HP Officejet 300 HP OfficeJet Model 300 - (English) User Guide - Page 108
Not Connected - printer cable
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Symptom: Cause: Solution: Some of my menu settings seem to have reverted to their factory values without my changing them. I can't receive a fax from my extension phones. Incoming calls aren't being answered. Items on the HP OfficeJet Manager menu bar are grayed and the "Device Not Connected" error displays. The HP OfficeJet never answers a call. You get the message, "LPT1 is in use." An internal error has caused some or all of the menu features to revert to their factory settings. Your Receive Mode is not set correctly. The Distinctive Ring feature may be turned on when the service is not available in your area or you have not subscribed to it. The HP OfficeJet is not properly connected. Distinctive Ring is set to on, but you don't have distinctive ringing service. The HP OfficeJet printer cannot access LPT1. Print the Self Test report and check the Current Settings column to find out which menu settings have reverted to the factory settings. Change the settings and re-enter data as appropriate. For instructions on how to print the Self Test report, see chapter 1. To be able to receive faxes from extension phones, change your setup to Auto. Turn off the Distinctive Ring feature and request the fax be sent again. If this happens after a first-time installation ... Verify that the device is turned on and the cable is properly connected. Verify that your cable is good. Verify that your LPT port allows bi-directional communication. If you've been using the HP OfficeJet Manager and this happens ... Verify that the device is turned on with the message "Ready" displayed, that the cable is securely connected at both ends, and that a data switch (if used) is set to the HP OfficeJet. Restart Windows and try again. See chapter 1 for instructions on turning off Distinctive Ring. If you are using a data switch to run two printers from a single LPT port, make sure that all HP OfficeJet activities are complete, and the HP OfficeJet Manager is closed, before switching to another printer.