Networking tab
..................................................................................................
316
Other links
.........................................................................................................
317
Printer Status and Alerts software
.....................................................................................
317
To select status messages
................................................................................
318
To view status messages and information
.........................................................
318
Control-panel menus
..........................................................................................................................
319
Using control-panel menus
.................................................................................................
319
Resets submenu
................................................................................................................
320
Diagnostics menu
..............................................................................................................
321
Service menu (service PIN codes)
.....................................................................................
323
Service ID
..........................................................................................................
324
Converting the Service ID to an actual date
......................................................
324
Restoring the Service ID
...................................................................................
324
Printer resets and power-on modes
....................................................................................................
325
Cold reset
...........................................................................................................................
325
To perform a cold reset
.....................................................................................
325
NVRAM initialization
..........................................................................................................
326
To initialize NVRAM
..........................................................................................
326
Hard-disk initialization
........................................................................................................
327
To initialize the hard disk
....................................................................................
327
Power-on bypass
................................................................................................................
328
Skip disk-load
....................................................................................................
328
Self-test
..............................................................................................................
328
Test pages
..........................................................................................................................................
329
Engine-test page
................................................................................................................
329
Formatter test page
............................................................................................................
330
Interface troubleshooting
....................................................................................................................
331
Communications checks
.....................................................................................................
331
Computer direct connect (parallel) test
.............................................................
331
EIO troubleshooting
...........................................................................................................
331
Jetdirect page/Embedded Jetdirect page (HP LaserJet 4250/4350 Series
printers)
..............................................................................................................
332
Display-message troubleshooting
......................................................................................................
333
Status messages
...............................................................................................................
333
Warning messages
............................................................................................................
333
Error messages
..................................................................................................................
333
Critical-error messages
......................................................................................................
333
Alphabetical printer messages
...........................................................................................
333
Alphabetical printer messages
...........................................................................
334
Numerical printer messages
..............................................................................................
348
Numerical printer messages
..............................................................................
348
Paper-path troubleshooting
.................................................................................................................
365
Overview
.............................................................................................................................
365
Jam recovery
.....................................................................................................................
366
To disable the jam recovery
...............................................................................
366
Avoiding jams
.....................................................................................................................
367
Persistent jams
..................................................................................................................
368
Basic troubleshooting for persistent jams
..........................................................
368
Data collection
...................................................................................................
368
General paper-path troubleshooting
..................................................................
368
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