HP Officejet 300 HP OfficeJet Model 300 - (English) User Guide - Page 105

Solution, Cause, Symptom

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Symptom: The print cartridge has dried ink on the "nose." Cause: The ink nozzles of the print cartridge are clogged. Solution: 1. Press the Clean Pen button and wait about 15 seconds while the ink nozzles are cleaned automatically. Then print the Self Test report (see instructions in chapter 2). Check the two print cartridge test patterns in the Self Test report. If the diagonal line has white gaps in it, or if the area fill has horizontal white lines in it, continue with step 2; otherwise, stop here and continue printing normally. 2. Remove the print cartridge. (For help, see the instructions in "Changing the Print Cartridge" later in this chapter.) Hold the print cartridge by the green top with the "nose" pointed toward your waste can. Use an index card or other rigid paper to scrape the dried ink from the nozzles into the waste can (see illustration below). Then use a lint-free damp cloth to gently clean the ink nozzles. Reinstall the print cartridge and print the Self Test report again. Check for white gaps and white lines again. If you find any, continue with step 3; otherwise, stop here and continue printing normally. sl-62  

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Solution:
Cause:
Symptom:
The print
cartridge has
dried ink on the
"nose."
The ink nozzles of the
print cartridge are
clogged.
1.
Press the Clean Pen button and wait
about 15 seconds while the ink nozzles
are cleaned automatically. Then print
the Self Test report (see instructions in
chapter 2). Check the two print cartridge
test patterns in the Self Test report. If
the diagonal line has white gaps in it, or
if the area fill has horizontal white lines
in it, continue with step 2; otherwise,
stop here and continue printing
normally.
2.
Remove the print cartridge. (For help,
see the instructions in "Changing the
Print Cartridge" later in this chapter.)
Hold the print cartridge by the green top
with the "nose" pointed toward your
waste can. Use an index card or other
rigid paper to scrape the dried ink from
the nozzles into the waste can (see
illustration below). Then use a lint-free
damp cloth to gently clean the ink
nozzles.
Reinstall the print cartridge and print the
Self Test report again. Check for white
gaps and white lines again. If you find
any, continue with step 3; otherwise,
stop here and continue printing
normally.
sl-62