HP Kayak XW A2-U2-W2 HP Kayak XW Series 04xx, Troubleshooting Your PC Workstat - Page 7

HP Kayak XW 0480 PC Workstation - Troubleshooting Your HP PC Workstation HP DiagTools Starting This Diagnostics Utility To start the Hardware Diagnostics utility: 1 Quit all applications, shut down the operating system and restart your PC. a If you are going to run this utility from a diskette, insert it into the floppy disk drive before you restart the PC. On restarting, this utility will run automatically, displaying the Welcome screen. b If you are going to run this utility from your hard disk drive, the PC will restart with the option to choose between your usual operating system and this utility. Select the Vectra\Kayak Hardware Diagnostics option and it will start automatically, displaying the Welcome screen. 2 Press to continue and follow the instructions on-screen to carry out the diagnostic tests. This utility will automatically detect the complete hardware configuration of your system before any tests can be performed. Basic System Tests To verify the correct operation of your system's hardware, you will need to carry out the Basic System Tests. Advanced System Tests To perform more in-depth testing of your system's individual components, you will need to carry out the Advanced System Tests. NOTE The advanced test phase of this utility is suitable for intermediate and advanced users only. Support Ticket To produce a complete record of your system's configuration and test results, you will need to create a Support Ticket. This can then be sent, via email or fax, to your local or HP-dedicated Support Agent. For more information on how to use this utility, refer to the Vectra\ Kayak Hardware Diagnostics User's Guide, available on the HP World Wide Web Site, at http://www.hp.com/go/kayaksupport. English 7