HP LaserJet Pro CP1025 HP LaserJet Pro CP1020 - User Guide - Page 115
Non-HP <Color> Cartridge, Rear Access Door Open - color printer cartridge
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Alert message Non-HP Cartridge Not Connected Page Too Complex Printer Mispick Printing Rear Access Door Open Replace cartridge Scanner Error Description Recommended action A non-HP supply has been installed. This message appears until an HP supply is installed or you press the Resume button. If you believe you purchased an HP supply, go to www.hp.com/go/anticounterfeit. Any product repair required as a result of using used supplies is not covered under warranty. Supply status and features depending on supply status will not be available Service or repairs that are required as a result of using non-HP supplies are not covered under HP warranty. The product software cannot communicate with the product. The product cannot process the page. The print engine has failed to pick up a piece of media. To continue printing, press the Resume button. 1. Make sure the product is turned on. 2. Make sure the USB cable is connected securely to the product and the computer. Press the Resume button to continue printing the job, but output might be affected. Reload the media in the input tray and press the Resume button to continue the job. If the message persists, contact HP support. The product is printing a document. Wait for printing to finish. The door is open. Close the door. The product has been customer configured to stop when the supply level is very low. The product indicates when a supply level is very low. Actual cartridge life remaining may vary. Consider having a replacement available to install when print quality is no longer acceptable. The supply does not need to be replaced now unless the print quality is no longer acceptable. Once an HP supply has reached "Very Low", HP's warranty on that supply has ended. An internal error has occurred. Turn off the product and disconnect the power cable from the product. Wait 30 seconds and then reconnect the power cord and turn on the product. Wait for the product to initialize. If you are using a surge protector, remove it. Plug the product directly into the wall socket. Use the power switch to turn on the product. If the message persists, contact HP support. ENWW Status alert messages 103