HP P2015n HP LaserJet P2015 - User Guide - Page 84
Finding the solution, Step 1: Is the printer set up correctly?, Step 2: Is the Ready light on?
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Finding the solution You can use this section to find the solution to common printer problems. Step 1: Is the printer set up correctly? ● Is the printer plugged into a power outlet that is known to work? ● Is the on/off switch in the on position? ● Is the print cartridge properly installed? See Replace the print cartridge. ● Is paper properly loaded in the input tray? See Load media. Yes If you answered yes to the questions above, go to Step 2: Is the Ready light on? No If the printer will not turn on, Contact HP support. Step 2: Is the Ready light on? Verify that the Ready light (1) is illuminated on the control panel. Yes Go to Step 3: Can you print a demo page? No If the control panel lights do not look like the picture above, see Status-light patterns. If you are unable to resolve the problem, Contact HP support. Step 3: Can you print a demo page? Press the Go button to print a demo page. 74 Chapter 7 Problem solving ENWW