HP M3027 HP LaserJet M3027/M3035 MFP - User Guide for Model Numbers CC476A/CC4 - Page 204
Problem, Cause, Solution, Administration, Print Quality, Registration, Source, Print, Quality menu
UPC - 882780570054
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Problem Cause Solution Problems with feeding The paper has ragged edges. Use high-quality paper that is made for laser printers. The paper varies from side-to-side. Turn the paper over. The paper is too moist, too rough, too ● heavy or too smooth, has the wrong grain direction, or is of short-grain construction or it is embossed or from a faulty paper lot. ● Try another kind of paper, between 100 and 250 Sheffield, 4 to 6% moisture content. Use long-grain paper. Print is skewed or misaligned on the page. The media guides might be incorrectly adjusted. Remove all media from the input tray, straighten the stack, and then load the media in the input tray again. Adjust the media guides to the width and length of the media that you are using and try printing again. NOTE: When scanning or copying from the document feeder the image might be skewed by up to 2.1 mm (0.08 in) for letter, 2.9 mm (0.11 in) for A4, or 3.5 mm (0.16 in) for legal sized paper which is considered normal performance. If the skew on the output is larger than this, adjust the media guides until they are snug against the media. The scanner might require a calibration. Perform a tray alignment, and then calibrate the scanner. ● Perform a tray alignment by opening the Administration menu at the device control panel. On the Print Quality submenu, touch Set Registration. Choose a tray under Source and then run a test page. For more information, see Print Quality menu on page 43. ● See Calibrate the scanner on page 144 for information about calibrating the scanner. More than one sheet feeds at one time. The media tray might be overloaded. Remove some of the media from the tray. See Load media on page 66. The media might be wrinkled, folded, or Verify that the media is not wrinkled, damaged. folded, or damaged. Try printing on media from a new or different package. 192 Chapter 11 Problem solving ENWW