HP ML530 Implementing Microsoft Windows Server 2003 with Service Pack 2 on HP - Page 33

HP ProLiant servers running HP Insight Server Agents for Windows may

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Issue 4 Issue 5 HP ProLiant servers running HP Insight Server Agents for Windows may experience high CPU utilization. Description An HP ProLiant server operating in a Microsoft Windows environment and loading the HP Insight Management Agents for Windows Version 7.40 may experience high CPU utilization, resulting in degraded system performance. CPU utilization may reach 50 to100 percent and remain high on multiprocessor systems. Systems with a single CPU may reach 100 percent. A call responsible for the memory code initialization process from the Server Agents in PSP 7.40 to the Windows Health driver becomes trapped in an endless loop, causing the processor utilization to rise. For additional details, refer to the customer advisory located at http://h20000.www2.hp.com/bizsupport/TechSupport/D ocument.jsp?locale=en_US&objectID=c00568181. Solution To prevent high CPU utilization from occurring, upgrade the HP Insight Management Agents and System Management drivers to the following versions as appropriate for the specific ProLiant server: • CP005816 - HP ProLiant Advanced System Management Controller Driver for Windows 2000/Server 2003 Version 5.36.0.0 (or later) www.hp.com/cgi-bin/hpsupport/index.pl • CP005817 - HP ProLiant iLO Advanced and Enhanced System Management Controller Driver for Windows 2000/Server 2003 Version 5.39.0.0 (or later) www.hp.com/cgi-bin/hpsupport/index.pl • CP005818 - HP ProLiant iLO Advanced and Enhanced System Management Controller Driver for Windows Server 2003 X64 Editions Version 5.39.0.0 (or later) www.hp.com/cgi-bin/hpsupport/index.pl • CP006033 - HP Insight Management Agents for Windows 2000/Windows Server 2003 Version 7.41 (or later) www.hp.com/cgi-bin/hpsupport/index.pl • CP006034 - HP Insight Management Agents for Windows Server 2003 X64 Editions Version 7.41 (or later) www.hp.com/cgi-bin/hpsupport/index.pl Hibernation issue exists with 4 GB or more system memory. Description The Hibernation tab does not install on servers with 4 GB or more system memory. Solution Hibernation with 4 GB or more system memory is not supported in Windows Server 2003. 33

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Issue 4
HP ProLiant servers running HP Insight Server Agents for Windows may
experience high CPU utilization.
Description
An HP ProLiant server operating in a Microsoft Windows
environment and loading the HP Insight Management
Agents for Windows Version 7.40 may experience high
CPU utilization, resulting in degraded system
performance. CPU utilization may reach 50 to100 percent
and remain high on multiprocessor systems. Systems with
a single CPU may reach 100 percent.
A call responsible for the memory code initialization
process from the Server Agents in PSP 7.40 to the
Windows Health driver becomes trapped in an endless
loop, causing the processor utilization to rise.
For additional details, refer to the customer advisory
located at
ocument.jsp?locale=en_US&objectID=c00568181
.
Solution
To prevent high CPU utilization from occurring, upgrade the
HP Insight Management Agents and System Management
drivers to the following versions as appropriate for the
specific ProLiant server:
•
CP005816
– HP ProLiant Advanced System
Management Controller Driver for Windows
2000/Server 2003 Version 5.36.0.0 (or later)
www.hp.com/cgi-bin/hpsupport/index.pl
•
CP005817
– HP ProLiant iLO Advanced and Enhanced
System Management Controller Driver for Windows
2000/Server 2003 Version 5.39.0.0 (or later)
www.hp.com/cgi-bin/hpsupport/index.pl
•
CP005818
– HP ProLiant iLO Advanced and Enhanced
System Management Controller Driver for Windows
Server 2003 X64 Editions Version 5.39.0.0 (or later)
www.hp.com/cgi-bin/hpsupport/index.pl
•
CP006033
– HP Insight Management Agents for
Windows 2000/Windows Server 2003 Version 7.41
(or later)
www.hp.com/cgi-bin/hpsupport/index.pl
•
CP006034
– HP Insight Management Agents for
Windows Server 2003 X64 Editions Version 7.41
(or later)
www.hp.com/cgi-bin/hpsupport/index.pl
Issue 5
Hibernation issue exists with 4 GB or more system memory.
Description
The Hibernation tab does not install on servers with 4 GB
or more system memory.
Solution
Hibernation with 4 GB or more system memory is not
supported in Windows Server 2003.
33