooting Your PC Workstat - Page 14

HP Kayak XW 0480 PC Workstation - Troubleshooting Your HP PC Workstation If Your PC Workstation Has a Hardware Problem If Your Keyboard Does Not Work • Ensure that the keyboard is correctly connected (a keyboard icon will be displayed on your screen if the keyboard is not connected). • If you turn on your PC Workstation, the operating system boots, and the keyboard is correctly connected but still not available, the power-on password may be set to "keyboard locked". You will need to enter a password to unlock the keyboard and mouse. You can change this setting in the Setup program. Refer to the Power menu in the HP Setup program. • If you have difficulties using the keyboard's soft keys, you will need to install the keyboard driver provided on the HP CD-ROM (in the \keyboard directory) supplied with your PC Workstation. • If you have difficulties using the Mute and Volume keys, you may need to install the sound driver provided on the HP CD-ROM (in the \audio directory) supplied with your PC Workstation. • If you have difficulties using the Lock key, you should check the installation and configuration of the HP Lock utility. • If you have difficulties using the TopTools keys, you should check the installation of HP TopTools. If Your Mouse Does Not Work • Ensure that the mouse is correctly connected. • Ensure that the mouse driver supplied with the preloaded software is installed correctly. • Clean the mouse ball and rollers as shown in the figure below (use a non-residual contact cleaner). 14 English