HP ML530 Implementing Microsoft Windows Server 2003 with Service Pack 2 on HP - Page 34

The Smart Array 4200 Controller Driver does not install during Setup.

Page 34 highlights

Issue 6 Issue 7 Issue 8 The Smart Array 4200 Controller Driver does not install during Setup. Description During installation of Windows Server 2003, a popup box reports the following: Setup had problems installing the following device: Compaq Smart Array 4200 Controller. Do you want to delay installing this device until after setup is complete? The Smart Array 4200 Controller will not be installed during Windows Server 2003 Setup if this controller is set as the boot controller. Solution This issue is resolved by installing Windows Server 2003 SP2. Incorrect port number and port ID returned in insertion and removal events. Description When using Smart Array 5xxx Notification Driver (CPQCISSE.SYS) Version 5.42.0.32 with Smart Array Cluster Storage, the port number and port ID in removal and insertion events are reported incorrectly. Solution To resolve this issue, upgrade to Smart Array Cluster Controller Firmware Version 1.70 (or later) and upgrade to Version 5.42.2.32 (or later) of the CPQCISSE.SYS driver. Smart Array Cluster Controller Firmware Version 1.70 (or later) is downloadable as follows: • Name: Online ROM Flash Component for Windows Compaq Smart Array Cluster Storage Controller • Download location: www.hp.com/cgibin/hpsupport/index.pl CPQCISSE.SYS Version 5.42.2.32 (or later) is downloadable as follows: • Name: ProLiant Smart Array 5x and 6x Controller Driver for Windows 2000/Server 2003 • Download location: www.hp.com/cgibin/hpsupport/index.pl Embedded network interface controllers are not enumerated consistently. Description After installing and configuring embedded network interface controllers (NICs) post Windows Server 2003 installation, the port configurations may not operate as expected. For additional details, refer to the customer advisory posted at http://h20000.www2.hp.com/bizsupport/TechSupport/D ocument.jsp?lang=en&cc=us&objectID=c00712319. Solution The above advisory provides instructions on renaming the ports in the Network Connections panel. If you are experiencing this situation, follow the instructions in the advisory or switch cables. 34

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Issue 6
The Smart Array 4200 Controller Driver does not install during Setup.
Description
During installation of Windows Server 2003, a popup
box reports the following:
Setup had problems installing the
following device: Compaq Smart Array
4200 Controller. Do you want to
delay installing this device until
after setup is complete?
The Smart Array 4200 Controller will not be installed
during Windows Server 2003 Setup if this controller is set
as the boot controller.
Solution
This issue is resolved by installing Windows Server 2003
SP2.
Issue 7
Incorrect port number and port ID returned in insertion and removal events.
Description
When using Smart Array 5xxx Notification Driver
(CPQCISSE.SYS) Version 5.42.0.32 with Smart Array
Cluster Storage, the port number and port ID in removal
and insertion events are reported incorrectly.
Solution
To resolve this issue, upgrade to Smart Array Cluster
Controller Firmware Version 1.70 (or later) and
upgrade
to Version 5.42.2.32 (or later) of the CPQCISSE.SYS
driver.
Smart Array Cluster Controller Firmware Version 1.70 (or
later) is downloadable as follows:
Name:
Online ROM Flash Component for Windows -
Compaq Smart Array Cluster Storage Controller
Download location:
www.hp.com/cgi-
bin/hpsupport/index.pl
CPQCISSE.SYS Version 5.42.2.32 (or later) is
downloadable as follows:
Name:
ProLiant Smart Array 5x and 6x Controller
Driver for Windows 2000/Server 2003
Download location:
www.hp.com/cgi-
bin/hpsupport/index.pl
Issue 8
Embedded network interface controllers are not enumerated consistently.
Description
After installing and configuring embedded network
interface controllers (NICs) post Windows Server 2003
installation, the port configurations may not operate as
expected. For additional details, refer to the customer
advisory posted at
ocument.jsp?lang=en&cc=us&objectID=c00712319
.
Solution
The above advisory provides instructions on renaming the
ports in the Network Connections panel. If you are
experiencing this situation, follow the instructions in the
advisory or switch cables.
34