HP LaserJet 4250 Service Manual - Page 367

Table 7-7 Numerical printer messages (continued) Control panel message Description 13.13.00 JAM INSIDE DUPLEXER A page is jammed inside of the duplexer. For help press Recommended action 1 Press ( HELP button) for detailed information about clearing the jam. 2 Press ( UP ARROW button) and (DOWN ARROW button) to step through the instructions. 3 Check the inside of the duplexer for scraps of media that might have been torn off when a jam was cleared. 4 Turn the power off. Remove the duplexer and turn the power on. If this error persists, replace the dc controller PCA. See Dc controller PCA. 5 Replace the duplexer. 13.1C.00 FUSER JAM For help press A jam exists in the fuser area. The media is probably wrapped around the fuser roller. 1 Remove the fuser. 2 Turn the blue knob to remove the jammed media. 3 If necessary, replace the fuser. See Fuser. 13.98.00 open input trays then open and close top cover The face-up tray was opened when the printer was attempting to send a page to the duplexer. A page shorter than 200 mm (7.87 inches) was sent to the duplexer. A page less than 120 mm (4.72 inches) in width was sent to the duplexer. A multi-feed paper jam has occurred. 1 Remove any jammed media from the paper path. 2 Open and close the top cover. 3 Disconnect all optional paper-handling accessories. 4 Replace the feed and separation rollers. See Tray 2 feed rollers (this procedure includes the separation roller). 5 Replace the dc controller PCA. See Dc controller PCA. 20 INSUFFICIENT MEMORY For help press alternates with 20 INSUFFICIENT MEMORY To continue press The printer has received more data from the computer than fits in the available memory. 1 Press ( SELECT button) to resume printing. NOTE A loss of data will occur. 2 Reduce the complexity of the print job to avoid this error. 3 You might be able to print pages that are more complex if you add memory to the printer. Display-message troubleshooting 353