HP LH6000r HP Netserver Fibre Channel HBA Guide - Page 29
Troubleshooting
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7 Troubleshooting The following tips are general troubleshooting procedures. • Check that the card is seated all the way into the PCI slot. • Check motherboard system documentation to ensure that bus mastering support is provided and enabled for the PCI slot containing the HP Fibre Channel Adapter. • Check that the GBIC is seated correctly into the Adapter. • Check that the cable is inserted all the way into the GBIC. • Check that all peripherals are connected correctly throughout the loop. Peripherals with intermittent connections can cause long Operating System initialization during Power-On. Remove suspect peripheral from loop. • Check the LED lights; The PWR/ACT LED turns on at power up, and flashes after the card is initialized. The LINK LED indicates that the link is up. See Chapter 2 for details on verifying the adapter card. • If not using a HUB or switch, make sure that the cables are connected correctly throughout the loop. The loop must be in series, from one device to another. • If a problem occurs while loading the Windows NT driver or when you try to access a storage device, check the Windows NT Event Log. The Event Log lists events that have been logged by various software components. As an example, if the driver failed to initialize, the log should have an event listed as "Driver failed to initialize." For other Operating Systems, consult troubleshooting section in the accompanying operating system user manual. NOTE A possible cause of driver or device failure could be that the loop is not complete or, in other words, devices are not connected in series to form a loop. This does not apply if you are using a HUB or switch. • Verify that at least one device in the loop is powered up if you are not using a HUB or switch. Hubs or switches detect devices that are not powered up and automatically do a port bypass. 23
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