HP LaserJet Pro M1132 HP LaserJet M1319 MFP Series - Software Technical Refere - Page 47

Scanner Error, Turn off then on, 1C Error, Comm. error, Device error, Press [OK], Door open

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Control panel message 52 Scanner Error Turn off then on 54.1C Error Turn off then on Comm. error Device error Press [OK] Door open Engine comm. Error Fax recv. error ENWW Description Recommended action The product has experienced a scanner error. Turn off the power by using the power switch, wait at least 30 seconds, and then turn on the power and wait for the product to initialize. If a surge protector is being used, remove it. Plug the product directly into the wall socket. Use the power switch to turn the product on. If the error persists, contact HP. See www.hp.com/support/ljm1210series or the support flyer that came in the product box. The product has experienced an internal hardware error. Turn off the power by using the power switch, wait at least 30 seconds, and then turn on the power and wait for the product to initialize. If a surge protector is being used, remove it. Plug the product directly into the wall socket. Use the power switch to turn the product on. If the error persists, contact HP. See www.hp.com/support/ljm1210series or the support flyer that came in the product box. The product experienced a communication error while attempting to send or receive a fax. Verify that the fax phone line is working correctly. Try sending or receiving the fax again. If the error persists, contact HP. See www.hp.com/support/ljm1210series or the support flyer that came in the product box. The product experienced an internal communication error. This is a warning message only. Job output might be affected. The cover above the print cartridge is open. Close the cover. The product has experienced an internal hardware error. 1. Turn off the power by using the power switch, and then wait at least 30 seconds. 2. If a surge protector is being used, remove it. Plug the product directly into the wall socket. 3. Turn on the power and wait for the product to initialize. If the error persists, contact HP. See www.hp.com/support/ljm1210series or the support flyer that came in the product box. The product was unable to receive an incoming fax. Verify that the fax phone line is working correctly. Ask the person who sent the fax to send it again. If the error persists, contact HP. See www.hp.com/support/ljm1210series or the support flyer that came in the product box. Documentation 31

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Control panel message
Description
Recommended action
52 Scanner Error
Turn off then on
The product has experienced a scanner
error.
Turn off the power by using the power switch,
wait at least 30 seconds, and then turn on the
power and wait for the product to initialize.
If a surge protector is being used, remove it.
Plug the product directly into the wall socket.
Use the power switch to turn the product on.
If the error persists, contact HP. See
www.hp.com/
support/ljm1210series
or the
support flyer that came in the product box.
54.1C Error
Turn off then on
The product has experienced an internal
hardware error.
Turn off the power by using the power switch,
wait at least 30 seconds, and then turn on the
power and wait for the product to initialize.
If a surge protector is being used, remove it.
Plug the product directly into the wall socket.
Use the power switch to turn the product on.
If the error persists, contact HP. See
www.hp.com/
support/ljm1210series
or the
support flyer that came in the product box.
Comm. error
The product experienced a communication
error while attempting to send or receive a
fax.
Verify that the fax phone line is working
correctly.
Try sending or receiving the fax again.
If the error persists, contact HP. See
www.hp.com/
support/ljm1210series
or the
support flyer that came in the product box.
Device error
Press [OK]
The product experienced an internal
communication error.
This is a warning message only. Job output
might be affected.
Door open
The cover above the print cartridge is open.
Close the cover.
Engine comm. Error
The product has experienced an internal
hardware error.
1.
Turn off the power by using the power
switch, and then wait at least 30
seconds.
2.
If a surge protector is being used,
remove it. Plug the product directly into
the wall socket.
3.
Turn on the power and wait for the
product to initialize.
If the error persists, contact HP. See
www.hp.com/
support/ljm1210series
or the
support flyer that came in the product box.
Fax recv. error
The product was unable to receive an
incoming fax.
Verify that the fax phone line is working
correctly.
Ask the person who sent the fax to send it
again.
If the error persists, contact HP. See
www.hp.com/
support/ljm1210series
or the
support flyer that came in the product box.
ENWW
Documentation
31